Awesome place to eat! Very friendly staff and consistently good food. I get the Country Noodles and my girlfriend gets the Pad See Ew with tofu triangle appetizers. We've has the same thing a few times and haven't changed our order because these items are so good! The location is small with limited seating (never had a wait, however) and there's always delivery drivers coming in and going out so it seems like a really popular place to order out from.

It's a small restaurant with only a few tables. Take out is very busy and brisk. The food is great. However, I made the mistake of ordering the "Crying Tiger." It was too spicy for me, even when "mild." My server pitied me and gave me extra napkins and several refills of water. When she saw that it was not enough, she gave me a slice of chocolate cake to cool my palate down. Now that's service!

Update. I had to come back to try their other dishes. I made sure I made less spicy choices. Had the tofu triangles that had a thin crunchy exterior and soft interior, which I crave. It was the sweet, mildly spicy sauce with minced peanuts that made the dish. I also ordered their crispy, meaty duck, which was also sweet and mildly spicy. Perfect and filling.

I only ever get their food as delivery so I can’t comment on service or atmosphere but the food is always delicious. I have started ordering from here at least once a week. I always enjoy the mango sticky rice and either the red or green curry. The iced tea is delicious but it is a little off putting how bright orange it is. I usually don’t like spring roles but the ones from here are incredible. I look forward to their food and it’s always the highlight of my week.

It’s a small cozy little spot. It’s very clean and quite. The food is delicious. The prices are reasonable. The portion sizes are good. My girlfriend loves the dish they call Lady in green. I like the chicken with spicy basil sauce and rice. If you have never eaten here. I recommend you stop by and and check this place out.

Love this place. Food is amazing. Super sweet waitress very attentive. Small spot very cozy nice and clean. I order my favorite plate (lady in green) delicious salmon.

I hate to give such a bad review but the chicken pad thai was inedible. The noodles were stuck together making it a massive brick. And the flavor was so bad that I wouldn’t have known it was supposed to be pad Thai if I hadn’t ordered it. The spring rolls are good and the ice tea is okay but not great.

We love Thai shallot! It is real food, not processed, greasy food that leaves you feeling gross afterwards. They are always consistent, which is hard to find these days. We are never disappointed! It’s our go to place for sure.

The food was absolutely delicious and very reasonably priced. The chef even brought a complimentary Valentine’s Day lava cake which was incredible! 10/10 recommend - thank you for all you do! :)

I ordered Chili Duck, Honey Lime Chicken, Pad See Ew, Pineapple Fried Rice. The food was great quality and the best way to explain their food is that it was clean and super tasty. I can see they spent time when they were putting the food together. I don't have pictures because I finished it all with my wife and friends. Next time, I'm definitely taking some pictures to show it to everyone.

Great place and amazing food, Super nice people!

We love Thai shallot! It is real food, not processed, greasy food that leaves you feeling gross afterwards. They are always consistent, which is hard to find these days. We are never disappointed! It’s our go to place for sure.

I only ever get their food as delivery so I can’t comment on service or atmosphere but the food is always delicious. I have started ordering from here at least once a week. I always enjoy the mango sticky rice and either the red or green curry. The iced tea is delicious but it is a little off putting how bright orange it is. I usually don’t like spring roles but the ones from here are incredible. I look forward to their food and it’s always the highlight of my week.

Nice quiet place

Very unpleasant experience from the sever . As we were ordering food there’s no traditional Thai food in this restaurant, and we asked for few other stuff like papaya salad and some other Thai food and the sever got mad all of a sudden and kept yapping for no reason, she started saying this food is for American people not for Thai or other cultural people that’s why they don’t keep so much traditional thai food, and
started making weird faces while talking. we felt so offended by the behavior and we just left without ordering food. We just felt like the server was discriminating us, very bad service . Never ever going there!!! And don’t recommend at all !!!

First time here on our way home from 4th of July weekend. We were craving Thai food and this was AMAZING. Great food, great service. Will definitely be back.

Diamond in the rough 🌶️💎❤️‍🔥🇹🇭🥦🍛
Every dish was on point and the staff is kind and quick.
Vegetable spring rolls were so crispy and packed with fresh flavor
Chicken crazy noodle was so filling, steamy hot, spicy and robust taste
Sticky mango dessert tasted like sweet fruit with hints of coconut paired with warm maple vanilla rice patty
I also got the mango fried rice to go because everything was so good!!

Tiny little ice cream. Never seen one so small. I got 4 sprinkles...

