2.5 Stars
Amazing Basil

Amazing Basil has a beautifully decorated, warm, and welcoming atmosphere. The service was friendly, which made for a pleasant dining experience.

However, the food quality did not match the inviting ambiance. The egg rolls were crispy on the outside, but the vegetable filling was mushy and lacked freshness, making it difficult to enjoy. The Vietnamese rice noodles were overcooked, too soft, and broke apart easily, and the dish could have used more meat for better balance. The curry chicken rice had good flavor but felt unsatisfying due to its small portion size. We were still hungry for more.

Overall, the portions could be more generous to ensure a fulfilling meal. With such a beautiful setting, we would love to return, hoping the food improves to match the restaurant’s atmosphere.

I am definitely happy that I get to come experienced this beautiful Amazing Basil Restaurant!!! This place offers some of my favorite Vietnamese and Thai Flavors with some unique items on their simple menu. We ordered Beef Pad Thai, Basil Squid, Shrimp Papaya Salad, and Basil Steamed Clams. Our Drinks was absolutely Refreshing and I love the wonderful aroma that comes with it!!!
The best thing here for us was the beautiful, Pleasant, and Awesome Decorations inside this restaurant. Definitely Creative and Charming!!!
Next time I want to try the Duck Boat Noodle Soup or Vietnamese Spicy beef Noodle here.
🌹🌹🌹December04,2024🌹🌹🌹🌹

Everything was good in terms of service and atmosphere. The place is well decorated and had a lovely touch to it. The staff there were kind, respectful, and got us our food in a timely manner. I was half heartedly disappointed at my food as the noodle seemed way too soft and soggy. My partner said her soup tasted a bit bland. Overall it was just the food that disappoint me. Other than that it was a good place to go to and have lunch/dinner out with someone.

Overall the food is ok. The fried squid was really good. The bone marrow was a bit too oily. The papaya salad unfortunately didn’t have enough flavor.

Total Score: 8.44

Bathroom: N/A
Didn’t use bathroom

Customer Service: 4/5
Very nice and refilled our waters

Ambiance: 4.5/5
Very pretty flowerssss

Food: 4.5/5
Everything was delicious! Great comfort food. Only complaint was the basil was too bitter

Wow: 0.5/1
Lovely flowers

Total Score = (CS + 2*AM + 5*FOOD + WOW)/0.9

We were here at Amazing Basil place for an early dinner with family. I was told the service could be delayed but the food is great. When I entered this restaurant the place was already packed and we were waiting when one of the staff told us to write our name on the list and as soon as we did within a few minutes we were seated and water was served. There's a QR code where you can find the menu and order online and one by one the dishes are brought to your table. I was amazed that they have a notice at the entrance which says they are short of staff and hence there might be a delay in service. At least they set the expectation right at the door. Anyhow, I ordered the boat noodle soup which has all the seafood in it and the sauce is so delicious with thin rice noodles and we also ordered Bun Bo Hue soup too which had steak, beef, and sausages. I loved the boat noodle soup the most. We also ordered appetizers such as fried jumbo squid legs and homemade Garlic bread which is really crunchy and tasty. We also ordered crispy chicken with sauce. I loved the chicken and their sauce it was tangy spicy and sweet in between. For drinks we ordered Mango Mojito and Sugarcane juice. All in all it was a delicious experience, the taste is such that you don't want to stop even when your stomach is full. Even though there was so much rush on a Friday evening still the service was great, the staff was polite, helpful and courteous. I would like to go again and try other items from their menu. Highly recommended as they do have vegetarian options too so give it a try! Their ambience is beautiful with decorations and it seems one can use it as a photo booth where pictures were taken because of the beautiful background of lush green plants and spring flowers.

We went in for lunch as the menu seemed interesting. We had to order through a QR code, so even if we had questions regarding anything in the menu,we were left with the game of guessing. I ordered the sugarcane juice, hoping it would be fresh but found out later, it's not. It did have a tea like after taste. I had the Lemongrass chicken noodle soup which was plain and okay. We also had a chicken curry which was again with a strong taste that we are are not a fan of. We got basil popcorn chicken to go and it was super salty. So overall, it's a miss for me. The restaurant is cute but not going back again.

Beautiful restaurant really aesthetic, you order online and the food came really quickly and it was some of the best fried chicken I have ever had. Highly recommed the crispy lemongrass chicken. The pho was also pretty good as well as the beef. The parking is somewhat of a nightmare on the weekends, but also pretty good and worth the insane parking.

Great restaurant. Nice atmosphere, great workers, menu has a great spread of unique items. Forgot to take a picture of the dishes but good presentation.

