August 2023: I don't know if this place is under new ownership or management or what, but the consistency and quality just isn't there anymore. Every time I've gone in the last couple months, there's been a different sushi chef, many not knowing or using all the components that go into a specific dish. The quality of the fish they use has declined as well. They're even skimping on mushrooms in soup. I've given more than 6 "last" chances. I can no longer recommend this restaurant.

6 months earlier: For the best quality sushi on the island, Sushi Siam is the way to go. As you can see from the photos, lately I've been fixated on the Spicy Tuna Salad. I highly recommend you give it a try.

I've eaten here many times and have never had a bad meal. I thought the sushi and sashimi was very good. we also had other dishes that were equally as good. I will definitely continue to go here every time I visit Key Biscayne.

Overall the food was delicious & well portioned. My main criticism is that they need more staff. The waitress that took care of us was amazing but definitely overworked seeing as how she had so many tables to service.

I'll come back, hopefully at a less busy time.

The food was amazingly flavorful. I tried the lobster roll, the honey glaze teriyaki salmon and a special fried rice. Everything was amazing. I will definitely return to this area just a purchase from this restaurant.

The food was incredible and the seating is as well. However. The service is severely lacking. Our sons sushi roll came out ten minutes after everyones cooked meals and we allowed plenty of time in advance having ordered appetizers as well. Our drinks stayed empty and I had to get up and go to the waiters twice to ask for drinks while they didn't rush they acted polite. NOONE SPEAKS ENGLISH AND THIS ISN'T HISPANIC RESTAURANT, it's a Japanese and thai place. The Manager needs to get a clue and hire a better staff especially when you cant even ask for a to go container without them trying to throw away our food. Good thing gratuity was included because we wouldnt have given that good of a tip with the staffs performance here.

Also. The place has allot of windows. They are dirty smudged and foggy. The bathrooms had stains everywhere as if they hadn't been cleaned and the paper towel dispenser in the men's was empty while someone placed a few napkins on the counter....

Great place. Nice selection and everything is very good. Service ok but still nice and friendly. Overall a very good time and nice dinner.

Alarmingly shocking . We arrived 75 min before closing. The tables outside were all dirty and we were advised to sit at a dirty table. The table remained dirty and we were unattended for a considerable time. Server was lackluster and in a hurry. The appetizers came out with the entrees and shortly after the dessert was brought all at the same time. The staff asked us to pay before receiving our food as they wanted to close their registers.

The worst was that my partner was the only one ate sushi and hasn’t stopped throwing up since early this morning . The quality of the food is questionable as the service and hygiene was poor.

Worst sushi I’ve ever had. I wanted to return this because it’s really really terrible! I’ll never recommend this place! I feel sorry for them! We had to threw it all away!

Terrible service and dirty

Stay away. Expensive. Aggressive employees. Robot waiter.

Great place. Nice selection and everything is very good. Service ok but still nice and friendly. Overall a very good time and nice dinner.

horrible service experience. Food is good but service HORRIBLE

Alarmingly shocking . We arrived 75 min before closing. The tables outside were all dirty and we were advised to sit at a dirty table. The table remained dirty and we were unattended for a considerable time. Server was lackluster and in a hurry. The appetizers came out with the entrees and shortly after the dessert was brought all at the same time. The staff asked us to pay before receiving our food as they wanted to close their registers.

The worst was that my partner was the only one ate sushi and hasn’t stopped throwing up since early this morning . The quality of the food is questionable as the service and hygiene was poor.

Ordered Tom Kar Gai and the chicken was raw. Didn’t notice till I was half way through with the dish. This place has gone completely down hill.

Es lo mejor que he disfrutado en comida japonesa. Manejé por 20 millas y creo que todas las semanas iré a degustar de sus deliciosos platos

My son called placed and order for a special fried rice he specified no tomatoes or shrimp when he arrived order was not ready he had to wait that defeats the purpose to call.lady states order is ready he again specifies no tomatoes or shrimp she says yes that is your order. He takes order opens his food he sees tomatoes and shrimp he goes back and tells lady he didn't want tomatoes or shrimp her response we can't do anything because you left the establishment. 🤔I think that is what you do when you place order To go. What I dont get is what if my son is allergic to tomatoes or seafood he has to eat it and die because he left your restaurant and you don't want to admit you messed up on his food and don't want to re do it.
NOTE TOO MANAGEMENT address to your employees the importance of food allergies I don't recommend this restaurant at all. I called to speak with manager I was told she was on break to call back in 20 mins they get a 1 star because it's the lowest Google lets us put they are a big 0. Key Biscayne restaurants are over rated for the price lots of better places to eat.this one is not one of them

