Silk Road Asian Cuisine

5963 S Sunbury Rd, Westerville, OH 43081, United States

Silk Road Asian Cuisine
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Customer Reviews
Diner Review β„–1

Diner Review β„–2

Diner Review β„–3

Diner Review β„–4

Disappointing Hunan beef. Way over priced for 8 tiny pieces of beef and all veggies.

Diner Review β„–5

Orange beef, kung pow. however their fried wings are A1 *chefs kiss*

Diner Review β„–6

I had Their food on Christmas last year and it was really good. I’ve been eaten Chinese food since the 80s and I’m shocked that they have a little star Rating… I and my fam liked it.. Nice size Portions. We will be back this Christmas again. πŸ‘

Diner Review β„–7

Diner Review β„–8

This was SO disappointing. Food was very bland. Ordered a dish that featured asparagus, but had zero asparagus, could not detect any fresh aromatics. Definitely don't spend the $$

Diner Review β„–9

They service Authentic Chinese food nowπŸ˜πŸ˜€ I tried the Salt and pepper Jumbo shrimp,It was delicious!!

Diner Review β„–10

Food is always good, but this time terribly disappointed. Food was terrible. I love their food so imagine my disappointment this time. No idea what happened this time.

Diner Review β„–11

Great service and food.

Diner Review β„–12

Diner Review β„–13

The sesame chicken was great! The Chicken Mei Fun was flavorful but way to mushy and juicey for my taste; my husband loved it... I called to confirm (I told the nice person that took my order that I have a shellfish allergy) that my food was not prepared with shellfish... I mean who wants to have to stab themself with an EpiPen and end up in the ER for hours to be observed smh gave 3 stars bc the person who answered the phone that said it's not his problem without listening to why I was calling.

I said "Hello, I just picked up my order and wanted to confirm that my food was not cooked with seafood/ shellfish", Him: " You pay", ME: " Yes Sir I did", his 1st two responses were, " not my problem". That is unacceptable, rude, and unprofessional.

The white rice is really good!

Diner Review β„–14

Really love this restaurant! So good!!

Diner Review β„–15

Take out. Good food, good portion size but the hate to give sauce packets. What am I going to do with 5 packs of soy sauce and $45 worth of food?

Diner Review β„–16

I give this restaurant a five-star rating!

This restaurant is extremely clean, which makes it very comfortable and reassuring. The owner is very friendly, which enhances the overall dining experience. The food is delicious, with every dish leaving a lasting impression. I will definitely come back and highly recommend this restaurant to friends!

Diner Review β„–17

Great dishes, good service and good prices

Diner Review β„–18

Diner Review β„–19

Got carryout for dinner. Sweet & Sour Chicken and Shrimp Fried Rice. Let me just say... Any thing breaded you will not get any meat. The sweet and sour chicken was basically sweet and sour DOUGH....VERY DISAPPOINTED! The shrimp fried rice was ok... Not tons of veggies nor eggs, but the taste was good. The egg rolls are the same as the sweet and sour chicken... absolutely no chicken or veggies. Silk Road you should be ashamed! Beware when you order. Second time trying...last time going there. Will venture else where!

Diner Review β„–20

Food was ok

Diner Review β„–21

We had a coupon $15 for 2 lunch menu items.

We chose the cashew chicken with fried rice and an egg roll, along with the General tso with fried rice and egg roll.

Both meals were good. Lunch portions were good and the egg rolls were crisp.

The fried rice was a little dry and the egg roll looked pretty much like white fillings- or pale green. No carrots or anything I could easily identify as meat. They were okay.

The space was clean and bathrooms well kept.

This is a plaza right on the outskirts of Westerville in the Blendon township vicinity.

The meals did not come with more than 1 small napkins per person and no fortune cookies. They did provide the standard sauces.

Diner Review β„–22

Diner Review β„–23

Diner Review β„–24

Excellent food - fresh and well prepared. Service is fast and friendly. Great people, great food!

