Thai Basil Express Springdale

1210 W Sunset Ave, Springdale, AR 72764, United States

Thai Basil Express Springdale
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Customer Reviews
Diner Review №1

Diner Review №2

So delicious we got a little sushi, crab Rangoon, orange chicken, green curry, drunken noodle and Thai tea! All great and atmosphere and staff so friendly and inviting! However 1 star is like 3 and 3 is like 5 so don’t get Thai hot you’ll die! Lol

Diner Review №3

Absolutely delicious and good portions

Diner Review №4

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Diner Review №7

Apparently there is no shortage of good Thai food in Springdale. This place is simply amazing, and asking for a medium heat actually gets you some heat. Eat here tonight.

Diner Review №8

pretty decent Thai. Maybe not as authentic as some other places in town but still pretty good

Diner Review №9

Diner Review №10

Wonderful food and wonderful service!

Diner Review №11

UPDATE: THE REVIEW I LEFT WAS FOR PATTAYA THAI, NOT FOR THE NEW RESTAURANT THAT PURCHASED IT. I am surprised they got to co-opt another business's reviews.
NEW REVIEW: I can't imagine why they would change the delicious recipes, but they did, and the curries do not taste the same. I'm glad they gave it a much needed make-over inside but the curries used to taste creamy and delicious and now they taste like dirt. I don't know anything about cooking so I don't know what spices they changed, but we ordered three curries as a test of the new ownership, and didn't like any. PLEASE go back to the curry recipes that were used before!!! They were perfection and we won't keep coming for this new curry.

PATTAYA:
This is truly the best curry we have had anywhere. It is authentic, delicious and addictive! We order takeout in all the curry flavors and love them all. Never a bad meal in 8 years and we eat here regularly. We don't eat inside because it's unpleasant. I wish they would remodel.

Diner Review №12

Everything about this place was great! Food was quick and on point. The service was fast, clean and friendly! Loved the Thai coffee! ❤️

Diner Review №13

Excellent. Be prepared to wait, but that's what's a huge part of it!

Diner Review №14

This place is absolutely amazing! The food was perfect and the servers are super sweet! I highly recommend you eat here!

Diner Review №15

Absolutely phenomenal food, great service and the husband and wife that work there are so sweet and genuine. Definitely recommend this place. Would be 5 stars but like many places that are not specifically sushi restaurants the sushi rolls are massive and that makes it difficult to eat. The Thai food we had was amazing though. They are so proud of their renovation project and you can tell they take pride in their food and service aswell.

Diner Review №16

Thai Basil is an amazing restaurant with great atmosphere. The staff is very friendly and the service is fast. Their food is full of flavor and delicious.

Diner Review №17

Adorable restaurant! Cozy vibes and delicious food! :)

Diner Review №18

Happy to see Thai Basil expanding to Springdale. Food just as good as bentonville and enjoyed trying their sushi. Another spot to recommend to my coworkers.

Diner Review №19

Food is amazing and price for food is not expensive at all worth it!!

Diner Review №20

Such great food and the people who work here are absolutely wonderful! Every time we come they are always so happy and super nice!! It’s definitely our favorite Thai place hands down!!!

Diner Review №21

Diner Review №22

Extremely friendly staff, great food, easy order/pickup process

Diner Review №23

Great food. Love the sushi and great prices. Half price sushi from 6-7pm. Second location from Thai basil in Bentonville.

Diner Review №24

The best Pho in Bentonville, now in Springdale
Fantastic service

Diner Review №25

Diner Review №26

Service was great! We had the Tom Ka and Khao Poon for dinner.

The Tom Ka was spot on with its signature sweet and sour coconut flavors, along with fresh veggies and tender chicken.

The Khao Poon is amazing and instantly brought comfort and nostalgia.

The Crispy Rangoon and Thai Tea were also wonderful!

We’ll be back again.

Diner Review №27

Great food and service! Highly recommend!

