Bangkok Alley

2150 W Poplar Ave, Collierville, TN 38017, United States

Bangkok Alley
About Us

Cozy Thai restaurant offering authentic thai cuisine and sushi in an intimate setting with a full bar.

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Bangkok Alley
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Customer Reviews
Diner Review №1

Was charged for something I never received

Diner Review №2

I have been going here since 2015 and this is the second time in the past three months I have been and have been extremely disappointed. I decided to give it another shot tonight, and let me tell you, I am never going back. For the past 8 years I have always gotten the same dish - Pad Kee Mao. However, the past couple of times it has been extremely bland. Looks like there is no sauce, just boiled noodles and undercooked bell peppers. I gave them the benefit of the doubt because last time I had ordered togo and I blamed that fact that maybe the noodles had dried out, however, tonight I dined in and it was the exact same. Unsure what has happened, but it’s such a shame because this was my favorite restaurant in memphis for years. $16.50 for boiled noodles and 0 flavor is a rip off.

Diner Review №3

Diner Review №4

Everything was great, service, food, etc. the only reason I’m leaving this 2 star review is because of how I saw the manager treat/spoke to a worker. Me and my husband found it extremely unprofessional and unfair to the employees, this disrupted me and my husbands experience at this restaurant.

Diner Review №5

We love that Oi is managing Bangkok Alley! We are regulars and love having the old feel and service back! Oi and staff make such a difference in our dining experience ! Food and service was outstanding! Yay!

Diner Review №6

Date: November 22, 2024
Time: Approximately 7:15 PM

To Whom It May Concern,

I am writing to formally express my dissatisfaction with the service I received during my visit to Bangkok Alley in Collierville. While I have usually found the service to be exemplary, my experience on this occasion was notably subpar.

I was seated in the bar area, where it was only myself and another table with four patrons. I waited approximately 20 minutes for the bartender to come over and take my order. After inquiring with the hostess about whether anyone was attending to my table, the bartender finally acknowledged me and took my order.

I ordered a bowl of Tom Kha soup and drunken noodles. Because of where I was seated, I could see into the kitchen and noticed that the bartender placed my soup in the microwave to reheat it, as it had been sitting for too long before being served. After another 20 minutes of waiting, when he finally decided to bring me the soup, it was still cold. I informed him that I had ordered a bowl, not a cup. He then returned the soup to the kitchen and proceeded to attend to drink orders without following up on my request.

Ultimately, I had to get up and ask another staff member to bring me a bowl of soup, as the bartender did not return to my table. This experience led me to feel that I was being treated with a lack of respect and attention, which appeared to be an act of prejudice, as he seemed unwilling to provide me with the same level of service as the other patrons.

I am deeply concerned about whether this reflects the standards upheld by Bangkok Alley. If such service practices are permitted, I will be compelled to reconsider my patronage and will share my experience in a review on Google, as well as inform my friends and family to reconsider their support of your business.

Thank you for your immediate attention to this matter. I look forward to your prompt response.

Sincerely,
Deb Sherman

Diner Review №7

Diner Review №8

This is a smallish restaurant on the end of a strip center. They have an attractive patio buffered from traffic sounds by a lot of plantings and being on an end.
Today I ordered chicken Larb and Tom kha soup to go. I had been craving Larb since Bhan Tai closed several years ago. Bankok Alley's version comes with both a leafy green salad and iceberg cups, which I appreciate. I ordered heat level 8, which was only marginally spicy. I was disappointed in the sweetness of both the soup and the chicken. It was not what I was used to in the regard. You can choose your heat level, but apparently not your sweetness level. If you like your soup and chicken with a lot of sugar in it you will enjoy Bankok Alley.

Diner Review №9

Diner Review №10

My FAVORITE place!!! Wish I could eat here Every single day!

Diner Review №11

Delicious

Diner Review №12

5 Stars. The food is always fresh and well prepared. Emmie the manager is awesome. She took good care of us when we dined in

Diner Review №13

The curries and appetizers are amazing
My favorite curry is Massamam. Always rich, flavorful, and full on add ons.