2.5 Stars
Amazing Basil

Amazing Basil has a beautifully decorated, warm, and welcoming atmosphere. The service was friendly, which made for a pleasant dining experience.

However, the food quality did not match the inviting ambiance. The egg rolls were crispy on the outside, but the vegetable filling was mushy and lacked freshness, making it difficult to enjoy. The Vietnamese rice noodles were overcooked, too soft, and broke apart easily, and the dish could have used more meat for better balance. The curry chicken rice had good flavor but felt unsatisfying due to its small portion size. We were still hungry for more.

Overall, the portions could be more generous to ensure a fulfilling meal. With such a beautiful setting, we would love to return, hoping the food improves to match the restaurant’s atmosphere.

Came here for dinner with a colleague on a whim as it was near our hotel. You order via a QR code which, in my experience, can sometimes lead to slow/inconsistent service but everything was super fast! There are very clearly labelled vegan options, some of which even come with a full on vegan egg! I got the vegan version of the massaman curry. It wasn't my favorite massaman curry I've ever had but it was still very good - the tofu was fried perfectly. I would definitely return to try some of the other vegan options!

The food and atmosphere were awesome! We will be back, from North California

Love the rice combo plates. Also really good boba drinks. I can see why this place is always busy.

Foods was below average. Got the boat noodle and it was extremelyyyyyg salty. I’m quite confident that they kept reheating the soup over and over leading to the soup base being extremely salty. We also got the sizzling plate for the kids and it was stack with white rice and a few pieces of meat for the price of $17/18. Overall, below average meals

Total Score: 8.44

Bathroom: N/A
Didn’t use bathroom

Customer Service: 4/5
Very nice and refilled our waters

Ambiance: 4.5/5
Very pretty flowerssss

Food: 4.5/5
Everything was delicious! Great comfort food. Only complaint was the basil was too bitter

Wow: 0.5/1
Lovely flowers

Total Score = (CS + 2*AM + 5*FOOD + WOW)/0.9

Delish!!!

I am definitely happy that I get to come experienced this beautiful Amazing Basil Restaurant!!! This place offers some of my favorite Vietnamese and Thai Flavors with some unique items on their simple menu. We ordered Beef Pad Thai, Basil Squid, Shrimp Papaya Salad, and Basil Steamed Clams. Our Drinks was absolutely Refreshing and I love the wonderful aroma that comes with it!!!
The best thing here for us was the beautiful, Pleasant, and Awesome Decorations inside this restaurant. Definitely Creative and Charming!!!
Next time I want to try the Duck Boat Noodle Soup or Vietnamese Spicy beef Noodle here.
🌹🌹🌹December04,2024🌹🌹🌹🌹

They aren’t open when I go lol

Everything was good in terms of service and atmosphere. The place is well decorated and had a lovely touch to it. The staff there were kind, respectful, and got us our food in a timely manner. I was half heartedly disappointed at my food as the noodle seemed way too soft and soggy. My partner said her soup tasted a bit bland. Overall it was just the food that disappoint me. Other than that it was a good place to go to and have lunch/dinner out with someone.

Overall pretty amazing, good eatery that seems to pretty balanced do excel all around. Good food, good service (group effort, not individual server). The decor seems to be popular for the selfie, group pic, IG types. Good date spot but seems to very popular for large groups and surprisingly very popular for families. Recommend the steamed clams, garlic noodles, laksa, shrimp fried rice. Even the pho is surprisingly good, even though not a dedicated pho place.

Food is good, but on my 3rd lunch visit I was very irritated with the front of house. Restaurant has no order service (must use phones to order) and no hard menus. I don't like it, but accept this new reality. But at payment, cashier announced payment policies on our 4 SEPERATE ORDERS that I could not find communicated anywhere (apparently 2 cards per table, else cash). When I questioned, they said I should have asked if I needed help when ordering. Huh? So I should inquire about what's not included in the lengthy legal and privacy agreement on their ordering site? Which by the way, doesn't include any payment constraints.

So, when I suggested they accept our payment this time and "now we know for next time", they refused. So, despite the good food, they reject the concept that the "customer is right". Now, unfortunately, I must find another restaurant to support.

Nice place

Our first time to visit the restaurant and we won’t come back.

Poor service, poor sanitary condition, lack of management and food is not tasted good.

We went yesterday. The restaurant is not very clean. The floor itself is extremely sticky. The staff didn’t properly mop the floor. You can continuously hear sound when you walk in the restaurant.

And when sitting down, we start to know why the floor is so sticky. When the waiters(not just one) serving the noodle soup and even drink, they kept spilling out. And one of the waiter trying to use napkins to clean the floor and afterwards, she doesn’t wash her hands after using her hands to clean the floor.😨

Plus, my husband waited 20 mins for his food and I waited for 40 mins for my food. Normally a properly managed restaurant tend to serve both people’s food around the same time. ( there was only 6 tables at that time. )

We had a bad experience and certainly won’t come back again.

