Siam Thai

453 Lincoln Ave, Charleston, IL 61920, United States

Siam Thai
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Customer Reviews
Diner Review №1

I love the way they serve my food, very delicious and professional. I love their Chicken Fried Rice. It's been 3 years since I had that dish, I'm looking forward to trying this flavor again one day

Diner Review №2

The customer service was extremely disappointing. I hope the management improves their staff training because customer service matters just as much as the food. Would not recommend based on service alone.

Diner Review №3

Diner Review №4

One of our favorites in town. Warm and welcoming. Great food.

Diner Review №5

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Diner Review №7

I’ve visited this restaurant multiple times because the food is genuinely good, but the behavior of the front desk employee has been consistently upsetting, especially toward Indian customers. During my most recent visit, I was treated with unnecessary rudeness. The employee repeatedly asked if I wanted to eat there, with an unpleasant tone, and when I confirmed, her facial expressions and attitude were blatantly disrespectful. It made me so uncomfortable that I decided to leave without eating.

This is not the first time I’ve noticed such behavior, but this time, it crossed the line. This restaurant is located near a university that welcomes students from all over the world, including many Indians. If the management has issues with serving Indians, they should reconsider operating in such a diverse area.

I hope the management takes steps to train their staff on treating all customers with basic respect and courtesy. While the food is good, the customer service here is appalling and makes me hesitant to return.

Diner Review №8

Best food in town!. Always fresh!. Owner is one of the sweetest lady’s you will ever meet!. We like to try a new dish every time and always enjoy it!.

Diner Review №9

The front desk lady was rude to us, seemed nice to her other white customers though. Food wasn't good either. Got the red and green curries. Tasted like packaged red and green curry seasoning powder.

Diner Review №10

My husband and I stopped here exhausted
after many hours driving. Looking for something veg friendly, hard to find. This place was lovely, simple, clean,and casual. Perfect! The food was extremely fresh and absolutely delicious. I've worked in my share of restaurants and was impressed. I'll try to make it back.

I'm updating this review to say I can't get this place out of my mind. This was the best restaurant meal I've had in my life, hands down. Legit grub! They bring the spice too so be informed of spice levels.

Diner Review №11

Diner Review №12

Amazing pho!! The Rangoons are so good as well!! 10/10 will come again!

Diner Review №13

For my first time here, my friend and I ordered many things off the menu to try. The lovely owner did make sure we knew that each food item came with alot of food, and she was right! Each dish we ordered was served nice a hot, everything was fresh and super flavorful! I wish I could share some pictures with my review. We definitely had plenty of left overs. Everything is super reasonably priced for what you get! We will definitely be back.

Diner Review №14

The food was great, fresh ingredients, service was wonderful.

Diner Review №15

I love everything here and the owner always remembers what I like

Diner Review №16

Jungle curry is amazing! Very aromatic, like a clear broth curry soup served with rice. Drunken noodles have great flavor but could use more actual noodles. Spring rolls could use more tofu and bean sprouts and less lettuce in my opinion, great sauce on the side.

Diner Review №17

The food is good but the lady behind thr register always got a attitude and shes rude like i ask for extra soy sauce that i would of paid for she had a whole stank attitude and she was rude.

Diner Review №18

My very favorite spot! The best green curry ever. The owner is so incredibly friendly and helpful if you are unsure about what to order. She is also cautious with dietary needs.

Diner Review №19

Absolutely wonderful Thai food, service great. I’m from San Francisco so I know good food, and this is the Bomb!!!! Been twice will come back again and I drive from Paris to eat here.

Diner Review №20

I have not gotten a dish I have not liked. If you do not like spice, make sure you let them know your spice level!

Diner Review №21

Food. Literally our favorite place to eat in town. There has never been anything we ordered and did not love. The curries are the best in my personal opinion but I also delight in the pineapple fried rice, pad Thai, and orange chicken.

Now, on to service, Mao runs the restaurant along with her family! These are some of the nicest ladies who are playful AND love my children. The only drawback in service is that when its busy (often on Thursdays, Fridays, and Saturdays) they are focused workers so it's occasionally hard to get her attention and water refills. Mao is not one to waste time and dilly dally. Nevertheless, it's worth it.

Atmosphere? Delightful and clean. The coolest people eat here. I kid you not. It's a college town so you'll find students and professors alike eat here. Local business owners like myself and some others eat here often.