Diner Review №14

I am extremely disappointed. I went to have lunch with my family. The waiter spilled water on me accidentally and on the table. When we ordered, I ordered Tum Kha soup. He brought the wrong soup and when I said the soup is wrong, he said this is what I ordered. There was no coconut milk in the soup. It was the wrong soup. When I insisted that this isn't tom kha soup, he asked a colleague and she mentioned that this isn't tom kha soup. He went back and brought a soup which was supposedly Tum Kha and it tasted VEY BAD. It was loaded with >500 grams of sugar it appeared. I have had Tom Kha soup all my life. By far this was the worst soup I tasted. Extremely disappointed.

Diner Review №15

I've been dining at Bangkok Alley for several years and the food is always delicious and consistent.

Diner Review №16

•EDIT•
Food was really good once I was able to enjoy it

Placed a to-go order
Price in person $6 higher than on line
Order incorrect
No manager to communicate with

Diner Review №17

Red curry was decent... chicken tom yang was under my expectation. Not so authentic!

Diner Review №18

We have been going there for years and tonight was the first time the food was not good. The wonton soup was awful- like water.
My red curry looked nothing like the past. A bowl of liquid with almost nothing in it. More of a soup. This is probably our last time there.

Diner Review №19

Diner Review №20

I have been frequenting this restaurant for years now, ordered the Green Curry countless times. This time is the first that I’ve been disappointed in this dish. My protein of choice was shrimp— that & the veggies were cooked perfectly. My issue was with the curry sauce itself. It seemed to contain too much coconut milk and not enough curry paste. It lacked the flavor it usually has. The brown rice was also over cooked and was not the typical texture.

We also got spring rolls, edamame, and a children’s portion of shrimp fried rice— all of which were perfect and delicious.

I’m only writing this review in hopes the green curry goes back to the previous recipe— it’s always been consistent and delicious so this was unexpected.

Diner Review №21

Diner Review №22

The food was pretty decent and the overall atmosphere is good.

Diner Review №23

While waiting for our food, I seen 6 German roaches on the floor crawling around! Sushi quality was sub pair. Salmon didn't look fresh and had a bad flavor. Wife ordered Cashew chicken, it seemed fresh and she liked it. Service staff was friendly and all staff were friendly, well dressed etc. We won't be dinning here again, roaches are a definite turn off!

Diner Review №24

First time visiting today. The food was pretty decent, however, the service wasn’t the best. No one greeted me and overall atmosphere didn’t feel friendly nor inviting. Probably wouldn’t return here.

Diner Review №25

They have a new chef....the 'complimentary'cup of soup was tasteless. I ordered Pad Thai...the only egg I found was the shell, 1 little slice of shallot...and again, no flavor. I paid for the meal and left.

Diner Review №26

Ordered the chicken pad thai to go, had a long day at work and just wanted to treat myself to a favorite meal. The chicken itself was pretty good, minus the fact I got a small piece of bone. The dish was lacking in noodles, hardly any veg, just carrot strands and bean sprouts. Everything but the chicken was coated in sauce, which was too much on the sweet side. It had soaked into the noodles and egg in an unpleasant way.

The restaurant itself is beautiful, the hostess at the counter was pleasant, no complaints on the ambiance or staff, but unfortunately I won't be returning to nor recommending this restaurant when there are other options that don't ding the wallet and offer a more satisfying meal. I had high hopes for this place. I hope others have a better experience if they give it a shot.

Diner Review №27

It’s been awhile since I have eaten there. It was so good. I will definitely be returning more often.

Diner Review №28

Diner Review №29

Sea Bass is insane

Diner Review №30

Food is great here. Definitely one of the top Thai restaurants in the area.

Diner Review №31

We were a large group scheduled at the last minute after our original reservations were canceled at a different restaurant due to staffing issues. We were served at the same time, great food with all orders correct. Can't say enough about the young man who served the entire group. My only personal issue was not being able to complete payment with the qr code because of limited accepted options. But cash always works. Please consider adding additional options to online payment as not all of us trust or use Google pay

Diner Review №32

If you like Thai food then this place is just plain GOOD...

Diner Review №33

Consistently delicious, freshly prepared food. Reliable spice level accurately reflects what is ordered. Friendly staff. Good value. Low noise level. A good date spot.

Diner Review №34

One of the best ever thai food we had.
Sushi was good. Must have beef salad

Diner Review №35

Great food.