Great place for lunch. I really liked lemon grass chicken. Will be coming back to try other dishes. Cozy atmosphere.

There is a note posted at the entrance stating they are under staffing and customers should order foods using their phone. That is fine because lots of places do that these days. At the Sunday linch time we went, there were six tables and three servers. most of the time the servers were not busy and chatting. The server who worked on our orders clearly did not get proper training to service customers. With basically no service we were charged with 18% mandatory service fee due to the size of six adults and one toddler. Made no sense to me.

Please, fix the issue you have with DoorDash. Your restaurant on DoorDash has problems!

Overall the food is ok. The fried squid was really good. The bone marrow was a bit too oily. The papaya salad unfortunately didn’t have enough flavor.

Ordered the Laksa, and it was so bland. Roti felt store bought. If craving Malaysian, go to Banana Leaf - this was such a disappointment.

Amazingly Shocked!! I have never walked into a restaurant with dirty dishes left on the tables! We decided to have an early dinner and arrived at the restaurant at 5 pm when they opened for dinner. On both sides of the dining areas, there were dishes everywhere on the tables from their lunch hours. The room also smelled from the leftover food on the tables. Honestly, it was quite a disgusting view!

I mentioned to the server that the tables (and the floor) were not cleaned, and she directed us to sit at a table in the middle, surrounded by other dirty tables! The staff started cleaning up the tables after we sat down, but we were in the middle of the smell of cleaning chemicals. It was an unpleasant experience for us. The reason we did not leave was that we were tired and had not had lunch.

The appetizer, skewered satay chicken, was served last when we were about to finish dinner, which is also unusual!

I would suggest the restaurant either open 15 minutes later or have their staff start 15 minutes earlier to clean up before they open for dinner service.

2.5 stars is what I would think is faired based our experience.

fantastic food and terrific atmosphere. Decent price
.

A Southeast Asian fusion restaurant with pretty good food, and IG worthy decor.

Had the vegetable laksa noodles, gotta say A+ flavor and A+ portion! Fair price which is hard to find in the bay area. Service was really speedy too. I definitely will come back to try the other dishes!

Super fresh food that’s really delicious. Shrimp BBQ platter was really good and I would definitely order this again.

Food is really good especially the garlic noodles. However I had a bad experience with one of the staff. She seemed super inattentive and ignored me twice while I raised my hand to ask for help. Other staffs were nice though. I will go again for the food but hopefully not encountering the same staff.

Came for lunch and wasn’t impressed by what we ordered (bone marrow and bunh mi with beef) The bread for banh mi was stale and old.

Bread for bone marrow was dried old bread not the kind that’s typically served with bone marrow. Had various rotten salad leaves in the salad that was provided with the bone marrow. For $29 for two bone marrows also not a lot of bone marrow.

Ordering via QR code. The restaurant is split into 2 sections - one section is the “premium” section. No clue what this means, we were not asked or informed what that means and only noticed as I went into the bathroom. (The decor seemed nicer in that area). Instagram-worthy decor.

not sure I’d go back based on quality of food being old/spoiled (if saving on a roll and lettuce which is cheap, can you imagine how they save on others items?!?)

Response to business owner- the bread was not “crisped” on the outside, it tasted like bread that was sliced and then air dried. It was not fresh bread that was crisped on the outside by pan frying or heating in oven. Have had bone marrow in so many places and typically it’s crispy on the outside but a bit soft in inside to soak up the fat, which I prefer.

Friends who had the actual banh mi said they also didn’t like l their bread and that it tasted old and stale.

I love the Laksa Noodle Soup here! Incredibly creamy and flavorful broth. Soooo addicting. It balanced well with the lemongrass chicken. Perfectly tender and well flavored. I highly recommend this dish! Chase it down with some sugarcane juice since it contrasts the rich laksa broth.

My boyfriend got the Grilled 5 Spice Pork Chop Rice Plate, which was really good too! The pork was thinky sliced and tender. Well seasoned! It came with rice and salad. The egg roll wasn't my favorite though.

Food: A bit lackluster as it was room temperature, maybe due to being left alone for a bit. May have been due to how busy they were, but took away from the taste.

Atmosphere: The place looks awesome, almost like a themed restaurant.

Beautiful restaurant really aesthetic, you order online and the food came really quickly and it was some of the best fried chicken I have ever had. Highly recommed the crispy lemongrass chicken. The pho was also pretty good as well as the beef. The parking is somewhat of a nightmare on the weekends, but also pretty good and worth the insane parking.