And again, the ladies on staff are doting towards children and infants. 10 out of 10 would recommend.

Diner Review №22

My wife and I stopped in to try this restaurant. We were very pleased with our decision. As we walked in we were immediately seated. And shortly there after our server brought us each a water, which we don't see that anyplace anymore. My wife ordered mixed vegetable thai stir-fry with chicken, no spice, and was very please with her order. I ordered the thai ginger stir-fry with shrimp, extra spicy. It was some of the best I've ever had. Heat level was spot on. Atmosphere was good, food was great. As was the service, though a little slow, due to the lunch crowd, and the lack of servers.
I highly recommend, and will now become a regular customer when we are in the area!

Diner Review №23

Diner Review №24

Food not very good. Ordered shrimp pad Thai very bland. No spices. Red curry ok not great. Summer rolls looked terrible broken rice sheets. Not what I was expecting.

Diner Review №25

My family and I around this time last year ate at this restaurant. We decided to come back because of how good the food was from last year. As we entered the building, the host was very rude and refusing our service. She says instantly that they’re booked. I understand that she was busy but she was rude and very dismissive. When trying to ask her a question she snapped back with a rude response. There was a gentleman in front of us and had asked for a water and the worker rudely rolls her eyes, and turned her back. They need to replace her with someone else who has more patience and great customer service. We were very disappointed and had been looking forward at eating at this place, just to get a rude worker. We will not be back!

Diner Review №26

Food was good but the service was worst, you might end up leaving without having food.

Diner Review №27

Great food! Large portions for the price and the family that runs the business is very nice!

Diner Review №28

Paw seek

Diner Review №29

Very rude

Diner Review №30

Diner Review №31

The food was excellent, and the employee who was taking the order in the restaurant was very arrogant and rude towards us we all felt sad for it, and didn't talked to her

Diner Review №32

Delicious authentic Thai food

Diner Review №33

Food was terrible. Way too much salt in everything. Even the Crab Rangoons were salty. Never eating there again. Missing Thai Garden.

Diner Review №34

Our go-to Thai place. Very friendly people and incredible food.

Diner Review №35

Friendly staff, very good food with lots of flavor!

Diner Review №36

Delicious Food. The staff is very friendly and attentive.

Diner Review №37

Really great food. I love the yellow curry for a healthier takeout option, and the peanut sauce that comes with the chicken satay is wonderful. The owner is lovely as well!

Diner Review №38

We always get carry out. I've never had Thai food before trying this place. I love it and always try to get it when im in town. I definitely recommend.

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Diner Review №42

The service was great! The food was great! The amount of food was great too! I've been eating Thai since 1984. The flavor was correct from my younger years of experience.

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Diner Review №46

Siam thai is one of my favorite food store from last two years ago. But the thing is the manager ( owner ) is turning bad with behavior when comes Indian students and for rest of the people she is talking with smile. I don’t know what happened but show some respect to Indian students too . The respect she shows to customers( indians) is no more with her. This review is not to blame her, but i hope after this review we will also get that same respect as others.

Diner Review №47

Diner Review №48

I never ever expected the way she treated us. Very bad customer service

Diner Review №49

Horrible communication and customer service.

Diner Review №50

We have been going there for some time now. I can tell you the Thai food there is excellent. Nice atmosphere. Good prices. Friendly staff. All in all a wonderful experience. Actually we are going there today!

Diner Review №51

Worst attitude from the lady at front desk. She doesn’t understand English and ask us to repeat the order in frustration. Better to avoid this place

Diner Review №52

Diner Review №53

The food was good, Loved the Chicken and Shrimp fried rice. Spice levels were really good, I love my food to be burning and it was just like that. Ambiance was good too, you could observe different portraits and paintings of Thai culture. Service was really bad tho, the lady didn't seem to care for the customers at all. She was not even offering water and cutlery, she threw the menu on the table rather than handing them gently. She was also not listening while ordering and seemed frustrated with us. The reason I'm even giving 3 stars is because of the food taste, or else this place deserves 1 or 2 stars just because of the poor service they offer.