Diner Review β„–25

Every time I come in the food is amazing customer service Amazing 10/10 keep it up.

Diner Review β„–26

Diner Review β„–27

Super fast service for carry out. The food was exactly as ordered, it came in containers that was leak proof so there was no sauce spillage. I love the variety of foods that they had, including the classics. An all together great experience for carry out.

Diner Review β„–28

We tried Silk Road for take out because it’s close. The food was prepared fast and packaged well. However, our experience was not good. The cashew chicken was decent, mild flavor, diverse vegetables and cooked nicely. The lettuce wraps were horrible. We couldn’t figure out what kind of meat was used. Very odd texture, flavor and appearance. The fried rice was the worst we have ever had anywhere. Basically white rice with soy sauce. Really bad. Egg rolls and spring rolls were on par if you’ve got late evening munchies. That’s the best I can say about it.

Diner Review β„–29

Gentlemen at front desk unhelpful. Seemed like he didn’t want us in there buying food!

Diner Review β„–30

Don’t waste your time

Diner Review β„–31

Ordered sesame shrimp from Silk Road on Sunbury the menu stated jumbo shrimp lightly breaded when in reality it was actually popcorn shrimp with 90 - 95% breading this was totally disappointing since they changed $15.95 for this gross food just trying to inform everyone so they don't get ripped off!!

Diner Review β„–32

Basic Chinese style cooking for the pepper steak. I guess they call it pepper because there are bell peppers? I thought it was the spice.

Diner Review β„–33

Okay, we love, love, love the almond cookies. Got hooked on the chicken and vegetables and rice noodles and chicken, but can’t leave without ten packages of almond cookies!! Better than San Francisco or at least as good:)

Diner Review β„–34

Employees are very rude!

Diner Review β„–35

Solid choice for Asian

Diner Review β„–36

The neighborhood spot to get quick Asian food. I’m a fan of the house combination rice and egg rolls but they also have a pad Thai that was amazing with peanut sauce. I mean cheap quick quality food!

Diner Review β„–37

Ordered from door dash. They didn't supply utensils to eat. I'm in a hotel. So now I'm watching my food get cold.

Diner Review β„–38

The guy asks me how my meal was. I said, "ok but your pop is flat and really hard to drink. You should check the carbonation on it"

He says, oh ok, then proceeds to charge me for the flat pop... terrible.

Diner Review β„–39

The pad thai is good. It's the perfect level of spicy for me (someone who has a very low spice tolerance). The sesame chicken is good too. The chicken lo mein was too bland, in my opinion.

Diner Review β„–40

Diner Review β„–41

Best Asian food on the east side! The pan fried pork dumplings and egg rolls are amazing! Orange chicken, pad thai, and general tso are must haves. Quality of the meat is head and shoulders above other restaurants, and the food isn’t over oily like many others. Try try try!!

Diner Review β„–42

Wonderful waiter, but my wife got food poisoning and I found body hair in my food. I do not recommend this place.

Diner Review β„–43

Worst pad Thai I’ve ever had

Diner Review β„–44

I have been to dozens, maybe hundreds of restaurants that sell egg rolls - Neither of them are even close to being this darn good!

This place has the best Pork Lo Mein as well.

I've not gotten anything from Silk Road that wasnt top notch including service.

If you're not already eating here, you're missing out.

Diner Review β„–45

Diner Review β„–46

Rude staff

Diner Review β„–47

Food is very good.. One of the better restaurants here in the Columbus, Westerville area..
I just at least 2 shrimps in my shrimp egg rolls..:)

Diner Review β„–48

Diner Review β„–49

It was good. The hot pepper shrimp could’ve been a lot hotter in the (Dragon and Phoenix) but it’s always my go-to meal when I do decide to have something different for dinner.