I am SO glad I finally got a chance to come and experience the flavors and service of Amazing Basil, it is truly worth the time.

Loved all the appetizer we ordered - the shrimp, the wings and salad.

However, the pho and the noodles were disappointing. The pho was too plain and tasteless. The noodle were on the other hand to thick and salty.

Despite a lengthy wait, the food at Amazing Basil exceeded expectations.

My party of three endured a 30-minute wait to be seated, as Amazing Basil appeared to be understaffed. To secure a table, we had to manually add our names to a clipboard and patiently wait to be called.

Due to the staffing shortage, orders were placed via QR code. If assistance was needed, we had to flag down a staff member, as they were primarily focused on food service and table cleaning. The restaurant was a bit noisy, typical for a Sunday lunchtime.

The highlight of our meal was the bone marrow, which was seared tableside. Its savory, flavorful taste paired perfectly with the provided slices of bread, with enough marrow for a second serving.

Next up was the tomato crab soup, which was equally delightful. The combination of crab and tomato-based soup, accompanied by vermicelli noodles and ham, made for a satisfying dish. The generous portion made it easily shareable.

The final dish to arrive was the chili crab toast, which was decent. While the crab and chili were flavorful, the chili somewhat overpowered the delicate flavor of the crab.

Overall, Amazing Basil offers excellent food, albeit with a potentially lengthy wait.

食物烹製很入味。
環境浪漫，有一縷夕陽照進了我的眼睛，瞇起眼品了一口芥末醬，想起了什麼

Great food! Will visit again...highly recommend!

Updated review with more items tried.

Really good portioning for price. It's a cute restaurant.

Taste:
- roti with coconut curry dip: 5/5 (not pictured)
- lemongrass CRISPY chicken: 4/5
- satay beef rice: 5/5
- lemongrass GRILLED chicken with egg and rice (pictured): 3.5/5
- Would visit again.

Mixed Experience at Amazing Basil & A Cup Of (Fremont)

Location: 46831 Warm Springs Blvd, Fremont, CA 94539

My girlfriend and I recently dined at Amazing Basil & A Cup Of in Fremont, and while our experience had its ups and downs, there were some noteworthy aspects worth mentioning.

First off, the location boasts ample parking, which is always a plus in the busy Fremont area. Upon entering, we were pleasantly surprised by the spacious interior, which appeared larger than expected from the outside.

The customer service was adequate, although there was room for improvement. My girlfriend’s dish was served promptly and she thoroughly enjoyed it. However, my experience with the spicy beef noodle dish was less than satisfactory.

The biggest issue we encountered was the lack of communication regarding the wait time for certain dishes. My girlfriend’s food arrived promptly, but mine took significantly longer, leaving me feeling frustrated and hungry. It would have been appreciated if the staff had informed me beforehand that the soup dishes take longer to prepare.

Despite this setback, I decided not to cancel my order once it was finally brought out, as I didn’t want to be wasteful. However, it would have been a much more pleasant experience if there had been better communication from the staff.

In conclusion, Amazing Basil & A Cup Of offers delicious food and a spacious ambiance, but there is room for improvement in terms of customer service and communication with patrons regarding wait times for certain dishes.

Scan QR code to order. The food came out very fast and very good portions. Medium Spicy pad Thai is pretty spicy but great flavor! Beer prices are great as well. I recommend this place for sure!

This place is not good. Not the food, not the decor, not the atmosphere. There are much better Thai and Vietnamese places in the Bay.

Great vegetarian options. We had the tofu bunh mi , laksa and garlic bread

The restaurant is super loud and took over an hour to get our food. The bone marrow has no flavor at all.

We had our company lunch at this place, and everyone loved the food. The vegan noodle laska is really good. You can ask for making it spicy. The vegan chicken that was made with jack fruit was an interesting pick, and the basil fries + sweet potato fries were the choices for vegeterian starters. The place has a really good vibe, decorated with flowers and lights. I would surely recommend this place! Folks at our company also enjoyed their bone marrow and popcorn chicken.

We went in for lunch as the menu seemed interesting. We had to order through a QR code, so even if we had questions regarding anything in the menu,we were left with the game of guessing. I ordered the sugarcane juice, hoping it would be fresh but found out later, it's not. It did have a tea like after taste. I had the Lemongrass chicken noodle soup which was plain and okay. We also had a chicken curry which was again with a strong taste that we are are not a fan of. We got basil popcorn chicken to go and it was super salty. So overall, it's a miss for me. The restaurant is cute but not going back again.

Roti Curry - 4/5
Egg Garlic Noodles - 5/5
Seafood Laksa - 3/5

Large portion size for the entrees so great for family style dining.