Awesome place to eat! Very friendly staff and consistently good food. I get the Country Noodles and my girlfriend gets the Pad See Ew with tofu triangle appetizers. We've has the same thing a few times and haven't changed our order because these items are so good! The location is small with limited seating (never had a wait, however) and there's always delivery drivers coming in and going out so it seems like a really popular place to order out from.

You have to try it here! It was SO good. Great service and amazing food. We will definitely be coming back for more!

I hate to give such a bad review but the chicken pad thai was inedible. The noodles were stuck together making it a massive brick. And the flavor was so bad that I wouldn’t have known it was supposed to be pad Thai if I hadn’t ordered it. The spring rolls are good and the ice tea is okay but not great.

Love this place: awesome Thai food, friendly service, good prices.

😋

Very good surface

The food was absolutely delicious and very reasonably priced. The chef even brought a complimentary Valentine’s Day lava cake which was incredible! 10/10 recommend - thank you for all you do! :)

Great food, lots of takeout so eating in the service was very friendly but somewhat slow. Outstanding food.

It's a hole in the wall with amazing food for a great price.

This is a favorite for my family. The food is always delicious and the staff is super friendly. We get takeout from here at least once a week. I highly recommend the basil fried rice and the crying tiger!

Had pesto stir-fry with chicken and a fried egg, first time trying actual Thai food and it was amazing! VERY spicy but the heat didn't overpower the taste, definitely coming back!

Great Country Style Pad Thai!

Been here 2 times. The country Pad Thai is out of this world. I also tried the Mango Curry which is also amazing. This place does Thai food right that's all I got to say.

Food completely exceeded our expectations! Prices were resonable and service was excellent too! Usually not a fan of spicey dishes so I went with the mango dish with chicken and it was perfect 👌 Place was small but very welcoming. We will certainly be back!!

We stopped for lunch in our way through town and it was a pleasant surprise. Great great food!!

Excellent, decently authentic food. Pleasant service. One of our go-tos when we don't feel like cooking.

Love their Pad Thai!

Always love coming here, delicious food for great prices.

Excellent work experience dinning in! Fresh food with hot crispy rolls and chicken. Good service and tasty food

Pretty good food.

Live super close to here and it’s defiantly a favorite! Staff are great and food is awesome. We get togo a couple times a week and never have to wait long. The Thai iced tea is chef’s kiss.

It's a small restaurant with only a few tables. Take out is very busy and brisk. The food is great. However, I made the mistake of ordering the "Crying Tiger." It was too spicy for me, even when "mild." My server pitied me and gave me extra napkins and several refills of water. When she saw that it was not enough, she gave me a slice of chocolate cake to cool my palate down. Now that's service!

Update. I had to come back to try their other dishes. I made sure I made less spicy choices. Had the tofu triangles that had a thin crunchy exterior and soft interior, which I crave. It was the sweet, mildly spicy sauce with minced peanuts that made the dish. I also ordered their crispy, meaty duck, which was also sweet and mildly spicy. Perfect and filling.

Worst thai food I've ever had, ordered the country shrimp pad thai. Got 3 whole shrimp in my order, super over cooked. Cheaped out on the penuts also, almost none on there. Came out like a solid brick all of the noodles were stuck together. Hardly spicey ( the county version apparently is). Flavor was decent I guess. Definitely not enough to make up for the rest of it. Did not finish my food. At least I got a pretty good container.

Love this place. Food is amazing. Super sweet waitress very attentive. Small spot very cozy nice and clean. I order my favorite plate (lady in green) delicious salmon.

It’s a small cozy little spot. It’s very clean and quite. The food is delicious. The prices are reasonable. The portion sizes are good. My girlfriend loves the dish they call Lady in green. I like the chicken with spicy basil sauce and rice. If you have never eaten here. I recommend you stop by and and check this place out.

From my experience, Thai Shallot is an excellent restaurant that truly goes above and beyond when it comes to both service and food quality. The service at Thai Shallot is fantastic - the owners and staff are friendly, welcoming, and always willing to go the extra mile to ensure a positive dining experience for their customers. Their dedication to providing great service is truly admirable, and it's clear that they care deeply about their patrons.

But it's not just the service that makes Thai Shallot stand out - the food is absolutely delicious as well! The menu is filled with a wide variety of Thai dishes, all of which are expertly prepared and bursting with flavor. Whether you're in the mood for something spicy, sweet, or savory, Thai Shallot has something to satisfy your taste buds.

In terms of ambiance, the restaurant has a cozy and welcoming feel to it that makes it the perfect spot for a relaxing meal with friends or family. The decor is tasteful and understated, allowing the food and service to truly shine.