Diner Review №54

Diner Review №55

There is a lady who was literally rude. She throws menus and plates on face. The food is okay and they reduced the quantity. She treats Indians very poorly

Diner Review №56

Just had their chicken pho and it was so good. There was a miscommunication between myself and the woman that took my order (I assume she's the owner) she heard me say beef pho but we wanted chicken. I apologized for the confusion and she replaced it with chicken without any fuss. Having had their chicken pho I'm definitely going to try the beef. Their curry is fantastic! The pad Thai is a little lacking. Like it just needs to a little more sauce and needs to be cooked a bit longer. Haven't had much else but what I've had has been good so far. I'm definitely going to keep coming back.

Diner Review №57

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Diner Review №59

Friendly host, dim sum and shrimp pad thai both good although egg noodles slightly over cooked, ice tea is good also. Acceptable restroom.

Diner Review №60

I’ve traveled around the USA and found this to my favorite Thai place ever! So authentic and every dish is delicious. The group of ladies that run this place are really talented and I’m so happy to have good Thai food here

Diner Review №61

Most of the time we call to place an order, no one answers. It’s closed without warning often too. I do like the food when I’m lucky enough to be able to place an order though.

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Diner Review №64

Great food, good service.

Diner Review №65

The front desk lady just throws the menu and plates on the face. Worst experience ever

Diner Review №66

Worst service ever had

Diner Review №67

Worst customer service. The server in the front is so rude

Diner Review №68

Diner Review №69

The lady at the front desk was so rude. She never gave the menu and will ask for order. If I ask for menu she just throws on the table. Literally I never saw such a rude person

Diner Review №70

Went there for the first time and it was delicious. Would highly recommend!!

Diner Review №71

Diner Review №72

Food is absolutely delicious, so full of flavor. Mau, the owner, and the cooks have mastered Thai cooking and put great care in their cooking. Really has been the best Pad Thai, Red Curry, vegetable stir fry, crab Rangoons, egg rolls, and pho we have experienced anywhere! I would really give 10 stars if possible.

Diner Review №73

Super sweet people and incredible food! Love there’s still a Thai restaurant around Mattoon/Charleston, one to keep coming back to that’s forsure.

Diner Review №74

Very warming environment, food is always cooked with tlc, the pho' perfect to warm a cooling soul, Tom Yung Goo the most flavorful in my eyes, shrimp spring roll so fresh, orange chicken has a delicious fried outside no other orange chicken like it, all staff here is so sweet and kind, I eat here weekly! Love the cashier she makes me want to come back 💞 thank you for the great eats!

Diner Review №75

Greek food if you're in town you should try it

Diner Review №76

Amazing food and the owner is so sweet! Red curry and spring rolls are delicious.

Diner Review №77

Horrible food. Chicken fried rice had more onion than rice. Also very bland

Diner Review №78

Worst service. The woman who works there is so rude

Diner Review №79

Our most favorite place for lunch in Charleston! Food is delish, and it's possible for me to eat healthy and stay within my restrictions. (This is very difficult to do at most other places). The owner is so pleasant and friendly, making everyone feel welcome and at home. The place is very clean and bright with large windows that let in the light.

Diner Review №80

Fantastic authentic food, it's as good as it gets.

Diner Review №81

Diner Review №82

I was there when they first opened up years ago. This sweet older lady was so kind to us we decided to come back again and again. Once she recommended these wings for the Super Bowl party we had so we came back and ordered them and holy cow they were amazing. Easily one of my favorite memories of college.

Diner Review №83

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Diner Review №85

The Pho was really good. Orange chicken was dry. Would definitely visit again

Diner Review №86

Great fresh food. Huge portions and wonderful service

Diner Review №87

We went in for carry out but liked it enough that we switched to eat-in. Family run place that did great food and very accommodating service. Looking forward to going back.

Diner Review №88

Nice sized portions, on spot with the flavors and nice crispy fried appetizers without being burnt!

Diner Review №89

Best Thai in town

Diner Review №90

This is my favorite restaurant in Charleston and better Thai than anywhere in Champaign Urbana. So good!

Diner Review №91

Great food and great service.

Diner Review №92

A good meal and good service

Diner Review №93

Diner Review №94

First time here. Had carry out, and the food was delicious

Diner Review №95

Every meal I have ate there was delicious.

Diner Review №96

Tasty Authentic thai food.

Diner Review №97

Great food, fresh and flavorful! Plus quick service with super nice workers!

