Basil Thai Kitchen

11500 Midlothian Tpke, Richmond, VA 23235, United States

Basil Thai Kitchen
About Us
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Customer Reviews
Diner Review №1

the bang bang chicken tasted like it was several days old, I couldn’t even finish it but threw out after a few bites. the egg roll was ok, but also tasted old and definitely not fresh. I recommend avoiding this place at all cost.

Diner Review №2

Awesome food

Diner Review №3

Food here ranges from somewhat edible to unappetizing. There is hardly anything Thai or Thai Basil about the food here. The selections are essentially copy-pasted straight out of a Hong Kong King Buffet. I wonder why they don't simply name themselves something more generically Asian.

The only thing I could really stomach eating here was the Thai Spicy Chicken with the Jalapeños removed. There was nothing southeast Asian about the flavors. They also served Lo Mein and Fried Rice which tasted like Chinese takeout fare but below average even for Chinese takeout. Definitely not coming back.

Diner Review №4

First time in the area. Place was amazing! Great food, friendly staff!!

Diner Review №5

i need that spicy thai chicken recipe!

Diner Review №6

The food was great! The young lady running the shift was very professional and friendly. When I got there she was already helping a customer so I was going to wait my turn. She did take a moment to greet me. While the other customer was looking for his card to pay, she offered me a free sample of one of the entrees. Once the other customer was done, she asked me about my order, I explained that this was my first time at Basil Thai Kitchen, so I wasn't familiar with all the options available. She was patient and described each option to me while making a few recommendations. I went with green beans, chili chicken, spicy chicken, and jalapeño shrimp.

The atmosphere was pretty noisy, but I can't really hold that against Basil Thai Kitchen as they are located in Chesterfield Towne Center's food court. If you find yourself taking a walk at the mall or just window shopping, I highly recommend Basil Thai Kitchen.

Diner Review №7

Food was excellent and service was perfect. Very friendly staff. This location is at Chesterfield Towne Center.

Diner Review №8

The most delicious ramen EVER been going to the mall specifically for this place for 3 years now, so good

Diner Review №9

The food was amazing delicious!!they also warm and friendly. You gotta try they Thai chilly chicken make u smile,Black pepper chicken so soft,MANGO chicken ,spicy chicken ...all i like.They have many varieties of side dish too. You gotta
try!!

Diner Review №10

The chicken was good and servers were friendly.

Diner Review №11

Very good food pleasant people with beautiful smile on their face 😍 😊 ❤️

Diner Review №12

I really love the food here! Every time I come here with my fiancée, they always give us samples. When I went to the Chesterfield Towne Center last night, I decided to order their food since they always give us delicious samples. I'm really glad I finally ordered their food! It was extremely delicious! I regret not ordering from them any sooner. In fact, the people who work here are extremely friendly. After eating, I thanked them for the food and told them that when I come back to this mall that I'll eat more food from them. That put a smile on the woman's face when I said that. Anyway, I would definitely recommend this place to anyone!

Diner Review №13

Los Boba teas son deliciosos en este lugar y la comida también pero cuando está recién hecha.😌

Diner Review №14

The coconut milk tea with black tapioca pearls is sooooo good! Very refreshing flavor and nondairy!

Diner Review №15

Love it!

Diner Review №16

Diner Review №17

Spicy

Diner Review №18

My daughter loves the dish she gets from here, and customer service is ALWAYS good 👍🏾

Diner Review №19

Good portion size, tasty food and inexpensive, the chili chicken is quite good.

Diner Review №20

Cheap. Good food. Nice lady. What more do ya want?

Diner Review №21

Food good!

Diner Review №22

Vegan soup was very good

Diner Review №23

Diner Review №24

Very disappointed with the food. Very cheap but way far from Thai food style. It is more Chinese than Thai. I will never order there food again.

Diner Review №25

VERY tasty food, and the whole tray was $7.59, great value. Free samples.

Diner Review №26

Food was great and delicious. This is a go to restaurant if you’re ever at Chesterfield Towne Center

Diner Review №27

The noodles were cold and nasty! The meat smelled sour like it was days old! The health department should pay this place a visit! Save your money and don't order food from this place!

Diner Review №28

Fresh and great tasting. Love the hot sauce in the small cups.

Diner Review №29

Diner Review №30

So good!!! I’ve been going to the other places in the mall for years and finally decided to give this one a try. Beyond impressed, will definitely be back.

Diner Review №31

I eat here all the time and the food is always fresh, hot, and delicious! The family that runs this place seems very dedicated. Highly recommend

Diner Review №32

This place is absolutely wonderful -I am a repeat customer - they are friendly every time we come no matter what food item you get you will not be disappointed ! Thank you guys 🤍

Details
  • 7 photos
  • 32 reviews
  • 4.5 Health Rating
  • Location: 11500 Midlothian Tpke, Richmond, VA 23235, United States
  • Map: 37.5083882, -77.60930789999999
Menu Highlights
  • Thai restaurant
Opening Hours
  • Monday: 11 AM–7 PM
  • Tuesday: 11 AM–7 PM
  • Wednesday: 11 AM–7 PM
  • Thursday: 11 AM–7 PM
  • Friday: 11 AM–8 PM
  • Saturday: 11 AM–8 PM
  • Sunday: 12–6 PM
Service options
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegan options: Available
  • Vegetarian options: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
Amenities
  • Toilet: Available
Atmosphere
  • Casual: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available