All in all, I would highly recommend Thai Shallot to anyone in the West Springfield area looking for a delicious and memorable dining experience. The owners and staff are fantastic people, and their dedication to great service and food is truly second to none.

Food was very good. Decided to try something different and I’m glad I did. Was very clean and flavorful. Would most certainly try again. I had Mango Fried Rice and Chicken Satay

I am not sure where these reviews come from i ordered from this place Wednesday night 03/22/2023 I ordered the pad Thai noodles which was stuck together should have been a red flag ...I work at the hospital it was delivered after eating this mess I became a sick one hour later vomiting I have never ordered from this place but I have warned everyone in my department not to eat at this place I am still reeling with a stomach i vomited four 5 hours ... please do not eat at this place I had a bad case of food poising I am a nurse so I recognize it immediately.....to save yourself an hospital bill don't eat here !!!!!

Having been to Thailand myself, I can say this place was BOMB! Really great Thai food will definitely be going back!

We love Shallot!!! We just found them again!!! We thought they were lost but moved within 2 miles of our house!!! Great attitudes and always great Thai!!!

Such amazing food. Everyone is super friendly and accommodating. From the appetizers, to the soup and entrees, everything was incredibly delicious!

Excellent food, attentive service. There are a lot of Asian pretenders. This one is the real deal.

Very small, personalized service. The food is OUTSTANDING!!!!! They will adjust the heat level on spicy dishes if you ask. What a gem!

Ordered the country style pad Thai and it was so bad it was inedible. Had a strange aftertaste, possibly waaayy too much fish sauce. Super bummed and will not be back.

Honey lime chicken my favorite! Thai custard also. Great quality food reasonable pricesm

Horrible delivery from Uber Eats. A waste of money. Missing items, soup was all broth with only 2 small chunks of chicken and 4 slices of mushrooms. Pad Thai was bland and I ordered the spicy one.

Happy to have a Thai option in our area again. We typically get Country style Pad Thai with chicken and tofu, chicken coconut soup and chicken red curry. We’ve gotten both duck dishes and they are very good!

Food is really good, had it multiple times and never been disappointed. My go-to order is the Honey lime chicken, thai iced tea, and the sticky rice

The food is always enjoyable, but the spice level is never consistent.

We went there, but their AC was broken, and the dining area was too hot. We ended up skipping the place.

Mediocre at best. Ordered crazy noodles. Noodles were soggy and way over cooked, and the dish didn’t have enough seasonings and flavor. I don’t plan returning to try anything else, because I got a safe dish that’s easy to prepare and it wasn’t properly done.

Delicious! Real Thai food. Perfect, friendly service. It’s in a very non-descript mini-strip mall. But once you get inside, the atmosphere is lovely.

Ordered Masaman curry, Green curry, Pad Thai, spring rolls and Tom Kha. All of the curry and Tom Kha were extremely watered down - no the thickness of coconut milk or even close. The Pad Thai was bland and the noodles were glued together. There was no peppers in the curry. Not great overall. Wasted my money, won’t be back.

Favorite dishes are Chili Duck and Pla Rad Prik 🌶️🌶️ dine in once a week food and service are the best! 👌

The food is good but the service is horrible. The waiter doesn't look too happy with customers and very rude too. Will not being going back there ever again.

Mango fried rice is yummy

Very friendly service, and the food always impresses.

Good food and good prices! Pick up is always really quick. I miss eating at the restaurant but I’m glad we can still get take out

Great place for authentic Thai food!

While the food has always been excellent, I really appreciate that I can have a fast sit down meal. I can drive the mile there, get a lunch special and still be back to work within half an hour.

Many of my co-workers also like going there, never heard a bad word from anyone.

Good food and service.

Great place, good food, great prices, prompt and efficient service for a valentine's day dinner without reservation!!! We didn't wait and they were quick. The food is great!! I highly recommend it!!

Amazing food, great music, great service, I love the theme of the restaurant!!!

Fresh food and great service at a great price. Long time patron.

Amazing food, great service and super clean. The tofu and veggie red curry was soooo good.

Best Thai food in the area at reasonable prices.

Super spicy! Portions were small but really good

Always great

The food is pretty good, the service wasn't great. The place was nearly empty (one other party) and we had to flag down and ask server for everything (to order, more drinks, and finally the check). It made an otherwise enjoyable night out feel tedious. Might try again for takeout.

Me gusta mucho! La comida es variada ; tienes mucho de donde elegir.Unos de mis FAVORITOS...

great food!

Good food, great prices. Second time here (take out).