Diner Review β„–50

I was here once a few years ago and had great three cup chicken. Today, I had Dragon & Phoenix. That's General Tso's chicken and shrimp. The sauce on the shrimp was like if someone tried to make cocktail sauce but failed and ended up with bad runny ketchup. General Tso's chicken is supposed to have some heat to it. I could see the pepper flakes but I couldn't taste them. The fried rice was bland and had nothing but rice and a bit of soy sauce for color, but not enough to taste, and a little black pepper. The pepper was a nice addition but it was overall bland and made me think they figured out how to make it by simply hearing someone say but not describe fried rice and trying to replicate it. The egg roll was equally simplistic but it was at least good.

Diner Review β„–51

Fantastic service, food was quickly made and was hot, fresh and delicious! Good prices. Best crab rangoon EVER!

Diner Review β„–52

Worst Chinese cuisine I ever had! Even Panda Express taste like 5 stars compare to this. Take it from an Asian woman.

Diner Review β„–53

Diner Review β„–54

Diner Review β„–55

First time experience was good. Very good service. Familiar asian dishes. In other words safe choices. Good value.

Diner Review β„–56

Diner Review β„–57

Diner Review β„–58

Ordered hot and sour and beef skewers both were great. not spicy though

Diner Review β„–59

Diner Review β„–60

While I normally have a great experience at Silk Road Asin Cuisine on Sunbury road, to gifts meal fell way short. I had the fire cracker shrimp, which normally is my favorite was so overcooked it had a burnt taste. Then I had the Calamari, which was undercooked, underseasoned and begged for a dipping sauce. Lastly, I myself had the Mei Fun, which with the way everything else was, I am afraid to eat. It looks like it is right, but honestly I am doubting it,due to the cook rushing. There were three others who came in around the same time. I only hope their food was much better than mine. Oh yeah my husband had House Fried Rice, Firecracker shrimp and an egg roll. He had the same complaints as i about them, but he also stated he received no sauce for the egg roll. At least I heard no complaints on the fried rice....Hopefully, if I ever go back things are much better.

Diner Review β„–61

Super delicious. Food is fresh and we'll served. Hotel management at extended stay America thanks you for making our nights. Had crab won , shrimp 🍀 and general tso chicken . Just the best. Keep rocking. Thanks.

Diner Review β„–62

Diner Review β„–63

Had lunch :( sad taste

Diner Review β„–64

Diner Review β„–65

Food is always fresh and hot. Love their egg rolls, General Tso chicken and crispy calamari. Haven’t ordered anything that I didn’t love.

Diner Review β„–66

I have loved everything I ordered! The Create Your Own is by far the best thing on the menu!

Diner Review β„–67

Best place in town!

Diner Review β„–68

Best Asian cuisine in Westerville!

Diner Review β„–69

Diner Review β„–70

We mainly do take out. Consistently good food. Their General Tso is made with white meat chicken, which is a huge plus for us. Their Shrimp Pad Thai is my favorite.

Diner Review β„–71

Best authentic food in area

Diner Review β„–72

Some of the best General Two’s I have had. I always ask for extra spicy, and most places don’t really add much spice to their General Tso’s, but Silk Road was on point. Would give 5 stars if the fried rice was a little better.

Diner Review β„–73

Diner Review β„–74

Joy Food One has a far superior Dragon & Phoenix. So much so that I felt the need to leave a review.

Diner Review β„–75

Usually great food! Occasionally tough and/or under cooked chicken. My go to Chinese food.

Diner Review β„–76

I accidentally ordered from the Westerville location instead of the Lewis Center Location- I called to cancel the order because we have a brand new baby and logistically couldn’t get to the Westerville location- and instead of canceling the order, they delivered it to us. It was amazing customer service, great food, and very much appreciated.

Diner Review β„–77

Diner Review β„–78

My family and I tried this place when it first opened and it was just okay. Their spicy food wasn't really spicy, but it was still good. As time went on, we continued to order from here, and the food has gotten a lot better! Recently, i ordered some hot abd sour soup and general tsos (my go tos), and OH MY GOD!!!! It was so on point, i absolutely love it!! Great food, great prices! Definitely worth visiting!

