The food was delish! And the spice ratings are no joke! We tried frog legs for the first time and they were great! They really do taste like chicken haha
The lad bar was fantastic too!

I loved how spicy it was. Level 8 is accurate at Kannika’s Thai Kitchen. Their cashew shrimp stir fry with white rice is so flavorful and fresh every time.

We ordered the shrimp appetizer. It was crunchy, peppery and delicious. The main course - not so much. We ordered Pad Thai one with chicken and one with tofu. The noodles were unevenly cooked. The chicken tasted bland and like it had not been marinated and seemed boiled.The overall dish was extremely bland. We had hoped the tofu would be better, but it was tasteless. The peanuts were stale. This was our first and last time going here.

This is a good restaurant but you’ll need to watch for metal shavings from cleaning brushes in your food like I experienced. Something felt odd after a couple of bites and I finally coughed up a metal shaving as shown here. I asked for the owner to come out from the kitchen to discuss it but she never came out as she was too busy. I then discussed with a server and he said it’s been known to happen that people find them in a meal as they scrub the dishes just before cooking with them. Apparently they don’t rinse after scrubbing them. Just a heads up, bring a small magnet to check your food before you enjoy it. Of course, your mileage may vary.

The food is incredibly fresh tasting. The produce was all cooked to perfection. The spice levels were exactly as asked for. Every staff member was extremely kind and helpful. I was never in want and I also didn't feel like someone was constantly in my space. Kannika's is now a staple for us. It's authentic Thai from a local family. The prices are reasonable too.

The best Thai food I’ve had in a long time! We drove an hour and a half from Asheville to try Kannikas and it was well worth it. The whole fried red snapper with basil sauce was delicious and so filling! Level 4 spice was perfect for us: a flavorful kick but not overly hot. Shrimp Pad Thai was also great. Family run authentic place that cooks the food fresh.

Our Food was absolutely delicious! It was really busy when we went on a Saturday we got sat down and didn’t get a waiter for a good 10 min and then our food took about an hour to come out. That’s the only part that kinda took from the experience but the food made up for it honestly the staff was very nice.

I’ve been here twice now and have loved the food and service each time. Parking has never been an issue and the prices are fair. I highly recommend the green curry with fried tofu. Be careful about ordering mild, sugar will be added. Try kicking it up a bit to reduce the sweetness!

got the absolute worst case of food poisoning here.

I loved how spicy it was. Level 8 is accurate at Kannika’s Thai Kitchen. Their cashew shrimp stir fry with white rice is so flavorful and fresh every time.

The best Thai food I’ve had in a long time! We drove an hour and a half from Asheville to try Kannikas and it was well worth it. The whole fried red snapper with basil sauce was delicious and so filling! Level 4 spice was perfect for us: a flavorful kick but not overly hot. Shrimp Pad Thai was also great. Family run authentic place that cooks the food fresh.

We ordered the shrimp appetizer. It was crunchy, peppery and delicious. The main course - not so much. We ordered Pad Thai one with chicken and one with tofu. The noodles were unevenly cooked. The chicken tasted bland and like it had not been marinated and seemed boiled.The overall dish was extremely bland. We had hoped the tofu would be better, but it was tasteless. The peanuts were stale. This was our first and last time going here.

The best Thai food in town! Quite possibly the best Thai food I've ever had. This place is always packed for dinner, so it's definitely worth calling ahead for a reservation.

Their pineapple chicken fried rice and pad thai is the best !

Good food, large portions and very friendly and courteous service.

Food was excellent, gave us flashbacks to traveling and dining in Thailand. Thom Yum soup was delicious as were the appetizers. Service was prompt and attentive.

The food was delicious. The menu has some gluten-free and vegan options. Our server was very helpful when we were making our selections.

Kannika's is my go to for consistent and good Thai food. They're wonderful at accommodating allergies and spice preferences. My husband favors their Chicken Pad Thai while I end up ordering something different each visit. Their Thai Tea is always a good addition to my meal.

We used to have a good experience going to this restaurant but it has changed over the years. Today we walked in and every table was full. The problem with that was the hostess greeted us at the door and said they were full and walked right back off. We stood there for a few more minutes waiting too see if anyone else would engage us but nobody said nothing. We walked out to the car for a few minutes and seen a big crowd leave so decided to try again. After standing at the entrance nobody even acknowledged that we were there so we just left. The food here is amazing but the staff is rude and is not like it used to be. I hate to write this place off because the food is great but we will not put up with being treated so poorly.