A hidden gem! I've been to many Thai restaurants recently and the food here still tops them all!

Nice quaint place with great food

Very good food and reasonably priced!

Exelentetes

Very good 👍 food

Not great. Thai food for Caucasians.

Just as good as Am Thai in New York that I always go to. This place has a very relaxed atmosphere and it would have 5 stars if there was a better alcoholic drinks menu I usually end up drinking Thai ice tea.

The best!

Just say no. We went and left before ordering.

Delucious

Nice luncheon specials

Great Pad Thai, amazing Curry, good lunch specials, and fast service! A must try!

Perfect spicy duck...

Excellant food. Awesome Pad Tai. Very clean, great service.

Good food

The food and service was great! The atmosphere was cozy and welcoming. The dining room is smaller but can seat a good bunch. Next time I'm in Springfield I'll be sure to look it up!

More people need to visit this place! The food was delicious. Everyone was really friendly. And prices were what I'd expect.

Great Authentic Food! Great, fast service. Very reasonable.

Food is okay, salty, and not very authentic, would reccomend coco thai(suffield) anyday.

Delicious Duck dishes!

Excellent as usual. Great food and price.

Quality thai food at a reasonable price

I got the fisherman special with extra spice and was really satisfied with it. It had good flavor but I wish it was spicier. I'll try them again.

Great mango curry.

Awesome place

Still a fav place of mine. Great thai tea and vegetarian pad thai. Good food for a good price.

Exquisito

Night price is costly and taste is avg

Really good food esp the red curry! I like coming here for lunch bc they have a really nice little lunch menu, it's a pretty baby- and little kid-friendly place and t'sually not crowded at all :)

Excellent food and service in a nice atmosphere. What else could one want?

Take out portions are very small for the price. However the food here is exceptional. Great flavor and presentation. If their takeout portions matched their dine in portions this place would be awesome!

This place is the best, most authentic Thai food you will find. The service is not the fastest in the world, so if you want speedy food after a long day at work, try another place. If you are looking for a true gourmet experience, then eat in, sit back and welcome to southern Thailand. I watched my mother(who is Thai) cry after we went here for dinner because it reminded her of her older sister who cooked for the whole family. Boom! I'm a believer.

I’m loving Shallot Thai! We ordered the pad thai, crazy noodles, coconut chicken soup and thai iced tea. I’m picky about my tea and have to say it was clearly a powder or syrup, not fresh. They are not using black tea, star anise, tamarind nor cardamom but it’s not the worst pre-made mix I’ve had. If I could make one change, I would have them home-brew their tea.

Shallot has great food, tastes authentic, fast service, polite staff, and the restaurant has tasteful decor with an asian vibe. The only thing that would improve the aesthetic is carpeting the dining room. Overall I think this place is great!

Great place, been here several times and never had a problem. I always get the pad Thai and Thai iced tea. Prices are average what you would expect.

I wanted to give this place a shot but after my partner and I were ignored for about 20mins, ample enough time to view the menu and every corner of the establishment (we weren't even asked about drinks and the place was relatively empty)? He and I decided to leave. Shame.

The food was excellent! Could not have been happier.

Me encanta y los vacum son tremendos aspiran super fuertes

Loved it !! Amazing food , clean food , nice restaurant quiet , relaxing , affordable , if u can buy a fast food meal then you can def afford this !! Try the mango fried rice , it sounds odd but is so good !

Friendly service and delicious food. We love it here!

Food is delicious!! Great atmosphere and great staff!

Excellent food and relaxing atmosphere. Awesomely delicious and inexpensive lunch specials.

Really enjoyed the Thai food. Good service, and reasonably priced.

I had the Pad Thai country style, and it was delicious. I also enjoyed the Singha beer!

Ordered takeout and it was excellent! Staff was pleasant and friendly. Everything was fresh and delicious. Staying in the area only for the week but I may order from here again.

Nice quiet place. Pad Thai Country Style and Tofu String Beans were excellent, service very good.

Great food. Absolutely delicious. Will go again and often.

My favorite Thai restaurant in the area. I always stop in for lunch or dinner whenever I'm in Central Massachusetts.

Waiting for dine-ins is longer without much competition and it's more expensive for not a lot of food. The experience was however acceptable. The best option is order in and carryout or have delivery if suitable.

So-so food

Great little place with extremely reasonable prices.

This place is GREAT! Red curry and the Shallot thai beef salad, mmm! Have to try.

Slow service and small portions

Small place but good green curry

Waitress literally demanded that I leave more for a tip.

Good food

Small portions and over priced