Diner Review №28

I placed a order to go over the phone. They said it would be ready in 10 minutes. It took 40 minutes to be ready. They also changed the recipe for the fried rice and it's no where close to as good as it was when it was Pattaya. I won't be back.

Diner Review №29

On a whim, I decided to stop in here for some healthy food. To my surprise, this business already operates in Bentonville and now they are in Springdale. I'm glad they are...my dinner is phenomenal, the service was delightful and it wasn't outrageously priced. I will definitely be back to dine in.

Diner Review №30

Diner Review №31

Thai Basil Express BEST dining experience i've had in a long time! Service was exceptional! Food was delicious! I tried level 3 Spicy Mango Fried Rice with Shrimp & Tofu & my boyfriend had the Chicken Pad Thai. I recommend the Matcha Green tea for all Matcha lovers, it was so delicious i wanted seconds!! They definitely surpassed our expectations!! So many amazing options to choose from... We can't wait to go back for the $11.95 Bento Boxes & Happy Hour Cocktails!!

Diner Review №32

Won’t be back. They promised they would keep the Pataya sweet biscuits, but they removed them from the menu and changed it completely. So disappointed my favorite place was taken over by another company.

Diner Review №33

Amazing atmosphere! Everyone seemed so welcoming and sweet!! The food was piping hot and fresh right to our table and I couldn't stop eating!!! The portions are massive and beautiful with the plating, me and my family are definitely coming back!!

Diner Review №34

The service was fantastic, everyone was so sweet. The food was very tasty and had nice portions. There is a lot of variety and plenty vegan/ vegetarian options.

Diner Review №35

We had an amazing dinner at Thai Basil Express in Springdale. We were so excited when we heard that Thai Basil would be coming down from Bentonville (same owners).

My wife ordered the red curry (our personal favorite) with 1 spice and it was so so good. I ordered the chicken pad thai and it’s amazing too. The summer rolls are also our favorite appetizer.

The staff was wonderful and super sweet to our kids. Looking forward to coming back again!

Diner Review №36

Very berry delish

Diner Review №37

Very friendly staff and very good food red curry was amazing

Diner Review №38

We came for dinner got the red curry Thai fried rice, fried tofu, shrimp tempura, dumplings, udon noodles and pattaya beach drink. Every was very tasty and well portioned. Every plate came with soup and crispy Rangoon. Customer service was excellent.

Diner Review №39

This is the second location of Thai Basil in Bentonville. The staff is very nice and welcoming. The food is very good. The vibes are pretty nice as well. 10 of 10 would recommend!

Diner Review №40

The Pad Thai is the best around!! Very tasty, large portions, great prices! The Thai Basil fried rice is now my new favorite as well! JUST BECAME MY NEW SPOT! ✨️♥️ The complimentary cream cheese Rangoon are the icing on the cake! So good!

Diner Review №41

This place is amazing and the service /food was fantastic!😊💕

Diner Review №42

Love this place! The atmosphere is so comforting. Love the staff, they are always kind and welcoming. Plus the food is pretty great, the entrees are affordable and the portions are huge, they now serve you in a bento style tray that includes crab Rangoon's and the soup of the day free! Will definitely keep stopping by.

Diner Review №43

I’ve never had such a ethereal experience!

Diner Review №44

Diner Review №45

Get the Daniel roll it will change your life

Diner Review №46

Great food. The staff were friendly and kind. Will definitely be back.

Diner Review №47

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Diner Review №49

Amazing experience, from out of town and came in to try something new, had the green curry dish with chicken, hot cinnamon apple tea and excellent service. The staff is above professional and make sure you are well taken care of, highly reccomend

Diner Review №50

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Diner Review №52

Okay… don’t let the appearance of the place on the outside deter you. This place is excellent and I can’t wait to go back. I had the Lomain (that’s how it was spelled on the menu). We also had spring rolls, and my spouse had pad Thai. I want to try everything on the menu. Excellent service and the price is right. The portion sizes are also pretty big! One entree could probably be shared.