The food was delish! And the spice ratings are no joke! We tried frog legs for the first time and they were great! They really do taste like chicken haha
The lad bar was fantastic too!

Hot noodle soup perfect on cold! day. Hubby’s yellow curry was excellent too, heat level 6

Food was fine, but spicier than expected, even tho was asked to make it 0 or minus 1 spice level

I don’t think it gets any better than this place. Service was excellent, atmosphere was perfect, and the food… it was jaw dropping. If you’re considering giving Kannika’s a shot, you wont regret it!

I’ve been here twice now and have loved the food and service each time. Parking has never been an issue and the prices are fair. I highly recommend the green curry with fried tofu. Be careful about ordering mild, sugar will be added. Try kicking it up a bit to reduce the sweetness!

The food is incredibly fresh tasting. The produce was all cooked to perfection. The spice levels were exactly as asked for. Every staff member was extremely kind and helpful. I was never in want and I also didn't feel like someone was constantly in my space. Kannika's is now a staple for us. It's authentic Thai from a local family. The prices are reasonable too.

Everything is OK. They forgot one of our dish. My son has to ask for his dish twice before the water brings it out. I think you need to ask for your food if you think it takes too long already.

This is a good restaurant but you’ll need to watch for metal shavings from cleaning brushes in your food like I experienced. Something felt odd after a couple of bites and I finally coughed up a metal shaving as shown here. I asked for the owner to come out from the kitchen to discuss it but she never came out as she was too busy. I then discussed with a server and he said it’s been known to happen that people find them in a meal as they scrub the dishes just before cooking with them. Apparently they don’t rinse after scrubbing them. Just a heads up, bring a small magnet to check your food before you enjoy it. Of course, your mileage may vary.

This little restaurant has amazing food and the service is great! We ate here and got take out multiple times during our trip!

Very authentic Thai restaurant vegetarian friendly. The server is very knowledgeable to guide for Veggie cautious person like me to avoid food with fish sauce. That makes me happy and gives confidence to go again

Chicken was not edible. It was tough, stringy, and rubbery. Awful.

Awesome menu! Delicious food & excellent service!

Basil roles were fantastic!!!

Always a good experience. This is my favorite Thai restaurant in Greenville!

Amazing traditional Thai food. The pad Thai here is the best of anywhere in Greenville, and the spice levels go from 0 to 40! The Thai dumplings are also recommended. No alcohol on the menu but you can bring your own wine. Parking is usually not an issue. For anymore than 4 people I recommend a reservation cause they do fill up quickly :)

Waited an hour for my food. It was cold and wasn’t even good. I got the sweet and sour pork. Worst sweet and sour I’ve ever had.

Great experience in both atmosphere and food. Glad your near but woyld be worth a trip.

Sweet and Sour Chicken was excellent. This is our 4th time here and they are consistently great w service and the food!!

Excellent

Must do!

Beautiful, fresh, well-made food served by a pleasant and knowledgeable wait staff.

Most menu items are on a 1-10 spiciness scale so that one can choose to experience a traditionally "hot" dish with less spiciness. I'm sure a purist would condemn the kitchen for their willingness to trade tradition for accessibility, but I don't! I used a "5" on their scale and enjoyed both my dinner and being able to fall asleep a couple hours later!

My companion had a tofu pad Thai (4 on the heat scale) and I had the massaman curry with chicken. Both came hot, pleasantly quickly and generously portioned. I also had a great Thai tea that might be the best I've ever had!

A great experience for both those just getting to know Thai and those who enjoy it regularly! Well done, all!

Fire

Visiting from New Mexico. Great Thai food, reasonably priced and excellent service. We intend to go back a second time before leaving Greenville.

Best Thai in Greenville.