Diner Review β„–79

Love the food here, better than so many other Asian places. I absolutely love their hot and sour soup and I’m very picky about that. They pay attention to the quality and it shows. Delivery offered also through Door Dash and Uber Eats.

Diner Review β„–80

Diner Review β„–81

Always fresh

Diner Review β„–82

Second time that I ordered on Door Dash and the food quality is consistent. Hot, fresh, and delicious!

Diner Review β„–83

The young lady with a very big pimple on her forehead, threw my change at me and walked away. I'm not one to leave reviews, but this is one of the Rudest experiences I had at a restaurant. I may order from them again, but not to sure if I'll pick it it.

Diner Review β„–84

Diner Review β„–85

Great food that is great quality. Food reminiscent of a legit sit down restaurant.

Diner Review β„–86

Diner Review β„–87

Good for the people who like msg in everything

Diner Review β„–88

Diner Review β„–89

Food is excellent, everything that I've ordered has been delicious. No complaints yet! Service is quick.

Diner Review β„–90

Absolutely delish! I love the chicken pad Thai and the lemongrass soup. So good!

Diner Review β„–91

People were friendly. My curry chicken wasn’t very good unfortunately And my rice was dry. I paid $13 for the curry chicken and an egg roll, it wasn’t worth $13

Diner Review β„–92

Very nice people, courteous and quick service. The food is wonderful.

Diner Review β„–93

Diner Review β„–94

Very good, fresh, and pretty good service

Diner Review β„–95

Hesitant to try it because there were some poor reviews but we've had a hard time finding our local take out place since moving here and thought we would give it a go. This place not only has delicious food but the people are so incredibly friendly, polite, and work very hard to make the customer happy! The location is very clean and i will return here every time i want take out, its good and way better than anything else nearby

Diner Review β„–96

Diner Review β„–97

Diner Review β„–98

Great place for quality Americanized Chinese food.

Diner Review β„–99

Diner Review β„–100

Fresh and healthy foods.

Diner Review β„–101

Excellent establishment! Absolute best Chinese food in Columbus! Can’t wait to return for more!

Diner Review β„–102

Diner Review β„–103

Diner Review β„–104

Crab Rangoon is good. It is the only thing I ever ordered. Maybe I will try something else.

Diner Review β„–105

This place is very clean, very friendly and has the BEST Pad Thai chicken I have ever had! I will definently return.

Diner Review β„–106

Diner Review β„–107

Diner Review β„–108

I've been to this restaurant 4 times all as take out orders. Overall, the food is better than average for the genre. The restaurant appears clean in front area and did not inspect closely outside of the front lobby and cashier station. I will come back for the food to go since price is reasonable for what you get and the effort put into ensuring the meal is properly prepared. I see some comments from those who expect quite a bit more food than an $8 - $10 order is worth, so, probably better off letting them go to McDonald's. I do have one concern with the restaurant operations. The cashier has been the same young gentleman each time and he clearly has little to no interest in the current role/position he is in with the restaurant. Not sure if this is a family owned business and he is related to the ownership or management, but he appears fairly disengaged in the customer facing position. A smile and warm attitude toward anyone coming into the restaurant goes a long long way for people when the expectation is they feel welcome to come in and to come back. My interactions with him are always short and rushed as if I am inconvenient to his day or interrupting his other duties. I know its tough to teach someone to be outgoing, friendly and appear happy a customer has come in to bring in additional revenue to the business, however, please have a conversation with him about what ways he feels he can contribute to the success of the restaurant. Everyone works so hard there, its unfair the negative impression and only 3 Stars was attributable to the brief interactions of 1 employee.