Diner Review №36

Great food and service

Diner Review №37

The food is delicious, but they charge you more for the dinner basil fried rice even though lunch has same portions.😕

Diner Review №38

It's been hard to find some good Thai food in the South and I came to visit my brother and we ordered from here. The food was Soo good just like I had it up north! Highly recommend! I barely leave reviews but this was worth it!

Diner Review №39

I ordered the Pad Thai with chicken in the restaurant and 2 days later, I ordered the Pad Thai with no meat through Postmates/Uber Eats pickup. The dishes appear vastly different. The dine-in experience featured a much more colorful dish. The pickup order was somewhat bland. For clarity, I split half the dish than what is shown. But there were no red peppers or broccoli. Anyway, they could do a better job of acknowledging people when they enter their establishment. A quick, “just a moment” can go very far.

Diner Review №40

Stuff little overworked

Diner Review №41

Diner Review №42

Food was not that great. Not using authentic ingredients. The spice scale also seems biased to the bland side. Spiciest level is not very spicy. Food did come out fast and service was quick and friendly.

Diner Review №43

Diner Review №44

Great meal and great service!

Diner Review №45

Had the duck with red curry sauce… DELICIOUS!! Will be back soon. We got a table near the door- not my fav.

Diner Review №46

Our meal was disappointing! When we finished we had a full plate of nothing but sliced bell peppers. Not much meat or other ingredients. Just a plate of sliced, sauteed bell peppers.

Diner Review №47

The BEST FRIED RICE ever! I love this place.

Diner Review №48

My cousin, a Collierville resident, introduced me to Bangkok Alley as a dinner treat on Thursday. It was so delicious, I turned around and went back myself to get the same dish on Friday. Lol!

The taste, the ingredients, and the seasonings were fire! I will definitely be a repeat customer.

Diner Review №49

I don’t think they know that too much salt can kill people. The amount of sodium chloride they used made food really unappetizing.
I requested them to make it less salty. They did, and still couldn’t finish it

Diner Review №50

Got an order online and they forgot a dish twice not the first time, the first time the food wasn’t as good as we expected so we thought maybe it was a one off, but second time forgetting food and food tastes pretty bad definitely reassured that this place should not be serving customers, me and my family are not coming back.

Diner Review №51

Orange curry was so salty I couldn't eat it, even I try to add 2 bowls of steam rice to it .

Diner Review №52

Excellent Thai! My wife really enjoyed the sushi, too

Diner Review №53

Diner Review №54

We ordered the Tom Yum and it was like watery solution and no where it’s a Tom yum!!

Next day morning I was unwell and vomited few times.

This places makes me feel angry on what they serve as Thai food ! Please go else where !

Crazy ….

Diner Review №55

$40 for two dishes of take out and it was a VERY small portion. They used a large (mostly empty) container to take up room in the box and put in about 1/2 tbs of peanuts to try to make the box look full.

Diner Review №56

VERY disappointed... Been going to Bangkok Alley for over 10 years in Collierville, and for the most part, always get same thing.. Basil Fried Rice.. Recipe is unique with plenty of onions and peppers. Last visit, HIGHLY disappointed to see recipe has changed with no peppers, and replaced with CARROTS and broccoli. Just NOT good and highly disappointed. I guess new management felt compelled to break something that wasn't broken.

Diner Review №57

It was good

Diner Review №58

The food isn’t as good since the new owners took over.

Diner Review №59

Food was well prepared. The Pad Thai is without any spicy heat to it, so if you like it hotter, let your server know.

Diner Review №60

This once was one of my favorite restaurants but my last visit may have changed that. I'm not sure if it was just an off night for the cook but I was very disappointed. I always get Chicken Pad Prik and my last visit it wasn't very good. I'm not sure what was done differently but it sure didn't taste like it use to. I also ordered a sushi roll and it was terrible. It was mushy as if it was wet or something. I let my waitress know and she just said she would let him know. It would have been nice if she would have offered to remove it from my bill since I didn't eat but 2 pieces, and the only reason I ate a second one was because I wanted to make sure it wasn't just that one piece that might have gotten wet or whatever it was that made it be that way. Unfortunately I also use to love their sushi rolls but after my last experience I wouldn't recommend anyone to get sushi here. If they continue with their dishes being like this I'm not sure how well they will do for the future. If everyone that eats here gets the experience I did my last time I would be surprised if they stay in business for the next year.