I have been a loyal patron to Kanika Thai kitchen for the past 12 years, but tonight was the final visit . The quality of their food has become inconsistent. Sometimes it’s the best, tonight it was tasteless there had to be missing ingredients in the food and not one time. Did the servers ask. How was your food? Is everything OK? Nothing. For the past 12 years, I have always asked for my chicken to be chopped in my meals tonight my bill had two charges for chopped chicken one dollar in the soup and chopped chicken one dollar in my meal when the bill arrived. I politely asked what the one dollar charge was for , appalled to learn that they are now charging one dollar to chop a piece of chicken up to put in your meal. It’s already pre-cooked chicken in pieces. The waiter didn’t even bother to come to our table to speak with us privately he addressed us while dealing with another patron, which then invited a random patron to think they could comment on our bill or our situation which was highly inappropriate and it led to uncomfortable situation in the restaurant for everyone and it was completely avoidable. The issue is not me being cheap, the issue is to have the audacity to charge a dollar to chop a piece of chicken . I was already having an issue with them tacking on a three dollar plus charge for a takeout order. This is my final straw. The inconsistency is not worth the gamble for higher than normal prices for Thai food.

Best Thai food. Hefty plate size, pad Thai is excellent, pineapple rice fantastic, Thai tea fabulous, and dumplings superb! 5 stars definitely

The food was okay, definitely not authentic Thai flavors

Our Food was absolutely delicious! It was really busy when we went on a Saturday we got sat down and didn’t get a waiter for a good 10 min and then our food took about an hour to come out. That’s the only part that kinda took from the experience but the food made up for it honestly the staff was very nice.

The service was so nice, the food was incredible with good portions, and the restaurant itself was clean and cozy! I definitely recommend this place!

Solid Thai food. Only been for lunch but so good. With a visit.

Great food

Amazing food and service!!!

This is hands down the BEST Thai food in the state. Always accomadating and always on point.

This place is the truth! Best Thai food I've had anywhere in South Carolina. The service is great and the food is consistently amazing. I recommend the papaya salad, any of the curries, the pad thai, and the basil stir fry. Unbelievable!

Always a great place to grab Thai.

Food quality and ingredients they use are definitely not per standards and looks like cutting corners.
Sorry I was not at all impressed and couldn't not take any pictures.
This place is no where close to Greenville food scene.
Not going back sorry.

My wife and I love Thai Food. There are several places around the greater Greenville Area that are very good. But this place is hands down the best we have had so far. Wait staff were amazing and attentive. Spice levels are accurate and the food is amazing. Great flavors. Crab Rangoon was amazing and made with real crab. We will be back for sure!!

As a vegan, this place is my new thai vegan spot in GVL. I ordered the red curry with rice and a side of noodles. The portions are HUGE, the taste is authentic and the service was excellent! I’m getting a 10 for spice level next time, I got an 8 this time and it wasn’t that spicy to me!

Delicious Thai cuisine!! We will definitely want to go back soon!!

Great Thai food! Been coming here since they opened and never disappointed!

We were recommended this place. Winner!!!! Everything was delicious. Fried red snapper was incredible. The pad thai was quite good. Awesome mango sticky rice. I highly recommend this place

Amazing! I came to try their Thai Hot level spice and OMG it was very spicy!!! I loved every bite!!! They have two levels above Thai hot which are Dragons Breath and Dragons Breath x20. I heard from the waitress that a lot of people add more spice to the spiciest option! The flavors combine so well and they’re delicious. My friend got a Dragons Breath level noodle soup, my fiancé got the red curry with dragons breath level spice, and I got the green curry with Thai hot level spice. Our waiter and waitress were so accommodating and checked in on us several times. They made sure to keep our water cups filled lol! We had a great time here

Food was fair but not great.

One of the best Thai restaurants in the states. Seriously.

Oh, and remember they have BYOB! A nice Chardonnay goes great with the Pad Nam Prick Pao...

Food is soooooooo fresh. Food was excellent.
Service great and adorable prices

Must try

Not sure what happened to this place :( the last time I went, the food was so gross, dry and the server was so rude! Hoping they switch it up so they don’t end up closing down. The servers response was for us to just leave!! After waiting 2 hours for our food. Definitely disappointing.

First time visit to Kannika's Thai Kitchen. I went with friends who had suggested it. I had their green curry with chicken with a 5 spice level. It was excellent. Savory and just the right amount of heat. Service was quick and efficient. A return visit is in my future. Thanks.