Diner Review β„–109

Spring rolls were large and good. Thai Cold sesame noodles were mild and not cold enough., usually spicier but good peanut flavor. Could have used scallions. Dishes were just okay. Portions were adequate.

Diner Review β„–110

Great food, good sizes and decent prices.

Diner Review β„–111

Diner Review β„–112

Great food. Good prices. Nice workers. Delivers. Working our way through the large menu!

Diner Review β„–113

Don’t see how they have this many stars their Chinese food does not taste the same and they are over priced. They only have one portion size and it’s $10 for a small size. I will never order from here again or recommend it.

Diner Review β„–114

I’m not sure how’s this place has over 4 stars. I give it 2 stars because the restaurant itself is fresh and clean, the staff is friendly but that’s all I can say. When it first opened it was great, I’d go at least once a week, but then it declined.. So I haven’t been there for a while until today. I normally dine in, today I picked up to go from the dinner combo menu. Note of caution to anyone considering using the food delivery services: the combo menu portions are very small, the container it comes in is about the same or smaller than what most restaurants use for the lunch portion. If you’re someone watching your portions or not that hungry, this will be perfect for you. But if you’re hungry and want a real dinner go somewhere else. As for for food, it was much better when the restaurant first opened. Today I ordered sweet & sour chicken with fried rice and a different sauce, got home and it was regular rice, not fried and this restaurant puts veggies and pineapple on the chicken, yuck! The chicken was not the typical battered and fried, it was rounded and like a chicken nugget? Not sure how to describe it,, but I definitely wasted $10 and will not return. Best of luck to this restaurant, it is sad that is not that great because it’s in a perfect location for me.

Diner Review β„–115

Ordered pad Thai, string beans, Thai red curry chicken and mango shrimp, everything was perfect and tasted really good.

Diner Review β„–116

Diner Review β„–117

Decent food.

Diner Review β„–118

They had great food at first. Went in to talk about an issue with an order, had the people in front of me storm out angry. I had my online order statement but they still wouldn’t give me what i actually ordered. Having multiple customers in a row storm out unpleased with the outcome is not worth it for me, personally. I will be going somewhere else, even though this restaurant is by far the closest.

Diner Review β„–119

All experience have been great but once. The one bad time was just because they were very busy and had to wait longer than expected, by about 20-30 minutes. But still will go back, close to home, and food has always been hot and fresh when ordered.

Diner Review β„–120

I ordered tofu lo mein and pad thai bother with tofu. The lo mein only had noodles and tofu, absolutely no veggies. So paid $10 for noodles and a small amount of tofu. The pad Thai was dry and bland and tasted nothing like pad Thai. Never going again.

Diner Review β„–121

Diner Review β„–122

Diner Review β„–123

Diner Review β„–124

Ordered Hunan Style Roast Pork, no jicama, add water chestnuts. They ALSO added sliced jalapeno peppers and sliced garlic. I'm pretty angry about it. I don't like restaurants who don't tell me what's actually in their food.

I don't want to order from here again.

Diner Review β„–125

staff is friendly but the food is super wack. fried rice is bland.

Diner Review β„–126

This was actually a pleasant surprise! The menu is huge and so diverse. Food was good and service was great. I have it 4 because I do think the price is a little too high for what you get but overall no complaints. Real good hot tea

Diner Review β„–127

Stop here if you can, or order take out. Clean and modern restaurant and most every dish has great flavor. Sesame chicken is my favorite

Diner Review β„–128

Very friendly and great food. Coming back again whenever I can

Diner Review β„–129

Diner Review β„–130

The food and prices are great. The new Westerville location is an inviting, remodeled space.

Diner Review β„–131

Diner Review β„–132

Diner Review β„–133

Gave this place a try for the first time tonight. The menu is huge. Sesame steak, sesame chicken and Moo Goo Gai Pan were all good. You can get a side of fried rice for $2. The place has been remodeled and looks very nice inside. This place is definitely worth a try!