Excellent food, excellent service, friendly staff, and reasonably priced

Unimaginative overpriced sushi. Took forever even with the place empty. They tip themselves excessively even for a table of 2.. not impressed

The ambiance and decor were alright, the waitress was pleasant and attentive. I had a side of white rice and a salad with shrimp and artificial crab meat with a ginger dressing. The dressing was not enough and I request more.

I loved 🥰

Chicken Pad Thai was incredible! One of the best I’ve ever had.

I NEVER write reviews. BUT they have the worst delivery man on this island he should be ashamed of himself. He claims I didn’t tip last time I ordered food so when I called to order they said I was only allowed to order for pick up bc delivery man said I didn’t tip him. I’ve always tipped this man (even though I wish I didn’t have to he’s so rude every single time) I’ve been coming here and ordering for 20 years. I do not think a tip should be 18/20% for a delivery that is driven across the street this person is not waiting on me this man I guess expects that from his deliveries. On top of this he comes with a horrible attitude is not friendly and expects me to want to give him more money. I order from this place minimum once a week (on Uber eats now only since pandemic and this guy started)- I order direct from resturant from time to time- hoping they have a new delivery guy. They used to have the sweetest man that would deliver. I have a baby and I cannot go pick up all the time. This is such a shame but at this point I do not think I will ever order from here again I’m so upset.

Congrats you have just lost a loyal customer! 🎉

Service is very good, food is ok.

Very good sushi, some extra other specialties as well.

August 2023: I don't know if this place is under new ownership or management or what, but the consistency and quality just isn't there anymore. Every time I've gone in the last couple months, there's been a different sushi chef, many not knowing or using all the components that go into a specific dish. The quality of the fish they use has declined as well. They're even skimping on mushrooms in soup. I've given more than 6 "last" chances. I can no longer recommend this restaurant.

6 months earlier: For the best quality sushi on the island, Sushi Siam is the way to go. As you can see from the photos, lately I've been fixated on the Spicy Tuna Salad. I highly recommend you give it a try.

Really bad experience.service is terrible and food wasn’t worth.
Other locations are amazing. Disappointed in this one

In theory, the price according to the online menu was $65. However, when I arrived for my pickup, they suddenly charged me $77. When I tried to complain, they threatened me taking the order from my hands. To sum it up, they provided terrible service and overcharged me significantly.

My kids love the robot!! We’ve been there twice already, the food is pretty good, not the best. The waiters are excellent, attentive and helpful. Felt very welcome, big menu! We will have to come back for more!

Very pleasant and polite staff. Great atmosphere. I just stopped in for some sake but this place was a gem on my first day in the area. Highly recommended. 👌

Have eaten here dozens of times over the years but unfortunately the quality of food and service have both dive bombed in the last year or so, rendering it borderline inedible.

The last time we went I promised myself - never again. Super super slow service on a Friday night when the restaurant wasn’t even full (waited 5-10 minutes both to have someone take our order and to pay, even though we were stood at the front desk), incredibly expensive, and low quality.

Always solid. Excellent sushi and great staff.

This is the worst possible place anyone could go to now. I have ate their food before and ALOT has changed. most of the items dont have the same flavor anymore including the sushi. the manager at this place is TERRIBLE her attitude is so bad and she does not care to resolve anyone’s issue. She needs to be fired. I picked up not too long ago and the only person that was kind enough to help me was the young cashier girl in the back. This restaurant only cares about getting their money. i have tried to give them multiple chances but im done. I used to order curry all the time it was my favorite and they would give me the full container which was my moneys worth but now they only fill up half of the container!! even a little less than half this is ridiculous please save ur money.

It was good.

Really bad and really expensive unfortunately.

It's been a while since I've been to this restaurant today we decided to come and a louster roll and JB ROLL and a spray and two chumai steen 80.00 dollars that's not the case very very poor quality all not good

Overall the food was delicious & well portioned. My main criticism is that they need more staff. The waitress that took care of us was amazing but definitely overworked seeing as how she had so many tables to service.