I love Kannika’s - often go for lunch and get fried tofu with garlic or veggie stir-fry - it’s amazing. Last night we got take out. Pad Ke Moa was great (beef sliced a bit thick) as well as pad thai w tofu extra hot. My partner, who is Thai, ordered one of his favorites, Pad Woon Sen w beef, and was very disappointed that it tasted strangely “soapy”. We all agreed. We coulda’t send it back since it was take out, so I am writing this review as I know the chef will want to know.

Also remember to bring your own beer/sake/wine! Thanks Kannika’s.

I love Thai food and have been to multiple places in and around Greenville and this one has got to be my favorite!!! The food was delicious and was out quickly, the ambience of the restaurant was so comfy and welcoming, also the service was perfect! The lady who sat us at our table was warm and friendly and our waiter (who I think is named Josh) was GREAT! He continuously checked on my group to make sure everything was perfect and made to order. His personality was bubbly and friendly which made the experience even better. I will definitely be coming back. Thanks guys!!

This is our favorite Thai place in Greenville right now. Very reasonable prices and absolutely amazing Thai food. The Panang Curry and Massaman Curry are great! Also the Basil Pork is really good too.

Fantastic Pad Thai. Great heat/spice system that was accurate for us.

Favorite Tom Kha

My favorite Thai place in town! I’ve had a few of their meals but the vegetarian red curry is my favorite! The tofu and veggies are so good together! They do offer a 1-10 spice level normally, but they have a sort of “secret” spice level that goes higher if you, like me, express that the 10 is not hot enough, so ask if you like your food hot! Everyone is always nice and they give lots of food so I always have extra to take home. It’s always delicious and I highly recommend!

enjoyed the spice of thai

Delicious and plentiful. Lively Thai place. BYOB is such a nice option. Definitely will go back.

Odd hours, food is Good!

The service and quality of food has decreased over the last 3 visits

Great little place! Best Tom Yum in town!

This is a family favorite for us for some time and I should have reviewed long ago. Tonight we got take out but we also dine in sometimes. The first thing you notice walking in is that the restaurant is just extremely clean and pleasant. A lot of places in Greenville have really gone downhill so it’s nice to see a place that is kept so well and is very inviting to walk into! The food is always incredibly fresh and delicious. Curries, stir fries, spring rolls, soup. And the portions are very generous. We always enjoy leftovers the next day. Can’t say enough about Kannika’s. I think it’s the best restaurant in Greenville.

This Place has a great vibe and atmosphere. Very authentic vibe ✨️ 👌 I ordered the Siam fried rice with added chicken. 😋

I like their Basil Rolls and Shrimp Pad Thai. Got level 5 for spiciness!😋

Really good authentic Thai food. We felt like we’re in Thailand, had some really good curry, papaya salad and pad Thai.

Amazing, definitely worth a try! I had the red curry with chicken. However let me tell you the spring rolls, they are epic! Fresh! Delicious! Crispy And worth every penny!

Best Thai around!

My partner and I had the most uncomfortable experience at this dining establishment. The manager Josh was our sever Sunday around noon. We ordered Duck Wings and Crab Rangoon and instead were brought Dumplings and the Crab Rangoon. When I pointed this out to Josh, he said he could bring me Duck Wings as well. I told him I wanted the Wings instead and not in addition. He informed me that would have to charge me 50% of the dumplings. I told him that I understood how the confusion could be made but that I would not be paying for something I did not want or order. He then was passive aggressive with us and told us that he had repeated the order and that we need to listen better.

I’m not sure what business plans to be successful when their management is telling paying customers to listen better when their order is being taken. My partner asked Josh if he was the owner and he replied that Yes he was the manager. She then informed Josh that he was making us extremely uncomfortable, that he made himself and the business look bad and that we would not be back. He proceeded to then bring us our bill, definitely we understood we were dismissed. I would not allow anyone to speak to me or treat me this way and even less so when I’m paying for an experience. I could not recommend not supporting this business more.

I waited more than one hour after I was seated. Service to slow and definitely they need more workers. Food is OK but I wouldn’t go back.

The most authentic Thai food, experience and atmosphere in the Upstate. Kind, efficient staff, great food, beautifully decorated. We’ve been to Thailand, and it feels like being back there every time we come in. We dine in or take out, same delicious, hot food, same portions. While they do not serve alcohol, they do welcome all to bring their own drinks, and do not charge a corkage or other fee for bringing out wine glasses or mixed drink glasses. Very hospitable and welcoming. Our favorites are green curry with steamed tofu and the spring rolls (fabulous spring rolls!).