Diner Review №61

Diner Review №62

Good wide selection.

Diner Review №63

Diner Review №64

Good is Very Good!! Atmosphere is Lacking and the Place needs a Good Cleaning, Bathrooms are Nasty.

Diner Review №65

My boss and I came here without a reservation, they sat us at bar and then made us get up after “because this was reserved” for the people who walked in behind us. We were already seated with our menus & then they proceeded to ask us if we wanted to be put on the 30 min wait list. That was very unprofessional in my opinion

Diner Review №66

We went there to celebrate my birthday. I really don’t understand why this restaurant got 500 good reviews on Google. We ordered papaya salad, grilled pork papaya salad combo, satay chicken and shrimp basil fried rice. Everything was too salty. Papaya salad vegetables had rotten taste. Fried rice was too wet and had too much vegetables in it. Grilled pork papaya salad was not worth $21. The portions was too small for the price. The pork was very dry, over cooked and too salty. Satay was only 3 skewers and too dry. We were supposed to go to Thai Nine sushi downtown but they closed for renovations. My husband wanted Thai food. We don’t have other options since driving to downtown and came back already 8 pm on Wednesday nights. Every Thai restaurant is closed at 9 pm. I was right about the rotten papaya salad since I had to go to the bathroom immediately after we got home. This was not the first time that the food are bad. It’s used to be good before Covid-19. Now both locations are bad. They should compare their food with good Thai restaurant s in this area eg Mai Pai Thai restaurant in Jonesboro, AR, Thai Hut in Como, MS or Rice and Spice in Oxford, MS or Thai Nine Sushi downtown Memphis.

Diner Review №67

Excellent food! Cameron was awesome.

Diner Review №68

Diner Review №69

Diner Review №70

WORST THAI FOOD EVER!
I am wondering how they could run a restaurant with this type of food. We had tomyum soup, pad kee mao, and nam tok beef salad. The tomyum tasted like cold water with vinegar and some raw mushrooms in it. Pad Kee Mao looked sloppy af, the noodle was basically bland, even the egg was just like they threw fried egg on the dish. The Namtok Beef Salad was alright, just basically grilled beef with some spring mix. Everything was horrible. Seems like they hired a white guy first time cooking in the kitchen.

Diner Review №71

Diner Review №72

Diner Review №73

We’ve moved here from Virginia for work and I’m so happy to see a Thai restaurant near my house. So we visit there for a dinner. The atmosphere is very nice, and service is good too. However, their food is not as my expectation, I mean it’s not too bad, not great. The appetizers calamari, Rangoon that We ordered tasty but the shrimp Pad Thai for my mom, and 2 beef drunken noodles for me and my husband, both of noodles are not tender enough for the stir- fried. We’ve been eating a lot of Thai restaurants in Virginia so I know how Thai authentic food is. In stead of the sliced beef in drunken noodles- stir fried, they changed a piece of sliced beef steak in order to make the dish particularly?? And I don’t see the specific sauce or taste of the drunken noodles as the dish always has.

Diner Review №74

Loved it! Great atmosphere and great food!

Diner Review №75

Diner Review №76

Pad Thai is always excellent here, and I loved the egg drop soup appetizer. Prices are reasonable and the atmosphere is high end. Highly recommended!

Diner Review №77

Food was so good and I was so hungry I didn't take a pic of my vegetable fried rice with no egg.

Also ordered delivery of green curry soup with no spice added because doctors orders I just had a special procedure done.

After ordering online for delivery I realized I had verified delivery address prior to making payment. I called the location immediately and the kind gentleman saw the order and advised I had ordered for pick up and canceled for me.

I was able to select delivery reorder with 1million special instructions to the food since we're vegan and the site doesn't allow modification for no meat.

They were very accommodating and kind over the phone. I forgot to put no egg for the rice and when I called back to make sure they received the 2nd order same man answered and said I told them no egg too because you said no meat.

Me: Perfect! Thank you so much.

I highly recommend this location to eat. Super delicious food.