Diner Review №98

Diner Review №99

Love this restaurant! I always make a point to stop in for dinner while visiting my son. Staff is very friendly, courteous and professional. Would highly recommend

Diner Review №100

Great little place for Thai with a very friendly staff. The crab rangoon was exceptional and the pad thai and pad see ew we're both very tasty. We'll be back when we visit Charleston.

Diner Review №101

This is my go-to place for Pad Thai and fresh spring rolls.

I order the five star hotness, and they do come through with the spices!

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Diner Review №108

Love this place. I have to make myself eat different dishes. They have all been so good. One of our favorite eat places.

Diner Review №109

Food is always so fresh and the service is great. Just wish they delivered. Ryan

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Diner Review №114

Food was fresh and very tasty! Service was excellent as well.

Diner Review №115

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Diner Review №117

Pad Krapow. Delicious.

Diner Review №118

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Diner Review №120

Best Pad Thai in the area!!

Diner Review №121

Hospitality is great and food is just as amazing. One thing I do recommend others to do is to research what types of dishes they serve. I nearly lost my taste by ordering spice level 2 on the curry. I’ll add some photos of their menu items for future customers.

Diner Review №122

I looove love this place. It really is my favorite Thai restaurant. It's authentic!! The only thing is, it seems most of time we go there, they are close. But I won't knock a star for that... The food is 20/5 stars :). In fact... I will go there soon. Lol.

I always get the tofu egg roll and the basil fried rice or pad Thai. Mouth is literally watering.

Diner Review №123

Really really nice lady owner/chef. She can’t speak English not well. But I always felt her kindness and good food. I went there by myself when I was an RA in stevenson hall and stayed there during the winter break when the EIU cafeterias were all closed. I went to Siam Thai often. She always welcomed me and made the best beef fried rice. Also, I went there with my parent from Korea for lunch on the graduation day.

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Diner Review №128

Good food, horrible service. Boarders on awful, go to Mattoon instead. Nothing worse than being treated rude.

Diner Review №129

Absolutely in love with whatever I ordered so far, tried the rice noodles and Thai curry. Its simply Awww. :) Hope you soon get the bubble tea as well included in the menu.

Diner Review №130

Great for take out or dine in. The best Thai I have found in awhile. Caution: if you like spicy, don't be a hero. Medium spicy is probably hot enough for those who really like spicy, like me.

Diner Review №131

Diner Review №132

Simply the best thai food I have had till date. Staff is amazing. I have tried their vegetable spring rolls, deep fried tofu, basil fried rice, vegetable fried rice and sticky rice with mango and Coconut milk. All amazing dishes. Specially the vegetable spring rolls and 5he dessert sticky rice with coconut milk. Ask for help if you are not sure what spice level you can handle. I eat very spicy food but could only handle spice level 3.

Diner Review №133

Excellent service and good

Diner Review №134

Our favorite Thai restaurant. Always good food, always a good atmosphere, always a clean, well kept shop!

Diner Review №135

Diner Review №136

This place is wonderful the best Thai food in Charleston they have so many different dishes and you can pick how much heat you want it to be very amazing the dining experience was very great they are a cozy environment to eat in

Diner Review №137

Diner Review №138

I legitimately cannot get enough of this place. I've lived in Charleston for five years and this has been a little slice of heaven.

I recommend the chicken satay, the chicken fried rice, and the egg rolls.

Diner Review №139

Love their food! The parking lot is super tiny and hard to navigate a large vehicle, but they don't control that.

Diner Review №140

Best Thai in Charleston. Fight me!

Diner Review №141

I love their chicken soups!

Diner Review №142

Every meal has been tasty. I've never had a problem.

Diner Review №143

Diner Review №144

Best Thai Food in Charleston and just as good or better than any Thai restaurant in Chicago.

Diner Review №145

Diner Review №146

Great Thai food around EIU campus area!
Now the restaurant is open for pick up only. They do not have delivery service at this time.

Diner Review №147

Wonderful food. Owners are great 👍

Diner Review №148

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Diner Review №150

Chicken fried rice was awesome.

Diner Review №151

Great pad Thai among others. Owners and workers are polite,kind,and courtious. They respect their Patrons, which causes me to continue to go back, not for the delicious food.

Diner Review №152

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Diner Review №155

Absolutely delicious food!