Diner Review №53

Diner Review №54

Panang curry was great! Crab rangoons were delicious. I wasn't a fan of the Philly roll. Love that they have a drive thru. Will definitely be back!

Diner Review №55

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Diner Review №57

Wonderful people with great food

Diner Review №58

Great Thai food and great service. One of my favorite places for Thai food.

Diner Review №59

Great service and food!

Diner Review №60

Consistently high-quality food served in a pleasant environment, and a great value as well. Highly recommended.

Diner Review №61

Takeout was meh 3/5- pad see ee and Panang curry with meat over cooked/dry. They also failed to include over 1/3 of our order. They acknowledged this, but some difficulty in getting refund. Not convenient because we needed the food and their solution was to come get it 30 mins later.

Update: 2-3 weeks later and they still have not refunded our card for the missing entree.

Update: I called again and they now told me that they cannot refund the credit card and I have to come in person. It is 30 mins away from my house so that is very inconvenient.

Diner Review №62

Food was not at all what we expected and of poor quality. The service was horrible they rushed us from the moment we sat down from asking us if we were ready to order 3 times within 5 minutes to asking us repeatedly if we were finished and ready to go. I wouldn't recommend this place to anyone.

Diner Review №63

Great local spot!!! Food is great! Service is wonderful.

Diner Review №64

Excellent food, green curry was perfect! Definitely one of my favorites ❤️

Diner Review №65

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Diner Review №67

I’ve been eating at pattaya for years and I usually love it, with this being said,
Last night was different they were training a new staff member and I saw one of the ladies( older lady, usually makes sushi) who has worked there for years yelling at the young girl they were training, I also had a friend go in with her family a couple hours later and she said that it was the same she was yelling at her, she was very impatient with her, and gritting her teeth with her, I felt so bad for the girl it made me feel so uncomfortable and I won’t be returning here after seeing her behavior, if I could give less than 1 star I would for service!!!

Diner Review №68

Food was great

Diner Review №69

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Diner Review №71

It is years since I’d eaten there. Moving back here. Tried it and again it is the best I’ve eaten anywhere. Their curry is tops.

Diner Review №72

Riko para comida rapida.

Diner Review №73

Diner Review №74

The fried rice lacks in nothing, but they’ll give you some soy sauce…, if you ask…
I gave them a sake suggestion that I eagerly await to taste effects of 🍶🍣

Diner Review №75

Diner Review №76

Have eaten here probably 100 times (over the last 15 years)

To this day I haven’t found better pad Thai in any city I’ve traveled to (their pad Thai is thick and saucy not dry and flat like other Thai places).

Every single thing I’ve eaten here has always been good. Drunken Noodles, Pad See Iew, their sushi is probably the top 2/3 in northwest Arkansas (good for land locked state). All their curries are on point with the flavor.

I could go on and on and on. Best Thai restaurant in NWA and it isn’t close.

Only points you can dock it are maybe related to service and atmosphere. As far as price and flavor? You should spend your money here if food quality is your priority.

Diner Review №77

Good food. Good prices

Diner Review №78

Wonderful food! I ordered the coconut soup, and Crab Rangoon. Both were absolutely amazing! Staff was very friendly as well!

Diner Review №79

My favorite place to go to their sushi is amazing and their pad Thai is to die for!!

Diner Review №80

The place is a bit run down, but it is clean, and the food makes up for it. I had curry and it was very satisfying.

Diner Review №81

I absolutely loved this place! The drunken noodles were some of the best I’ve ever had and the best service. Thank you so much! 10/10

Diner Review №82

Best Tom kah soup I've ever had!

Diner Review №83

We ordered the Thai Tea, Stir Fried Basil with Chicken (#33) and an order of egg rolls (4pieces) Let me just say that I’ve moved to Little Rock from Fayetteville and whenever I’m in town and think of something I can’t get in LR this is the first place that I think of. I love the food and the people are so kind. I relocated 1 year ago and this place still hits the spot.