The only reason I didn't give 5 stars is because the spring rolls were overcooked, not edible and when we opened the box the sauce was open and completely wasted inside.

If they can master those crispy sping rolls they are golden.

Also ordered California suchi rolls for my son and he liked them.

My mom had a noodle soup she enjoyed.

It was a perfect first meal after my medical procedure.

Diner Review №78

Excellent flavors and textures, and a good portion. The service was great on a busy evening.

Diner Review №79

This place used to be better. It is really somewhat forgettable now. It is not bad, but not great. The portions are quite small, especially considering how outrageous the prices are. I probably won't go back anytime soon.

Diner Review №80

Always a good meal here. My wife’s favorite restaurant in Collierville. She had green curry. I broke my curry pattern and went with Rocket sushi. Both excellent.

Diner Review №81

Love the Massaman curry and Thai iced tea.

Diner Review №82

Diner Review №83

We made reservations for a birthday dinner for my family. Seated promptly. Waitress was tentative and courteous. I ordered multiple different appetizers for my kiddos, as there is no kids menu. They liked everything they had (edamame, spring rolls, gyoza, and chicken satay). I ordered drunken noodles level 10. The waitress clarified my spicy level multiple times. I was sorely disappointed. There was no detectable spice. If I order a 10, it’s because I want a 10. My husband had the duck, which he was pleased with. Overall, it’s delicious, but I wish when I want a kick, the kick was delivered

Diner Review №84

Diner Review №85

Diner Review №86

Just has the WORST visit ever and my food is inedible. Sad. Tried over and over to call back up to the store and no one is answering.

Diner Review №87

Excellent Thai food. The beef salad was fresh and very well spiced. Very tender beef.

Diner Review №88

Diner Review №89

Absolutely the best Thai food around. I will drive 30 minutes to go here

Diner Review №90

Diner Review №91

Food is simply… Amazing and worth the money. Nice ideal date night for a couple as well. Love it!

Diner Review №92

The food was warm but not fresh and hot when delivered to my table. The server never offered to refill our drinks. Mandatory 18% tip for a party of 6. I likely will not be back.

Diner Review №93

Every time we go it’s the perfect time. Consistent service, delish food, and a great atmosphere for lunch.
10/10

Diner Review №94

Great food and service

Diner Review №95

The service recently has been slow but that's kind of everywhere that doesn't have an absolute service standard policy. Don't let that stop you from going, their food is very good.

Diner Review №96

Patio had a wasp nest. Someone was stung 3 times, management did not come to the table to check on the individual. The manager was informed someone was stung the night before.
I guess it wasn't important enough to check on it or fix it. ☹

Diner Review №97

Diner Review №98

Diner Review №99

The Thai tea was perfect and this was the best chicken pad Thai I’ve had! I’m glad we went to try it out. My partner had the seared ahi tuna (it was a little over cooked not really seared) but the sauce it came with was spectacular. I will be back to try more of their menu. :)

Diner Review №100

Friendly staff and great food!

Diner Review №101

Loved the food. Riley was great with her suggestions!

Diner Review №102

Diner Review №103

Great food and atmosphere

Diner Review №104

I have been here several times. The food is always good.

Diner Review №105

We come to this restaurant every week and we always have same dishes. Not sure what happened but today was terrible. Probably cook isn’t same. We will not be back for sure. So disappointed.

Diner Review №106

Food was bland.

Diner Review №107

Diner Review №108

This was one of the better restaurants in town and my family and I eat here frequently. Unfortunately, a recent experience has left me disappointed. Please be very careful while ordering anything you are expecting to be vegetarian. I ordered the MASSAMAN CURRY with TOFU and was very shocked to see large pieces of white meat in the curry a couple of bites into the dish. When I brought this up to restaurant management they replaced my order but were unable to provide me with an adequate response to why there was cross contamination. I was still charged the full amount for my order while I was not provided any assurances about quality and food safety.