I'll come back, hopefully at a less busy time.

we had to call the restaurant to get someone to come to our table for the menu , And when they went to give us are menu they threw it down on table , then we wait for so long ,and they were looking at us like we where weirdly , so we left. Do not recommend at all.

Definitely do not recommend. Waited an outrageously long time for someone to come to our table. Went inside and nobody came to attend to us. After going outside we waited for almost 20 minutes and the waitress goes outside without the menus. She reluctantly tossed us the menus afterwards. After waiting even more we decided to get up and leave. Another couple followed, it seems they were equally as bothered by their lack of service.

Horrible, long long long wait for food. Service is terrible ladies are rude. I wont ever go back

The price didn't match the amount of fish the roll had, it was almost 80% rice😳, I even asked for beans to complete my meal, It felt like a latin place😒

Inside is elegant... the sushi is good... we ordered the dragon and Siam roll. Being from California we are used to crab salad/mix not crab sticks in the sushi rolls... but they were able to make a crab mix for us. The orange sauce is ok... nothing special.

I've eaten here many times and have never had a bad meal. I thought the sushi and sashimi was very good. we also had other dishes that were equally as good. I will definitely continue to go here every time I visit Key Biscayne.

Appalling service! I ordered online as they did not pick up
They said they did not receive it even though I showed them the charge from sushi Siam in my credit card and the confirmation. The lady who does not understand or speak English said she was the manager and “too bad”
Never again with so many good restaurants in the key!

very creative that they serve both japanese and thai cuisine, i like

Excelente

Great customer service, even had extra food. The price is worth it for the food. The fried rice was delicious.

Always a pleasant experience and excellent thai food.

Sushi ... that is it.!!!

Delicious food very well prepared and presented. Extensive menu. A little pricey, but most places in Key Biscayne are.

Awful place, not recommended.
Please go to sake room, a little up the road as it is far better

Over a 30min wait for a pickup. No compensation and no explanation . Simply unacceptable.

After the wait I call out the staff on the extended unacceptable wait and there reaction is an aggressive un called for response.

Will not come back

Omg.. the salmon roll was amazing.

Always great food with huge selection of both Japanese and Thai dishes…

I have been coming here for 10 years but I've had it, this place keeps getting worse and worse. Ordered pickup, they gave me the wrong order so I called to rectify. They told me I ordered the wrong food... I'm done with this place.

Worst sushi I’ve ever had. I wanted to return this because it’s really really terrible! I’ll never recommend this place! I feel sorry for them! We had to threw it all away!

They don't even try to provide a decent service. And they don't seem to understand the word gluten

Just left… waitress never brought my water and never came back to get my order….

Best sushi place ever, for real never had a sushi like this before

I highly don't recommend this place the people where so rude, looks like they don't know the word "hospitable", we were still looking for the menu and the server seems like in a hurry, like we just sit 5 minutes on the table and she was asking for our food already. And when we tell what we want she just say, "that's it, that's it, enough, enough" its our first time so we want to try a lot of food there, she don't have a right to tell us that that's enough food, because if we can't finish it we can take it home. So we just walked out from their restaurant and promised not to go again. NEVER AGAIN.

Great food but took us almost 45 minutes to get our food. Definitely don't go for lunch. Not a fan of the forced tip for 2 people either.

They accept more tiping when that’s not right and they ripped my mom off saying that they can’t deliver unless you have them a good tip when my moms been such a good customer to them don’t go here.

I had to throw it away I think they were poisoning me the sushi Dragon roll tasted like arsenic / soap
The rice was ok

Love this place ❤️

Be very clear when ordering over the phone. Much of what we ordered was missing - and - some other items were not prepared as ordered.

WORST PLACE IN KEY BISCAYNE, THE PEOPLE THAT WORK THERE IS RUDE, THEY TRIED TO CHARGE ME $2 FOR A SMALL CONTAINER OF MAYO SAUCE LIKE??? STEAL SOMEWHERE ELSE

We ordered a tofu curry and tofu ginger vegetable for lunch today, and all dishes were terrible. This restaurant only used the can vegetables and the food tasted old. The dishes lacked fresh ingredients and overpriced. We will not go back to this restaurant ever again.