Beautiful decor, cozy seating and the food is bursting with fresh flavors. I had curry, my daughter had Pad Thai, level 5 heat, perfect! Our server, Lindsey, was professional and attentive. We will return.

The best Thai food I have ever had! Super authentic, not a fancy place but the food is what matters.

Kannika’s is a gem. We have been twice now and it is now on our regular rotation. The dumplings are made scratch in house. Each dish is made to order without hassle. They will make it just like you want it with the exact spice you want. You pick 1-10. So good!

Food is very good. Spice levels to suit south east Asian pallettes.

Our absolute favorite thai food in Greenville. The service is always prompt and the food is always delicious.

Absolutely delicious. Had the chicken masaman curry, beef pad ke mow, and the honey duck. The Tai tea with cream hit the spot as well.
Will Absolutely come back. One of the best thai places in Greenville

This was my first and last time going here..I went for lunch to meet a friend. I arrived early and was only given a glass of water ...and after 20min of watching the manager wait on customers who arrived after me I left. This is definitely not the experience I expected since there were so many diverse customers. I was never asked about a drink preference nor of I'd like to order but every customer that arrived after me was served. I DO NOT recommend this restaurant.

I’ve been a loyal customer here for the past 7 years or so. I recently had a terrible experience with my food and management. The management team was very inconsiderate and rude. I thought this establishment actually valued their customers but my recent experience proved me wrong. The overall quality of their service, food, and professionalism has been diminished. Unfortunately i will not be returning and it saddens me simply because this was one of my favorite Thai restaurants in the upstate.

So delicious, perfect for a nice date night out! The server knew exactly what to recommend, and we really enjoyed the atmosphere as well as the food. I highly recommend it!

Great service, food was excellent. Highly recommend!

Best thai food we've ever had in Greenville!

I like that you can add any protein or veggie to your meal. I liked being able to choose. This is good for vegetarians. Great food at a good price

The restaurant twists the truth to charge gratuity. The restaurant server applied an 18% gratuity on my bill, stating my family of 5 including my three children were classified as “five adults” and incurred the mandatory gratuity. In addition, the food does not taste like authentic Thai food. If you want the best value for your money, then avoid this restaurant and choose an honest venue to take your family.

Very disorganized. We were quoted 40 minutes and went to pick up. After waiting inside for another hour (almost 2 hours total of waiting) we cancelled the order.

Kannika’s has been one of my go to places for Thai for over a decade in Greenville. The food is closer to what I have had in Bangkok and selection has grown over the years. You can tailor the level of spice and flavours are always vibrant aromatic tasty and delicious. On my recent visit I decided to go for a crispy duck green curry. It is not traditional but I wanted to have some duck with a green curry. Delish. Spice level was medium and it was great. khawp khun kha

Great Thai food and the place was packed, glad we got in early.

Delicious, authentic Thai food. We eat here regularly and have never been disappointed in the slightest. Fresh flavors and ingredients. Best Thai food in Greenville, hands down!

Fantastic food! great service -one of my favorite places

First time eating here, definitely coming back to try something else!

The best Thai in Greenville. The lunch special is a great deal and they add a free spring roll. I love the green curry and the Thai tea is really delicious.

Never had Thai food before and this was fantastic! I would go back to this place over and over again. Highly recommend it

Lekker eten

Fantastic food

Es un lugar maravilloso para comer Thai. La comida esta deliciosa, el servicio muy atento y el lugar tiene buen ambiente. Recomendación obligada el Tom khai y el Thai pad

Food was decent but service was terrible. Me and my gf tried it for the first time and we ordered green curry and a iced sweet tea. Server told us that we couldn't have no more tea because I drank 2 glasses and that was excessive. (Even though the tea is unlimited refills so is the soda)And then refused to give my gf any tea as well. So we left without paying. Definitely will NOT EVER be returning to this establishment. AND DO RECOMMEND TO ANYONE.

comida deliciosa y un precio excelente, la mejor comida Thai de Greenville.

Good authentic Thai food !

Food always great

My mother was visiting from out of state and wanted Thai food. We were seated and the food came out quickly.

The problems:
The server (white guy wearing a fishing style shirt) came to ask us how everything was less than a minute after the food came out at which point we were still taking out our silverware and hadn’t tried it yet.