Diner Review №109

Diner Review №110

Great food and service

Diner Review №111

love this place, had a chance to sit on the patio and enjoy my basil fried rice with chicken. the food is great and the drinks are good as well

Diner Review №112

Diner Review №113

Diner Review №114

Diner Review №115

The pad Thai was bland and the chicken was tough, and the waitress followed me out to my car to belittle me for not leaving a tip. This is my second time coming to this restaurant. The first time was a fantastic experience (and the waitress got a tip). This experience was very lackluster and the fact that the waitress stormed out to my car to argue that I didn’t give a tip just sealed the deal for me to never return to this establishment. Maybe pay your servers more so they don’t chase people to their car.

Diner Review №116

Diner Review №117

Very disappointing. Service was bad and the Tom Yum is not remotely close to authenic.

Diner Review №118

Excellent!!!

Diner Review №119

It’s good worth a try

Diner Review №120

Delicious food and good service always

Diner Review №121

This was my first visit to a Thai restaurant. I think I would have enjoyed it more with some menu assistance. I did have their spring rolls! They were fresh and hot and fairly tasty but I have had better. They needed a little bit more filling so I could taste more than just the wrap. The service was pretty good but could have been friendlier.. I do recommend being informed more about what is good for a newbie to try.

Diner Review №122

First time coming to Bangkok Alley food is delicious. The atmosphere and service was great!!!

Diner Review №123

Diner Review №124

Excellent service. Super crispy spring rolls! The Seafood Lemongrass was cooked perfectly. The shrimp and scallops were tender and succulent, not overcooked and rubbery. Delightful sauce. My Mom said the Pad Thai was the best she's had anywhere in a long time.

The manager, Vanessa, visited all the tables to make sure everyone's meals were great. It's evident why Bangkok Alley keeps winning awards.

Diner Review №125

Good service and food.

Diner Review №126

Diner Review №127

I grew up with a lot of Thai people and I know good authentic Thai food and this was not it! I ordered a pad Thai and it was like they bought it at the grocery store and made it there. Pad Thai is a stir fry noodle dish and this was so watery and bland with no flavor! And what hurts the most is that I paid almost $20 for that! And if that wasn’t bad, the lime they gave me was rancid which made the pad thai that much worse! It’s was so disappointing!

Diner Review №128

Excellent

Diner Review №129

A lovely dinner to celebrate a birthday! The food was delicious, the server friendly, professional and efficient. I look forward to dining there again soon.

Diner Review №130

Always a lovely spot to have dinner! I’ve been coming to Bangkok Alley for 15 years, it never gets old!

Diner Review №131

Diner Review №132

Diner Review №133

UPDATE: I called the restaurant the next evening when they opened and one of the managers was so kind enough to remake my whole order in which I appreciated. I will be updating my rating.

I was so excited to eat here last night but the food was very underwhelming. I ordered the basil friend rice with a spice level 2 as well as an order of crab Rangoon and some spring rolls. Granted I placed the pickup order at 8:12, the ticket says it was ready at 8:45 a little before closing but I did not expect to get home and find that the rice was half well done with no spice and the crab Rangoon was fried so hard the wonton shell was brown. Just a disappointing dinner.

Diner Review №134

Diner Review №135

Love this place.

Diner Review №136

Diner Review №137

Diner Review №138

Diner Review №139

The drinks were good, appetizers good, BUT my problem was with the sushi, I didn’t know I was eating with 5 people that’s myself three other people and a roach yes alive one roaming around on the plate so I’m sure I won’t be back because that

Diner Review №140

The food was not good at all! The worst crab Rangoon I have ever had and the portion size was too less. I paid $10 for four crab Rangoon. Pad thai was missing basic flavours, horrible! I tried this based on the rating which was clearly a mistake!

Diner Review №141

Diner Review №142

Diner Review №143

My wife and I travel, and we picked this little whole in the wall to be a bit inconspicuous. Boy, were we wrong! This place was great. Lol, Live Piano! Great is an understatement

Diner Review №144

I used love this restaurant, however food quality is is not as good recently, April 2023. We went twice recently, food was about the same.

Diner Review №145

Overpriced Quasi Asian food service is very slow décor is underwhelming. There's a lot of better options than this place.
Their version of pad Thai is horrible is really only suitable if you've just been poisoned and need something to induce the gag reflex.

Diner Review №146

This place is really good. The Green Papaya Salad was very authentic and refreshing. Great menu selection and service was timely and dishes were artfully prepared.