Diner Review №84

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Diner Review №86

My favorite Thai place in Springdale! I usually get the pad Thai and it is seriously the best I’ve had.

Diner Review №87

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Diner Review №90

Great service crew I always enjoy seeing, wonderful food. One of my favorites!!

Diner Review №91

Diner Review №92

Everything was great!

Diner Review №93

Diner Review №94

I've been waiting at the window for about 15 minutes at this rate. Not a single person has came and let me know that it's gonna be a second. They have made eye contact with me and even pointed at me but still no service. I know they are busy, but I do see some workers just standing talking to another worker. I would appreciate some communication that it's gonna be a second. Not even that really busy.

Diner Review №95

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Diner Review №97

The house soup never fails, the overall service is impeccable, and the food is just amazing. Servings are perfect for lunch and the place is a great small place for friends and family to enjoy!

Diner Review №98

Absolutely amazing!!! I lived most of my life in Thailand and this was a great taste of home. Yellow curry was seasoned to perfection as well as the mango and sticky rice!!! This place will be a must have every time we visit Springdale!

Diner Review №99

Perfection. Lived in Thailand for 13 years and it took me home! ❤️🇹🇭

Diner Review №100

Pattaya is a Springdale-fave! We’ve dined here for years and never been disappointed. My personal favorite is Red Curry with Chicken. Warm, delicious veggies, and the spice is always just right. We’ve also ordered: Chicken Fried Rice and Cashew Chicken - both are great! The bubble tea with boba is another personal favorite!

Diner Review №101

Really good and tasty food

Diner Review №102

I love this place. I’ve traveled to Thailand quite a bit, and this place definitely has authentic cuisine. The service is great - everyone is super friendly and the matron is hilarious. The atmosphere is just as would be expected for a Thai restaurant in Arkansas - nothing fancy but cute and clean. There are some Thai restaurants that do certain dishes better, but Pattaya has hands down the best papaya salad and their Tom Kha is also some of the best I’ve had in the area. Their curries are great. I live nearby so I’m here a lot and I love it. I admittedly haven’t had any of their sushi, but that’s not why I come here.

Diner Review №103

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Diner Review №105

Loved the food and service

Diner Review №106

Diner Review №107

Every employee shows interest in your experience. It really shows they care about their patrons.

Diner Review №108

Can't wait to go back! It was SO good

Diner Review №109

Very good, Larb and everything else too. I will be back

Diner Review №110

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Diner Review №112

The food is amazing. Highly enjoyed meal and service was prompt and friendly. Great place to go!!!!

Diner Review №113

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Diner Review №115

I absolutely love this place. Their food is amazing and they are so nice!!

Diner Review №116

Diner Review №117

My compliments to the chef! My favorite dish is always consistently delicious. Chicken Tom Kha 😋 aromatic and complex in flavor. The broth is amazing! Seriously The Best in NWA! Thank you, Pattaya.

Diner Review №118

Diner Review №119

I’m sad my favorite place for drunken noodles they didn’t even ask level of spice so I assumed it would be ok spicy no spice at all . That’s what the dish is ! Felt rushed throughout the whole time that I ordered.

Diner Review №120

Diner Review №121

Food was good but we probably won't return.

We arrived around 820 (they close at 9) and ordered our food very quickly as we pretty much new what we wanted or food arrive by 840 but was very hot (that's not a badge that thing) we were still trying to finish our spring rolls when one of the lady's came over and started clearing our table I told her I wasn't done with the peanut sauce she then looked at me and pointed to the clock and said time to go home and continued to removed the food I was trying to eat from the table. I understand they close at 9 but I was almost done maybe had 3bites left and when she said this it was only 853, And it was literally only 901 when we got in our car, after having to box our food and pay And to me that's very rude and unprofessional to basically tell me to get out and not allow me to finish the food I'm eating and paying for.