Always good food, lov it

A male Employee very rude, very disrespectful, talked to the manager and did nothing about it.
Check you bill before you pay, that placed a 20% tip within the bill without even asking!Homotenashi is the art of hospitality one thing the employees do not know!

Awful service, waited 50 min for a sushi roll, roll was breaking a part when arrived, waiters didn't offer any option to refill drinks, water came without ice, terrible experience.

After we were waiting 40 minutes for the waiter, they told us the kitchen is already closed. We were completely forgotten to be served.

Manager lady is delusional!! Very rude

Great food and service. However, three stars for the takeout and environmental impact. Too much plastic and unnecessary styrofoam. So much of this could be paper. Would love to see improvements for our earth. Thank you.

great food and great service:)

I go every week.
Excellent japanese food.

Always consistently good. For the price and amount of food you get, this place is the best. By far this is my favorite place in bricked. Has outdoor seating and the staff is always friendly .

Very bad experience, I orden food to pick up, and I was at home I realized that the order was incomplete, I called the restaurante, and they didn't continuos said that the order was complete, but it wasn't
I never come back

Honoring the name #pabloatchugarry

Delicious lunch special! I’ll take some photos when I come back again for lunch.

Excellent ambiance and great food.

Food was super slow, waited 20-25 min for sushi, chicken teriyaki was bland and overpriced, service was really slow

Delicious!

Shrimp fried rice rocks. We keep coming back for more.

Horrible sushi. I suggest you don’t waste a single penny in this restaurant. They treat kids as if they meant nothing and are also extremely sexist. Please go and waste your valuable money somewhere better.

DISGUSTING FOOD!!! WORST JAPANESE RESTAURANT IVE EVER BEEN TO! Denied us service because my friend was wearing a tube top, so misogynistic and sexist. Absolutely disgusted by their behavior.

they did not let us eat there because my friend was wearing a tube top. disgusting. patriarchal. sexist. .

Amazing food. Salmon Shashimi was really really good. They were very hospitable and very nice. Definitely recommend

"Our dining companions ordered duck, steak, and salmon."

Excelente atención, excelente comida, los recomiendo ampliamente.

After making wake for an hour with my uber eats order they cancel it without even contact me. I Will never order from this place,

Chicken teriyaki’s? Really ?

Pidiéndonos que ayudemos a los restaurantes locales en pleno COVID19 y aquí cocinan y dan la comida de pickup sin máscaras ni guantes. Que no harán cuando no les vemos.
Además trato a cliente malo.
No volveré ni ahora ni nunca.

This restaurant is beyond pathetic. I have only had bad experiences with them. During this pandemic time I think it’s important to support local businesses which I attempted to do with this restaurant. They advertise on Uber eats buy one get one free. I ordered my meal and only received 1. After calling the restaurant the individual on the phone was outright rude and did not want to hear a think I had to say. He slammed down the phone on me. I landed up walking to the shop to actually speak to him in person and I received the same rude and attacking service. Eventually I had to call the cops to go into the shop and confront the rudeness of this staff. They do not deserve to be supported in these trying times or ever again. Think twice before going there.

Awesome place, great service and perfect portion sizes. Eduardo is the best server!! Knew just when to come to the table, but didn’t hover. The menu is like a book, so bring your appetite. Even my picky offspring was pleased with the selections (no small compliment!) FIVE STARS!

Great lunch specials and quick service.

Good food. Reasonable prices for NY. Nice atmosphere. Convenient location.

Food was good but service is hit or miss

Good service. Food was so so

Os pratos são bem servidos e muito saborosos! Há ambiente interno e externo muito agradáveis!

amazing Thai food very clean white table cloth and napkins
Pics of Papaya salad and Thai basil curry excellent

The fried rice are to die for!!! ❤❤

Not great, lots of options

Great food with very good quality and flavor

Went there last night with my wife, now we’re both sick. We had 3 varieties of the tempura sushi, which is very expensive for the quality (one of the rolls came with potato chips on top). Do not recommend.

Worst place to ever eat . Nasty

Awful experience, the fire alarm was knockin up for 15 minutes, ended up with headache.

Great place, I have no been here twice and have tried many appetizers as well as a few entrees and I've not been disappointed.

Muy buena comida japonesa y Thai el lugar algo aburrido pero bien atendido

It's ok.

kind of more just convenient for being on Brickell Ave.