Diner Review №147

Diner Review №148

Diner Review №149

Absolutely worth the drive. The Bangkok Sunset was a nice start to the meal. Tom Yum soup went nicely with the Teres steak and shrimp. My wife enjoyed the seafood lemongrass. It is always an amazing meal and experience.

Diner Review №150

Irs difficult to rate a small business because it can destroy them. But sometimes if a feedback is taken seriously then it may be able to bounce right back so here we go about the impression I got about his restaurant-
When we go to a restaurant the things that matter.
- food was mildly flavored - would it be the kind that will bring me back - NAH
- have they trained their waiters on their menu? - a big NO! For every question we ask he had to find out.
- the order was never repeated so the wrong appetizer was brought out.
- for how well it was the fish was farm raised!
So I left with the feeling the customer did not matter.
Please take of little details they do matter in the long run.

Diner Review №151

First time there with extended family and all dishes were delightful!! Definitely going back!!

Diner Review №152

I've only been here once, but I plan to visit again. The atmosphere, customer service, drinks, and sushi were awesome.

Diner Review №153

Great business practice and excellent customer service

Diner Review №154

Diner Review №155

Diner Review №156

I came today with my wife and baby because we was told from a friend that the food here is really good. I tried the appetizer, it was good. Now the entree I order a curry and it was ABSOLUTELY DISGUSTING! One of the worst meals I’ve had in Memphis and there’s quite a few to name. I suggest to ppl do not come here unless you want to try very bad food and waste your time and money. I give this place a -5 star rating!
I needed to give it a star so I can share this comment.

Diner Review №157

Diner Review №158

Food was not worth the price. Wasn't as flavorful as Thai food usually is. Portions were small for the cost.

Diner Review №159

Diner Review №160

I have found a new dining spot. The food is delicious. The restaurant is small on the inside but nice ambience. It is a great lunch spot if you work in the area or just looking for something delicious to eat! The food was hot and fresh and came to the table in a timely manner. The owner is very nice and staff very friendly.

Diner Review №161

Service was great. I really wanted a good tom yum soup so I gave this place a try. The waitress suggested I order a small bowl instead of the meal size. I should have listened as that was the worst Tom yum I've ever had. Not sour enough nor fragrant enough. The balance of flavors was all off. It was hard to finish, just generally off-putting I'm sad to say.

Diner Review №162

The food here was absolutely amazing! The owner pays great attention to detail to ensure every meal served us up to par. 10/10 recommend!

Diner Review №163

Great food

Diner Review №164

Penang Curry Chicken, taste no curry !!!

Diner Review №165

Great service. The food came in a timely fashion. The food was very tasty.

Diner Review №166

Diner Review №167

Grouper/shrimp was best meal I've had in a while. The chilli/lime sauce was amazing. Happy Birthday Melissa!

Diner Review №168

This our 'go to' place when we're in C'ville. I just wish it was open on Saturday for lunch. Everything is good here. You can't have a bad meal.

Diner Review №169

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Diner Review №171

They gave us the wrong food and small portions.

Diner Review №172

I ate it before I could take a picture. Food is very good. I had Pad Kee Mao and it's fantastic.

Diner Review №173

Diner Review №174

Very good, took off two stars for food being warm not hot. Good flavor but they could have done better. Seemed like something left over from a lunch time fix ahead item.

Diner Review №175

Diner Review №176

Service was great, everyone was nice. Nice place and the food took very little time to be made. The food was delicious, had the pad Thai and it was awesome. Food isn’t too expensive for its quality, but it’s definitely not cheap. Regardless, will definitely be coming back

Diner Review №177

1st time visiting since the move to the new location! The ambiance is still really nice. Great for date night. Our appetizers were really good (Spring rolls & chicken satay). However our silverware was dirty and our rice was a bit greasy. The food just didn’t taste the same as it did on my previous visits. Maybe it was an off night. I will give it another try due to the service still being top tier.

Diner Review №178

The food was amazing, the restaurant is clean, and the staff was so friendly. The yellow curry was the best I have ever had. Highly recommend!

Diner Review №179

Great semi casual place. Good for a date, or a family dinner. Try the Larb Chicken so many great items on the menu.