Amazing Basil has a very nice restaurant and the food is quantity and quality is good for the price and has an extensive menu with vegan options. All the menu items have pictures and there is ample parking. On paper, this restaurant seems like a great place to grab a bite with a group of people.

My biggest issue is the the service is the most abysmal I have ever seen. For our group of six people, it took 35 minutes for all out entres to come out. The first dish came out, then the second a minute late, then the third 10 minutes after that. The fourth came out another 10 minutes, the fifth came out after another 10 minutes and the final one came out after another 5 minutes.

Throughout the 35 minutes we saw probably 30 to 40 dishes come out. Clearly the electronic ordering system is completely broken and doesn't prioritize completing an entire tables order. We contacted 4 different severs to ask to status of the food. Two of them just went up to the desk to look at a computer and never came back. One went up to look at the computer and came back to say it was "in progress". The last went up and came back with a dish and said nothing more.

It's quite clear the servers have no way to communicate with chefs and that the electronic ordering system is broken and cannot be overridden. Avoid this place at all costs if you have a large party.

My second issue is that dishes should not be served with plastic containers. My dish came with sauces in plastic containers and it's really just a waste for when you're dining in. Please use soy sauce dishes or something dinner as it's a extremely infuriating use of plastics.

My third issue was that everything on my plate was warm except for the egg. The egg was cold so I also have concerns about the food prep as well.

Tom yum Soup was warm but should be hot or at least warmer. Didn't feel any coconut milk. And it didn't taste a fog as expected.
Green papaya salad was a bit better, but still less than in some better places.
The same about the basil beef.
I will not reopen to eat there

It takes about an hour to serve… just noodle…

We went for valentine's day dinner date and it was perfect. The ambience, food, drinks were great.

Very nicely decorated place serving various types of SSEA food like Thai, vietnamese and Singapore. Weird combination of menu but it works out pretty nicely. I had the boat noodle and the portion seems like never ending..Very generous portion, great flavours and reasonable pricing! Will be back again to try other dishes.

Great food but the popcorn chicken could use more basil taste. I got the Tom yum which was great and generous

Food Taste: 4/5
Service: 5/5
Ambiance: Casual but very cute decor
Food Presentation: 5/5
Value: 3/5

Ordered the bone marrow, chili crab toast, pork shoulder, Thai pork knuckle and premium bbq combo. Flavor and texture of the pork knuckle and pork shoulder were really great. The Singapore chili crab tasted authentic like the chili crab I’ve had in SE Asia. I thought the bone marrow was okay. I think it’s a bit pricey for what you get, but overall I’d come back to try some more dishes.

Food is good but not as good as places specialized in Pho.Service was slow due to short staff, hopefully they can improve in the future.

The food was amazing and the ambience is so perfect . Must try the garlic bread

Finally stopped in for dinner. The premium bbq combo was good as usual. The softshell crab curry bread bowl was only ok...can't recall if I ordered non spicy or not. This menu item should come with Singaporean spicy sauce instead. Forgot photos.

Very interesting milk tea drink choices. Tried the noodle dishes a few times before and they were all good. Can't wait to try the new menu items next time as this place is now open for dinner. Fun decorations provide plenty of selfie opportunities. Nice and friendly staff.

Great food and service with an amazing atmosphere in a good area that is easily accessible and easy to find. The menu is Asian fusion with lots of options and good prices. They have a lot of cool looking drinks that I would suggest that you try while visiting the restaurant.

Food was ok!

Ordered the Amazing Basil Pork & Rice and Egg, along with a Strawberry Uji Matcha Latte. Everything was delicious. Lots of drinks and dishes to choose from, all of which looked Amazing. Would most definitely recommend and will be visiting again.

The place is beautiful romantic and the food is delicious, only 4 stars because the service is slow we need to ask water, and the food came so so slow for couple of us on the same table

The vegan Thai tea was tasty, not too sweet. Beef pho really hit the spot. The curry dishes were the best! I'll have to try out the other curry next time. The atmosphere here was really relaxing, the menu is a bit of a mix between Viet, Indian, and a little bit of Japanese cuisine? all of it was delicious!