מגוון גדול של מנות תאילנדיות ויפניות

The Pad Thai here is amazing!

Food was good, a little pricey, but is was Brickell. Service was so/so. They automatically include 15% tip, 18% for 6 or more.

Inside smells bad. Food not fresh.

Fresh sushi

Amazing food

El curry buenísimo!

The service is quick, the decoration of the place is tasteful and the sushi delicious. The gyoza were absolutely delicious. you get good value for money here. Staff could be a bit more friendly and welcoming. They have tables outside as well.

A fav location for quality japanese food. Food was so delicious. It has a cool interior.

Pains me to give a 3 star review because the food is excellent, however their dishes and cups are all dirty. Returned a beer because there was food stuck to the inside of the glass, got another one and it was the same way. Fingerprints all over the plates. A real shame because the rainbow roll was one of the best I've ever had. But if their dishes are this dirty their kitchen must be worse. Sadly probably won't be back

Food was extremely slow. We were forgotten after almost every time our server came by. They were completely focused on the large parties and the to go orders. That said, our server had us and one other table next to us and she was nowhere to be seen the majority of the night. After my entire was brought out, the server asked my fiance if she still wanted her main course as she hadn't put the order in. It was extremely disappointing because I've been cooking here on my visits to Key Biscayne for years. Restaurant has been removed from my list. At least to dine in.

I enjoyed the food

En mi opinión el sushi es caro y de mala calidad. No nos gusto. No tenían sabor.

Sushi was good! Friendly service! They even used a little wedge in between two chopsticks with an elastic band to create easy to use chopsticks for my 4 year old daughter!

I love to the food in this place, everything is delicious.

Excellent!

Never going back again. I have been sick since Saturday night when I had dinner there.

Amazing chicken pad Thai...

This place has somewhat good food, but I have to be honest, they won't be there for much longer! I'm sorry to say, but they barely get any business and as soon as someone walks in, they want you to spend as much money as possible. They also stare at you until you finish eating. I feel bad for the place because they have nice employees but the food should improve and be more polite towards customers.

On Key Biscayne so you will pay but very good food and drink.

The food is absolutely ok but the service is a mess. Several times I have ordered and when you get home one or two items are missing. This happened last night. I called them which took 10mim to get an answer and then then said they would send it but it never arrived and no call. They seem to not care much. Update: Wheb I came back they said they didn't have of record of this incident and couldn't do anything. I will not go back.

Bien, pero nada especial

The food was incredible and the seating is as well. However. The service is severely lacking. Our sons sushi roll came out ten minutes after everyones cooked meals and we allowed plenty of time in advance having ordered appetizers as well. Our drinks stayed empty and I had to get up and go to the waiters twice to ask for drinks while they didn't rush they acted polite. NOONE SPEAKS ENGLISH AND THIS ISN'T HISPANIC RESTAURANT, it's a Japanese and thai place. The Manager needs to get a clue and hire a better staff especially when you cant even ask for a to go container without them trying to throw away our food. Good thing gratuity was included because we wouldnt have given that good of a tip with the staffs performance here.

Also. The place has allot of windows. They are dirty smudged and foggy. The bathrooms had stains everywhere as if they hadn't been cleaned and the paper towel dispenser in the men's was empty while someone placed a few napkins on the counter....

Food and drinks never dissapoint. Thanks to all who make that happen.

From outside the place does not exactly call you attention, the restaurant is a bit outdated but that is all the bad part. The positive things, and the ones that matter the most are food and service and they nailed it, loved the food, the prices were just right, the service was cordial, a great place...we will definitely go back, with a pullover they had the air conditioner to high 🐧🐧

A lot of choices to choose from. So HAPPY!

Alright

Очень не вкусно. Дешёвые ингридиенты, плохо приготовленные. Основные блюда очень дорогие.

All dishes have a side of punch-in-the-nose. The service was terrible but the food was very good. Order take-out.

This place is always busy. They have a very wide ranging menu of both Japanese and Thai food. The service is good and the food is very flavorful. They also have a selection of Japanese and Thai beers as well as sake, and if you don't like any of those there is a liquor store next door.

Every time we are nearby we stop here for dinner and we are never disappointed. We always leave looking forward to the next time.

Nice place - good food and good service.

Comida muito boa, mas achei meio caro

Good lunch specials. The sushi is great for the price

A classic, always great