Diner Review №122

Diner Review №123

My wife and I went there a couple days ago my very first visit I was beyond extremely impressed I think a five-star breaking in a situation is very low I would give them a 10 saw some past posts about a negative situation with a former owner by again former owner the new owner is female and she is incredible her and had a couple others that are originally from Thailand do all the cooking and their food is absolutely amazing trust me you do want to go here if you want to experience Thailand food and the portions I say more than outweigh the costs this lady is one like myself I wouldn't serve it if I would need it and you get huge portions for the money I'm telling you you need to go give it a shot you won't regret it Teresa you did a great job serving me and my wife hope to see you again soon as a matter of fact my family and I plan on coming back tonight hopefully you'll be there

Diner Review №124

Great customer service!!! So kind!! Food was delicious too!

Diner Review №125

I love this place. This is my favorite Thai of any place, and they’ve been around since I was in high school, at least (a long time)!

A Springdale staple.

I order over the phone, too, for in-person pickup all the time and the food is consistently fantastic. They may be understaffed at times, but the food is great—especially the panang curry.

Diner Review №126

Diner Review №127

Ordered Pad Thai, Drunken noodles, and crab Rangoons for my two sons through Uber eats. They were very happy with everything.

Diner Review №128

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Diner Review №130

This is one of my shops favorite places to come eat after work. We always get great, friendly service - the women are so kind. The food is worth any wait you might have, and the prices are very reasonable for the amount of food you get! Always have leftovers.

Diner Review №131

Long time local restaurant with high quality Thai food and sushi. Absolutely delicious! Service is a little slow due to little staff, but well worth the wait.

Diner Review №132

Food was great and hearty portions, not to mention the service was great everyone that works there seems to be very friendly! Me and my partner will definitely be back it’s worth the drive from Eureka Springs.

Diner Review №133

The green curry is my favorite the lady has been there forever working her butt off very sweet.

Diner Review №134

Diner Review №135

My favorite thai place! amazing and super fast service, a drive-thru, and GREAT food!

Diner Review №136

Diner Review №137

Best in Nwa they ate awsome family and service is top notch food amazing.

Diner Review №138

Hands down the best Pattaya food in NWA. A must try. The fresh spring rolls and Pad See Ew are my favorite!

Diner Review №139

Great place! Best crab Rangoon I have ever had! Service was on point also.

Diner Review №140

Great fresh food & quick friendly service. I love the Curry here.

Diner Review №141

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Diner Review №143

Fantastic place for Thai. Never had a bad meal there.

Diner Review №144

Excellent service and food. Staff is patient and kind.
Clean place. We will come back again!

Diner Review №145

Diner Review №146

I love the Green Curry with toasted tofu. Constantly good. Good service. I only wish they had Sake.

Diner Review №147

They are consistentley outstanding! Best Thai food I've had since I actually left Thailand!

Diner Review №148

I absolutely love their Drunken Noodle, chicken with 3 peppers. Best in NWA.

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Diner Review №153

I drive for a living and like to treat myself once in a while. I'm in Springdale quite often and decided to give Pattaya a try. $52.00 (I ordered specialty rolls) and worth every penny. Staff is nice and friendly. Will definitely go back.

Diner Review №154

Great selection of Thai , Japanese , and sushi .

Diner Review №155

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Diner Review №157

Very nice staff and lovely interior.

Diner Review №158

Diner Review №159

Best in springdale for sure, maybe NWA. Spring rolls are great! Try everything, especially tom-kha

Diner Review №160

Bunas sopas🤪

Diner Review №161

Unfortunately, the night my husband and I ate at this restaurant, the food was mediocre and the service was abysmal.

Diner Review №162

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Diner Review №165

I love the food there and more the sweet rice cake with mango

Diner Review №166

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Diner Review №168

This place is always so fresh and the portions are a good size. Also some of the best drunken noodles and pad Thai I've had.

Diner Review №169

Diner Review №170

Good but not great

Diner Review №171

Food.good.