第一次尝试，感觉很不错。今天我和我先生点了炸春卷（一份4个），一大份辣牛肉粉（料很足，包括牛肉，牛排块，越南肠，牛肉丸等），一份蟹肉番茄粉（我个人觉得一般，里面有虾，蟹肉，番茄等。我个人觉得有点腥，蟹肉跟我的期待不太一样。但份量很足。还有好几个菜品等下次再试吃。因为服务员缺少，所以等待时间过长。我们从排队等座位到开始吃大概1个多小时了。不过这只是暂时的。
It feels good to try it for the first time. Today, my husband and I ordered fried veggie rolls (four for each), a large size bun Bo hue , (full of ingredients, including beef, steak, Vietnamese sausage, beef balls, etc.), and a tomato crab meat noodle (I personally think it's average, with shrimp, crab meat, tomatoes and so on). Personally, I feel a little fishy. Crab meat is not quite what I expected. But it's plenty. There are several dishes to try next time. I like the environment here very much. There are many flowers for decoration. The table and floor are clean and the overall feeling is very comfortable. The waiting time is too long because of the lack of waiters. It's been more than an hour since we waited in line for seats and started eating. But this is only temporary.

Amazing atmosphere, tasty foods, but table service is rough. They really need a few extra hands for the amount of customers are dining in during dinner.

This is the type of restaurant that “every thing is good”
I recommend BBQ combo, Hainan Chicken, and pork knuckles.

I don’t like Laksa in general, but I really like theirs. I ordered 4 times.

I absolutely love this place! The food is beyond delicious, and they offer a fantastic selection for both vegetarian and vegan diners. However, the only downside is the wait time. During my recent visit, I arrived at 5, but our food didn't arrive until 5:35, which felt quite long. Even when the food finally reached our table, only two of us got our orders, and my friend had to wait an additional 10 minutes. While I adore the food, I hope they can work on improving their service speed to make the overall dining experience even better.

We've been endeavoring to reach this destination and at last, we succeeded. The place offers comfortable seating and ample parking; however, securing a spot on weekends or during lunchtime can be a bit challenging due to the numerous surrounding shops.

The Thai iced tea was delightful, and the Roti curry was exceptionally delicious, boasting a unique flavor compared to other places. The papaya salad left us in awe, and the salt and pepper tofu was both crispy and flavorful. The vegetable noodle soup was also quite tasty.

They offer an extensive array of intriguing menu items, making us eager to return for more. Without a doubt, we highly recommend this place

Update: no longer quick for pick up. Ordered a duck leg noddle soup at 11:25am on a Sunday. Store was not completed full. Estimated time quoted was an hour.

Not regular wait time for a lunch spot/pho shop. They would not cancel the order even if I doubt if it’s already in the wok.

Food and drinks are good. My favorite was the papaya salad and the Laksa noodles. The spicy garlic noodles were okay.

Beautiful looking place. It's perfect for pictures as in Instagram pictures worthy place.
Food- everything we ordered tasted amazing just like the name.
Service- was pretty quick. We have to order online and can be paid later.

Don’t eat here!

I was just here yesterday night and left feeling extremely unsatisfied with my experience. While the ambiance and menu seemed promising, the service left much to be desired.

From the moment I sat down, I noticed that the staff appeared to be disorganized and inattentive. After waiting for what felt like an eternity, I finally managed to place my order with one of the girls. There were 2 girls who did not pay attention to anything but themselves while gossiping whatever is going on in their life. Unfortunately, this was just the beginning of my troubles.

My initial excitement turned into frustration as I realized that the staff had completely forgotten about my order.

After a substantial wait, I finally approached one of the servers to inquire about my meal. To my dismay, they seemed surprised by my inquiry and had no record of my order. It was clear that there had been a major oversight in their service. You get a receipt order placed on your table. It shows time stamps. 40 minutes in and still nothing.

At this point, I had lost my appetite and decided to cut my losses and leave. I left without having tasted a single bite of the food I had been looking forward to. To add insult to injury, there was no attempt to rectify the situation or offer any form of compensation for the inconvenience.

Overall, my experience at was incredibly disappointing. While I cannot speak to the quality of the food since I never received my order, the lack of organization and attention to customer service left a lasting negative impression. I would caution anyone considering dining here to think twice and perhaps choose an establishment with a more reliable and attentive staff.

A nice, cozy place to hang out with girlfriend Instagramable picture background we enjoyed the food the Gupshup I’ll go back again. Healthy option, friendly environment good vegan and vegetarian choices, so why not absolutely I’ll go back again. Try this place a School Place in Fremont.

Took my family here for dinner. Service was good, food was good, nothing really to complain about other than the fact they gave us our sweet potato fries last.... Is it a desert thing?

Good food and service.

Pretty good place to go. I like their food and also the drink is better than most drink only places.

Nice ambiance. Excellent food options.
Dinner has a limited menu, and is a bit expensive.

Hidden gem for me. Food was delicious with plenty of water given at the beginning. Definitely must try, especially the papaya salad.