Diner Review β„–134

Not good. Dry apps, no alcohol, and the food just is not any better than buying frozen Chinese. May want to re-think dinner here

Diner Review β„–135

This is the best Chinese food around! Truly. Everything I've had so far has been awesome. The Orange chicken is my favorite so far!

Diner Review β„–136

Excellent host and service. The food is delicious and always fresh. Outstanding appetizers and the Pepper Steak is spot on! Highly recommended!

Diner Review β„–137

Diner Review β„–138

Great Thai and Chinese selections, can't get enough of the Malaysian Curry!

Diner Review β„–139

Order via door dash. Food was awesome plan on going to the restaurant.

Diner Review β„–140

Surprisingly good. You can tell they use good quality ingredients and their receipts are traditional with a unique twist, which provides a comfortable yet refreshing experience.

Diner Review β„–141

Excellent food, cozy atmosphere, decent pricing!

Diner Review β„–142

Diner Review β„–143

Flavorful, quick and reasonable.

Diner Review β„–144

Diner Review β„–145

Diner Review β„–146

We enjoyed their β€œmake your own” dish and the Malaysian curry. Food is fresh and flavorful and there are a lot of different menu options: Chinese, Japanese and Thai food. Very inexpensive.

Diner Review β„–147

Diner Review β„–148

Malaysian curry with chicken is really good! The chicken is nicely tender and there are lots of vegetables - carrots, potatoes, snow peas and okra! The sauce is a little bit spicy but I will ask them to kick it up a notch next time. I had a nice chat with Henry about his Malaysian homeland. So friendly! A great lunch experience!

Diner Review β„–149

Diner Review β„–150

Best orange chicken I've ever had! Hands down! Friendly staff and gorgeous interior!!!

Diner Review β„–151

Food is delicious and well priced. Love to dine and and order out as well. Staff is very friendly. If you live around the area this needs to be added to your list of places to go to regularly.

Diner Review β„–152

Fast service, great Pad Thai. I love noodle dishes so I'm looking forward to trying their lo mein next time.

Diner Review β„–153

Great experience! Clean restaurant, great service and pricing. You can dine in or order to go! Food was hot and crispy. General Tsos was one of the better ones in the area.

Diner Review β„–154

Great Food! Great owners! I've eaten here three times in a week :)

Diner Review β„–155

Great lunch deal, with polite service, and savory food!

Diner Review β„–156

Delicious food and great staff!

Diner Review β„–157

This place is awesome! Service is fast and friendly. General tso and Three cup chicken are fantastic, must try!

Diner Review β„–158

Beautiful resteraunt and great food. The staff was very attentive and made the experience even more enjoyable.

Diner Review β„–159

The food was very fresh and delicious! This will definitely be a go to spot for me.

Diner Review β„–160

The Silk Road's food can only be matched by their outstanding waiting staff who are extremely attentive to their customers. The food served is both hot and palate-pleasing while also being meticulously plated. I could not recommend this restaurant enough.

Details
  • 7 photos
  • 160 reviews
  • 4.1 Health Rating
  • Contact: +1 614-776-4296
  • Website: http://www.silkroadwesterville.com/
  • Location: 5963 S Sunbury Rd, Westerville, OH 43081, United States
  • Map: 40.0837613, -82.89712159999999
Menu Highlights
  • Asian restaurant
  • Chinese restaurant
  • Restaurant
  • Thai restaurant
Opening Hours
  • Monday: 11β€―AM–9β€―PM
  • Tuesday: Closed
  • Wednesday: 11β€―AM–9β€―PM
  • Thursday: 11β€―AM–9β€―PM
  • Friday: 11β€―AM–9:30β€―PM
  • Saturday: 11β€―AM–9:30β€―PM
  • Sunday: 11β€―AM–9:30β€―PM
Service options
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Fast service: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegetarian options: Available
  • Wine: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Toilet: Available
Atmosphere
  • Casual: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
Parking
  • Parking: Available