Diner Review №180

This is THE BEST place in Germantown or Collierville to have a quiet dinner. Where you can get the best tasting food with ample portions that won't break your budget! They have a piano player that even adds to the ambiance of the night! Plus, a patio for those who prefer eating out under the stars! Special seating for a large gathering too! Great wine list and a bar! It's got it ALL! Servers are very attentive to details and the owner, Tara.... the best!! Runs a tight ship that makes you want Bangkok Alley as YOUR GO-TO place to eat!!

Diner Review №181

Diner Review №182

I enjoyed the food and service but wish the food was spicier. Asked for thai chilli fish sauce as you get in most restaurants in Thailand but instead just got some chimmy churi type thing. Only big complaint was almost everything was way tooooo salty. It’s about a sixty bucks for two people.

Diner Review №183

Pad Thai is amazing. Service is excellent. I would leave memphis to come here for Thai food.

Diner Review №184

Diner Review №185

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Diner Review №187

Best Pad Thi .great service

Diner Review №188

Delicious and awesome Thai food. Never disappointed. Fast and quick service. Lots of options for vegetarians. Love all the food but, green curry, red curry, basil Thai fried rice and veg spring rolls are yum!!!!!

Diner Review №189

Diner Review №190

Not going again!

My husband called in the morning to reserve a table for 2 and the restaurant confirmed our reservation for 7 PM. We reached the restaurant on time but the lady at front desk said I don’t know who spoke to you on the call but we don’t take reservations and you will have to wait for 30-40 min to get your table. Also our servers are all busy at this point so I am not sure how quick I can get you one! My question is - if you all don’t do reservations why were we not informed in advance? It’s my Birthday and they ruined it for me! !

Diner Review №191

Great food!

Diner Review №192

Diner Review №193

Very good food, great atmosphere. I only subtract a star because there has been a trend of missing food from pickup orders. Just double check that everything is there, and the staff are very helpful and quick to correct this.

Diner Review №194

Delicious and never disappointing. I like how their taste is similar to some Indian recipes with coconut flavor.
I tried their naan. Of course, it's not really like naan but more like pita bread, but the chicken curry is impressive.
Definitely a gold star Thai restaurant!

Diner Review №195

The food is delicious, their menu is full with gems, the service is great too, they're very nice and accommodating. Their place is very cute and I am absolutely coming back!

Diner Review №196

Bartenders were the best and the people were easy to talk to. Definitely recommend Pad Tye and Thi Tea

Diner Review №197

Pad See Ew is my favorite dish here and so delicious! Basil fried rice is also really good and a nice change from the traditional fried rice! Service can sometimes be iffy, but food is always delicious here!

Diner Review №198

Very good but very busy service good

Diner Review №199

Diner Review №200

Details
  • 10 photos
  • 200 reviews
  • 4.3 Health Rating
  • Contact: +1 901-854-8748
  • Website: https://www.bangkokalley.com/
  • Location: 2150 W Poplar Ave, Collierville, TN 38017, United States
  • Map: 35.053379899999996, -89.73488739999999
Menu Highlights
  • Thai restaurant
  • Asian restaurant
Opening Hours
  • Monday: 11 AM–2 PM–5–9 PM
  • Tuesday: 11 AM–2 PM–5–9 PM
  • Wednesday: 11 AM–2 PM–5–9 PM
  • Thursday: 11 AM–2 PM–5–9 PM
  • Friday: 11 AM–2 PM–5–9 PM
  • Saturday: 5–9 PM
  • Sunday: 5–9 PM
From the business
  • Identifies as Asian-owned: Available
  • Identifies as women-owned: Available
Service options
  • Outdoor seating: Available
  • No-contact delivery: Available
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Fast service: Available
  • Great beer selection: Available
  • Great cocktails: Available
  • Great tea selection: Available
  • Great wine list: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Cocktails: Available
  • Coffee: Available
  • Comfort food: Available
  • Happy-hour drinks: Available
  • Healthy options: Available
  • Small plates: Available
  • Spirits: Available
  • Vegan options: Available
  • Vegetarian options: Available
  • Wine: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Bar on site: Available
  • Toilet: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Romantic: Available
  • Trendy: Available
Crowd
  • Family friendly: Available
  • Groups: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available