Where do i begin, first off dont be fooled by the colorful photos and high reviews, the food is pretty bad. Its not authentic viet or thai food, I really don’t know what I just ate. Ordered the combo bbq plate and most of the meat was just pure fat, they purposely gave a bunch of pork fat. The basil pork was rough and salty. For the price charged and food quality was just unbelievable. Your probably just paying for the nice decor in the restaurant. I do not recommend this place at all!

Very lucky got a chance to try their new dishes!
Each dishes tests so great, watermelon w/ coconut now is my new favorite!
Noted :
New dishes are not on the public yet.

5 stars cuz the food was amazing, they were understaffed that caused a lot of wait before getting a table, but the food was totally worth the wait.

We were here at Amazing Basil place for an early dinner with family. I was told the service could be delayed but the food is great. When I entered this restaurant the place was already packed and we were waiting when one of the staff told us to write our name on the list and as soon as we did within a few minutes we were seated and water was served. There's a QR code where you can find the menu and order online and one by one the dishes are brought to your table. I was amazed that they have a notice at the entrance which says they are short of staff and hence there might be a delay in service. At least they set the expectation right at the door. Anyhow, I ordered the boat noodle soup which has all the seafood in it and the sauce is so delicious with thin rice noodles and we also ordered Bun Bo Hue soup too which had steak, beef, and sausages. I loved the boat noodle soup the most. We also ordered appetizers such as fried jumbo squid legs and homemade Garlic bread which is really crunchy and tasty. We also ordered crispy chicken with sauce. I loved the chicken and their sauce it was tangy spicy and sweet in between. For drinks we ordered Mango Mojito and Sugarcane juice. All in all it was a delicious experience, the taste is such that you don't want to stop even when your stomach is full. Even though there was so much rush on a Friday evening still the service was great, the staff was polite, helpful and courteous. I would like to go again and try other items from their menu. Highly recommended as they do have vegetarian options too so give it a try! Their ambience is beautiful with decorations and it seems one can use it as a photo booth where pictures were taken because of the beautiful background of lush green plants and spring flowers.

Good food and atmosphere. Service is basically self serve via online menu. That fine and and has its own convenices but one of our appetizers came after we nearly finished our mains. Charged automatic 18% gratuity on a party of 7. Service was more nonexistent than particularly good or bad.

Loved all the dishes here, I'll be visiting again with friends.

Nice dinner portion.

Google shows they close at 9pm. I arrived at 8:37pm, but they told me they’ve closed. Very disappointed. If you don’t take any customers after 8:30pm, you should write close at 9pm. Please don’t waste my time.

Wide variety of noodles and rice dishes. The place is spacious but can get crowded during lunch time. If you want to beat the lunch crowd, come before 12:15pm. Service was good, the food came rather quickly despite the place being packed. My favorite is their chili paste on the table, one of the best I've tasted.

Amazing south East Asian fushion～

Must try their salmon dish～very juicy and tender

All their seafood dishes are great, one of my favor fushion place in fremont.

They also have great drinks and don't forget to order one, so refreshing.

Beautiful decoration and clean environment
The food are delicious and flavorful but less authentic than I expected. The fried chicken wings have balanced flavor, but the drumsticks are over fried slightly.

Lots of tables, really cute decor for photos. Food was mediocre. The Pho was bland with no taste. Lots of noodles in the pho, but everything in it had no taste. Father's day special was clams with basil, was okay. Waitress failed to tell us that we must leave a review in order to get the discount and just said that it was Father's day and it was their promotion. After we paid, we noticed the error and they said it was too late and they can't refund us. Safe to say, with mediocre food and their lack of communication and being shady about the discount, we will no longer coming here.

Amazing restaurants, great food + great service. Highly recommended!!👍👍👍

We were pleasantly surprised by the quality of food and the service. We liked that they had vegan options on the menu and the drinks were great too! Will definitely be back here again.

The food is tasty, a little pricey but worth it. Will come back for sure. Giving 4 stars instead of 5 because I specifically asked for utensils for my take out order (heading to a picnic), but received none 😕

Great food!! Cleanest restaurant you will ever see. Extremely fresh ingredients and prepared carefully. I'm a foodie and I lived 2.5 years in Thailand, so I'm very picky when it comes to Thai food in general. This is my first 5 star review of a Thai place here, and they deserve it. Will definitely be returning.

Really good fusion Thai/SG food. Thai boat noodles remind me of the noodles I ate in Bangkok!

One of the worst Pho I’ve ever had, meat had 0 flavor, was way over cooked and very chewy, noodle were very clumpy and also really lacking in basic flavor, soup was surprisingly nice but that’s about it

Above for their Vegan dished 👍 PLEASE…. continue launching Vegan dishes, best for the world and your customers’ health.