We did not see him or the female again. They did not come back to refill waters, see if we needed anything else etc. There was a table next to us and it was the same story for them. It was almost like they weren’t even aware the tables were there. They never looked in our direction so we couldn’t even flag them down without shouting across the restaurant (we didn’t do that). I understand being busy and understaffed but they weren’t paying attention to their dine-in customers at all.

The service was probably the worst I’ve had in years. I will not be back based on this.

Definitely the best Thai food, and probably the best Asian food I've ever had.

Would give this place a zero if I could. They brought out fried rice that was too salty to eat, and when pointed out, they refused to replace it with a new batch and even though it was returned, they charged for it anyway. When refused to pay for it, they took the plates mid meal and said that this was private property and to leave, creating a scene in the restaurant. I don't think these people understand customer service or even human decency.

Red flag. Please do not visit this place if you want a respectful food experience. My husband and I went here and after waiting 50 minutes got over-salty food that we discussed with the waitress and manager, initially they were reluctant about replacing it and then when told about my husband’s blood pressure problem, they brought out the SAME plate in 5 minutes and expected us to believe they prepped new food with the SAME salt content, when we asked them politely again, the manager refused to serve us and told us we would no longer be welcome at this restaurant ever again, we were in shock but continued to eat the other food we ordered until they brought out the bill with the salty food we returned earlier and when we told the manager we can’t pay for this-he personally told us he can’t let us eat anything and physically took our food away from in front of us while we watched in shock. When we told him that you cannot behave this way, he said he can and told us to leave while the whole restaurant watched us being insulted and embarrassed. This has NEVER happened to us and we travel a lot. This is not how you serve customers, you have to be helpful, respectful and willing to serve your clients especially if they have a health condition. Absolutely despicable service, recommend everyone stays away from this place.

Don't know what was going on tonight but the way it was handled definitely wasn't cool. Food was fine though and the restaurant is nice

Dinner was great until we heard someone in the kitchen cursing at employees and throwing things around. We thought this was a good place for a family night out but the kids don't need to hear that

Update: the owner responded but we ain't coming back until they get back to the family atmosphere. Yall can't just let your employees yell and cuss especially when you have people paying to be there

The spice levels are the real deal. Loved everything I've tried.

Really good spring rolls and pad thai!

Amazing food. Extraordinary authentic and flavor is right.

I had the red curry and it didn't have as much flavor as other places I've been

Google reviews lied to me!! I wanted good Thai, and trusted google to lead me in the right direction. Unfortunately, Kannika’s wasn't what I was looking for. I’ve eaten Thai food, all over the world, including in Thailand. This was the WORST Thai food I’ve ever had. I had papaya salad, and Lad Na. The papaya salad tasted like pure lime juice. The Lad Na had the wrong noodles, and was very sweet. Service was poor, at best.

Great food! We got takeout. Parking was a little iffy. But I wasn't aware of the parking in back.

Food is amazing. My son and I loved it.

Visiting from Atlanta, Ga and was looking for a local Thai restaurant for dinner. The place was tight and full so we expected the food to be worth the stop. Unfortunately, the food was less than ideal. We ordered Larb Gai, Pad See Ew, Drunken Noodles, and Panang Curry. We also ordered a couple Thai drinks. The noodles were too sweet and did not hold…they broke at handling. The Larb Gai was a disappointment because it’s a fairly easy dish to make, but it did not taste like Larb. All our dishes tasted like it had too much brown sugar. The curry did not have a good mix of curry and coconut milk, so the curry was too strong. Would not recommend for out of towners who are familiar with good Thai cooking or restaurants.

When living in Greenville, we came here every week, amazing food, service and prices! 10/10

Absolutely loved the food. Full of flavor and generous portions! Definitely visiting again.

Basil Thai chicken is my favorite!! Amazing staff, super kind! Love this spot!! The Curry would be my second favorite!

Absolutely delicious. Nothing here is anything less than amazing. Friendly staff. Quick service. Ask for Thai 20 if you like it hot and spicy!

Update: Years later the food and service here are amazing. They offer spicy 40 now 🔥

The food is okay

We had a part of 12 for lunch. they did an amazing job. Very friendly and all the food came fast and hott! Service was great.