Diner Review №156

The fired rice and golden shrimp is two of my favorite items on the menu.

Diner Review №157

Food and service here is great. So happy they were able to reopen. Everything I've had here has been delicious.

Diner Review №158

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Diner Review №160

Great fried rice

Diner Review №161

Absolutely to die for

Diner Review №162

The food tastes great.

Diner Review №163

Great food. Nice atmosphere. Recommended for first time thai eaters.

Diner Review №164

The food was fantastic and the amount of it was enough to fill me 3x over😋

Only reason its a 4-star in my eyes is that the service did not meet my expectations. The waitress seemed upset with me and wanted to rush through my order. My guess for why is that I didnt tip her. Last time she was much more friendly and asked me questions about how I was.

Overall, I recomend you to try the food out

Diner Review №165

Great food

Diner Review №166

Super friendly service. Wonderful atmosphere. Love the authentic Thai food!

Diner Review №167

Diner Review №168

The food is absolutely delicious. My family and I came from Decatur just to try their food. Worth the drive and we will definitely be making this our number one Thai restaurant as long as we are stationed in Illinois. The owners are very sweet and gave us excellent suggestions on what we should try. I truly enjoyed the atmosphere. Go visit, I promise you won’t be disappointed.

Diner Review №169

Diner Review №170

Basil chicken is bomb

Diner Review №171

Friendly service, delicious food. Check it out
!!!

Diner Review №172

Very tasty food. The service is top notch, too!

Diner Review №173

Good

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Diner Review №176

Just okay. Prices are reasonable and the serving size is huge, but the food is just mediocre. Not bad by any means, just not what I expected. The green tofu curry was too thick and sweet, almost a pudding consistency. Did not have the level of spice which a good Thai curry requires. My dinner guest said his fried rice was very good. We both enjoyed the spring rolls.

Diner Review №177

Great thai food! Good prices. Nuff said, go eat!

Diner Review №178

I loved their food, and for the price it's right on. Their crab ragoon was great. I had the pad see ew and loved it.

Diner Review №179

We only visit this restaurant a when at sporting events at EIU. It is a great spot to stop in for some outstanding Thai cuisine. I had the Pineapple Fried Rice ..... Delicious. I also snuck in a bite of my wife's Pad Thai .... Also delicious. Definitely worth the time every time!

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Excellent, as always!

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Diner Review №186

Went a few weeks ago to try... had to return again! Great food! Tried duck for the first time and glad I did!

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Diner Review №188

First of all the food here is just great.
I can't express how good the food is.
But the lady that runs it makes it a destination.
When you come back here over and over again you feel like you're at home.
The owner asks about you and your family and she genuinely cares about your answer.

Come here first to fill your belly, and then come here again and again to nourish your soul.

Diner Review №189

Diner Review №190

I have been ordering from Siam Thai for the past few years and I have never had a bad experience. The food has always been prepared and presented very well. I have had nearly everything on the menu. The staff and owners are very kind and genuinely good people. 10/10

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Diner Review №193

Best Thai food in Charleston. Great staff!

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Diner Review №196

Authentic, delicious Thai food, great price, across the street from campus... What else could you want?

Diner Review №197

They had really good food fairly priced and good Service

Diner Review №198

Everything is made fresh to order, and it is delicious.

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Details
  • 8 photos
  • 200 reviews
  • 4.4 Health Rating
  • Contact: +1 217-345-0313
  • Website: https://siamthaicharleston.com/
  • Location: 453 Lincoln Ave, Charleston, IL 61920, United States
  • Map: 39.4845918, -88.1762809
Menu Highlights
  • Thai restaurant
Opening Hours
  • Monday: 11 AM–3 PM–4–8 PM
  • Tuesday: 11 AM–3 PM–4–8 PM
  • Wednesday: 11 AM–3 PM–4–8 PM
  • Thursday: 11 AM–3 PM–4–8 PM
  • Friday: 11 AM–3 PM–4–8 PM
  • Saturday: 11 AM–3 PM–4–8 PM
  • Sunday: Closed
Service options
  • Takeaway: Available
  • Dine-in: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Coffee: Available
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegan options: Available
  • Vegetarian options: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Toilet: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Trendy: Available
Crowd
  • Groups: Available
  • Tourists: Available
  • University students: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available