東南亞食物種類，在美國要吃青菜不容易，生菜沙拉可以稍微解對菜類的飢渴，酸辣米線一般般，份量一個人吃起來辛苦。沒有什麼特色的食物，店裡最大的特色是大熊抱著小熊盪鞦韆。

Laksa is delicious and the price is reasonable. Easy to order on phone a plus.

Very Good!!

I never seen this huge bowl of pho soup before. Me and my husband surprised their portion and didn’t finish our soup. We took out some leftover soup which had full 3 to go bowl. Clean and nice.

First visit and will come back again.
The lobster noodles are very tasty but a little bit too salty. The Thai fried chicken rice is very good, too. The sauce is very yummy.

They use a self-ordering system, so I put my allergen info in the "special instructions".

They didn't read it. Pho shouldn't have furikake on it, in this case, canned crispy onion. They added it, making it poison. I sent it back.

They brought back the same bowl with the toppings scooped off, but not even a good job of it. There was still poison in my bowl.

Violating food safety regulations, even when they said they were "remaking" it. So cheap.

Fairly good! The noodles overall here are great, plated dishes normal. Pricing could be better, seating is nice and spacious. Ordering system missed my order both times I went and I had to remind them.

I wish they can open one in San Jose or Cupertino. Love the food, service, and environment. I always order Lasak noodle.

The ambiance is very nice— we had lunch and ordered Pho w meatballs, tripe and rare steak but the soup was luke warm and steak completely cooked through… not memorable to say the least. The bone marrow toast was lacking any flavor and would definitely recommend not to order. Husband had the massaman curry w crispy chicken and that was tasty! Chicken came out hot and crisp👍🏼

Really delicious food. I had the BBQ combo with garlic noodles and the beef was melt-in-your-mouth good.

The floral decor is very tight and the place is clean. Waitstaff is very friendly and accommodating as well, but were definitely rushed, because the place was packed.

Great food! The decoration is also very nice and service was prompt and professional. Will certainly return!

Do not wait at the front reception. No one will come up to you if you're there to pick up your food. You'll need to walk to the reception inside.

Great food. Friendly service. We will definitely be back.

Can’t go wrong with this cafe. Highly recommend cold brew coffee. And boneless chicken,yumm…..

Really great food and a nice dining room.

Their pictures online are very accurate. Flavor was good and the sever was nice. Could drained fried food longer to lessen exterior oil.

Noddle soup was four stars. But it was 90 degrees out today. The restaurant deemed it appropriate for its patrons to sit in it without turning on the air conditioning. Such was the wisdom of its ownership. Pull it together c’mon you can do a lot better than that!

Food is fine but service is inconsiderate and unprofessional. Terrible experience.

Amazing fried tofu & great options for meat eaters and vegetarians alike! Great drink options as well, the jasmine green tea with salted cheese is my favorite

What an amazing place! Lovely food, ambience and people who help you with your ordering. Fast orders too!

I stopped in for a green Thai tea not long after opening. They hadn’t prepared their standard boba yet so the manager kindly offered another type at no extra charge. The drink was excellent quality and had a light floral character to it. 25% sweet is more than enough in my opinion! Absolutely everything on the menu looks incredible btw!

Everything is a notch above. Their food might be the familiar fare, but both food and service are served with care. Their pork shoulder is the best I've eaten. We'd definitely go back for more.

I love their drinks!

Awesome food and service! Really organic!

The best restaurant in the mall!

Their food and drink are really goodd, I like it so much

Amazing basil and more

Five-star for the food and service. They put names on the group order which is very nice.
Minus one star for including carrots in my salad while I said no roots.

Place is an Asian fusion restaurant with Viet, Thai, And Malaysian items!

Tried this place on a whim! Got the Chicken Noodle Soup and Spicy Garlic Noodles with two drinks- Twins Berry Organic Jasmine Green Tea and the Strawberry Uji Matcha Latte.

Noodle Soup: - beautiful presentation
-pretty good portion for regular size ($12); a large is $14
-generous amount of broth, noodles, chicken, and broccoli
- noodles were very clumpy
-very savory and flavorful; just very salty for me
- overall, pretty solid since broth complements ingredients well

Spicy Garlic Noodles: -decent portion for $8
- yuuuummmmm
- nice garlicky taste with slight kick
- spicy paste with it is amazing
- al dente noodles
- definitely my fave

The drinks: - both very solid
- great value for ~$5 since cups are huge
- enjoyed the berry flavor in the Twins Berry; very strong strawberry taste
- can really taste the Green Tea, which is a plus
- Strawberry Uji Matcha Latte was very enjoyable; could taste the matcha and delicious sugary strawberry puree

Overall, glad that Fremont now has an Asian fusion restaurant that also offers great boba drinks!!