Diner Review №172

Pad Thai, fried rice, massaman curry, and dumplings are all our favorite in the area!

Diner Review №173

Diner Review №174

Good Food and Service as always. Good spot for lunch.

Diner Review №175

Diner Review №176

Everyone has been very friendly to me. But, the California roll has gone up higher than I think it is worth, at this point. It was over $7 today. It is what I order most of the time. So, I guess I will get it elsewhere. At a buffet, which ain't cheap, but, I will get my moneys worth.
I wish the restaurant, and the good people there, well, always.

Diner Review №177

I get Pattaya delivered to my work about once a week. I love them! The yellow curry is fantastic.

Diner Review №178

Not what I expected from all the hype. Had better.

Diner Review №179

Diner Review №180

The wait staff is friendly. The noodle dishes which we get a lot (Drunken noodles, and Pad Thai) are very good, as are a lot of their dishes. I think the sushi could improve. Overall a good experience.

Diner Review №181

I love this place! And I love the Pad See Ew, so good. 😍 It's where I always go when I want to treat myself. There's always leftovers because they give me so much, haha. Plus, the staff is friendly! 👍

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Diner Review №185

Delicious! I have been coming here for years and the food NEVER disappoints!!! The quality and quantity is worth the money. Best Thai in NWA!

Diner Review №186

Diner Review №187

Tasty Thai and sushi spot. Order carryout, drive thru or delivery often.

Dine-in service is a bit stale (sometimes) but somehow the great food, and everyone else there, make up for it. Oh, and my kid demands grub from here almost weekly.

Sushi, pad Thai and drunken noodle are big favs

Diner Review №188

Diner Review №189

Big portions and wonderful flavors

Diner Review №190

Diner Review №191

Food poisoning! Eat here and you’ll end up in the hospital.

Diner Review №192

Worst ever. Went to celebrate a birthday and 1/2 the family left 1hr 40 min without eating!! Dont go, you will be so dissapointed!

Diner Review №193

Put chicken in my curry instead of tofu, but fixed my order with no issue. Food is very delicious and I appreciate the good customer service.

Diner Review №194

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Diner Review №196

We had a fried rice dish, sushi and spring rolls! All were delicious and the customer service was great and they were very attentive to their guest! You can absolutely tell they make their food fresh- Will definitely come back!

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Diner Review №199

Sushi made to order with good prices

Diner Review №200

The Pattaya in Rogers is better.

Details
  • 13 photos
  • 200 reviews
  • 4.4 Health Rating
  • Contact: +1 479-750-7755
  • Website: https://www.thaibasilspringdale.com/
  • Location: 1210 W Sunset Ave, Springdale, AR 72764, United States
  • Map: 36.174912, -94.14237299999999
Menu Highlights
  • Thai restaurant
  • Family restaurant
  • Sushi restaurant
Opening Hours
  • Monday: 11 AM–9 PM
  • Tuesday: 11 AM–9 PM
  • Wednesday: 11 AM–9 PM
  • Thursday: 11 AM–9 PM
  • Friday: 11 AM–9 PM
  • Saturday: 11 AM–9 PM
  • Sunday: 11 AM–8 PM
Service options
  • Delivery: Available
  • Drive-through: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Sport: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Cocktails: Available
  • Coffee: Available
  • Comfort food: Available
  • Happy-hour drinks: Available
  • Happy-hour food: Available
  • Late-night food: Available
  • Organic dishes: Available
  • Small plates: Available
  • Vegan options: Available
  • Vegetarian options: Available
  • Wine: Available
Dining options
  • Breakfast: Available
  • Brunch: Available
  • Lunch: Available
  • Dinner: Available
  • Catering: Available
  • Counter service: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Toilet: Available
Crowd
  • Family friendly: Available
Planning
  • Accepts reservations: Available
Payments
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
  • Kids' menu: Available
Parking
  • Free parking lot: Available
  • On-site parking: Available
  • Parking: Available