Absolutely Delicious food… but the food isn’t the problem. The customer service needs work. (The 2 stars is because the food is delicious… but the service…)

On 06/22 I Attempted to call in a take-out order. Someone answered the phone and advised me that there would be a 45 minute wait. This was not a problem. I let them know, and was placed on hold.

I remained on hold half an hour, with noone ever coming back to the phone. I remained patient in the beginning, and took the time to go ahead and travel to the Haywood road area.

I finally hung up and called back at the 30 minute mark. The same individual I had spoken to previously answered the phone. I let them know I had been on hold for around 30 minutes waiting to place a to-go order. I received an apology and was told “Someone else was supposed to take your order, but we have been busy” Completely understandable. This is a restaurant. At this time he offered to take my order.

When I asked about the wait, Since I was previously told it was a 45 minute wait 30 minutes prior… I was now told “let me count the tickets….. it’s about a 50 minute wait now.”

And at that point I was only told “I can still take your order if you want” to which I expressed my displeasure with the situation and explained that I’d be taking my business elsewhere.

It’s a shame… as the food here is delicious. The staff is generallyfriendly from my past visits, but the customer service absolutely needs work. I understand the business was busy.. but had my order been taken when I called, or even when I called back and put where my ticket should have actually been in queue… this wouldnmt have bren such a negative experience.

Do better guys…

Small place, nice background music. Quickly taken care of and nice service.The wonton were good, and very tasty.

I rated it a 3 because the temperatura was warm in the restaurant. I was expecting a lot more of the Pad Thai. It was just OK, no biggie. The sweetness of the Pad Thai was a bit overwhelming.

This place was packed during a Friday lunch rush and the 2 gentlemen working the restaurant were fast and efficient and the food was bursting with flavor. First time here and most certainly won't be my last.

Food is great, place is nice and clean, but it is male waiter that is so annoying speaking so loud, disrespecting everyone else conversation.
9 months later and the same waiver still annoying speaking the whole time with the same table when the other poor waiter work pretty much ALONE the whole time

My best friend let me in on this and now it's our favorite place to go if we want Thai. Best Thai food in the upstate.

Delicious!

Best Thai I’ve had in a long time and maybe ever and great prices. Hands down amazing!

Has been a favorite for years. Fantastic food and the BYOB policy is nice if you're trying to save some money while having dinner out. A wonderful Greenville staple that I'm happy to see thriving after all this time.

We travel for work and are always looking for a good Thai place wherever we are located. Out of nearly hundreds of Thai restaurants we have tried. This is top 5 easy! We will be back.
The pad-se-ew was probably the best I’ve had. Also the spring rolls were a great appetizer choice. Also the pineapple fried rice was phenomenal!

Very good Thai food. Nice atmosphere, clean, nice staff and quality food.

Food is as great as eating in Bangkok, Phuket, Chiang Mai. Ingrediets are of great quality. I am transported back to Thailand every time we dine in.

The food was good but I found the server Aom B to be a bit rude. She kept walking away when I was not finished with my order also she never checked on my table as well. I had to call her from across the restaurant to get my bill. None of the waitresses came to the table. Im usually a great tipper but due to my frustrations with their lack of service I did not.

This is the very best Thai Restaurant in Greenville, SC!!! Huge portions outstanding prices!!

Great food-- nice staff. Would return again!

Food is very good. Meat is typically overcooked in the Pad Thai, unfortunately. And what’s the with 10% service charge?

Friendly and accommodating staff. Food is some of the best Thai I’ve had and their spice levels are adjustable and consistent.

yeah that Pad woo sen was probably the best thing I’ve ever eaten. Toss some scallops in there …👌🏻
Great servers, great time. Thanks guys.

My husband, baby, and I were visiting in town for one night. We found this place online, and we love Thai food so decided to try it. My husband got the Pad Kee Mao and I got the Pad Woon Sen. We ended up having to get our dishes to go due to our baby being a bit unsettled but we were SO IMPRESSED. The service, though it got busy, was fast and friendly. And my husband and I both loved our dishes. We even thought my Pad Woon Sen was the BEST we had EVER had (and we have had a lot of Thai food)! Lots of very fresh veggies and amazing ginger flavor. Wish we had this Thai place in our city! Will be back in the future.

I've been visiting Greenville and for the past 3 days I've had thai food all over town. None were bad but this was my clear favorite.