Charm Thai Bistro

2203 Spring Stuebner Rd #100, Spring, TX 77389, United States

Charm Thai Bistro
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Customer Reviews
Diner Review №1

Diner Review №2

Food was ok for the price and quantity! ...and service was slow during lunch time!
Was not very impressed!

Diner Review №3

Great Thai food.

Little on the expensive side. For two people, with entre, 1 appetizer, and 2 hot tea ran $52 with tip.

Diner Review №4

Diner Review №5

Delicious Thai cuisine at reasonable prices. Prompt friendly service. Have already recommended to friends.

Diner Review №6

Diner Review №7

First time here. Great experience. Daniel was a great server-attentive and friendly and the food was GREAT! We had Spring Rolls, Pineapple Fried Rice and Pad Thai. All were really great but the curry sprinkled on the fried rice made it the best version we ever tried. Definitely will be returning.

Diner Review №8

Diner Review №9

Love the food here!

Diner Review №10

Service and food was amazing, ask for Andrew he was a great server!

Diner Review №11

Dined during the lunch rush. The staff was very helpful. I had the orange chicken it was fresh and flavorful.

Diner Review №12

Andrew was great for lunch service today. The Thai food here is best in The Woodlands - fresh, lots of flavor, and a terrific spot for lunch.

Diner Review №13

Great experience. It was my first time and I did takeout but that fried fish was something special! The dipping sauce that came with it was something good. 🤌🏾 The spring rolls were bomb!

This was the evening time when I ordered but it was still quick to get food. I will definitely come back. Love Thai food!

Diner Review №14

Out new to goto Thai ! always good ! Great staff . Nice atmosphere. Would like a few more new menu offerings.

Diner Review №15

Picked up lunch a couple weeks ago for Togo and it was absolutely delicious. Haven’t had Thai food before and wanted to try some. Even after I got home and set down to eat the food was still hot and basically tasted like it was brought fresh to the table.

Diner Review №16

Went multiple times with colleagues for lunch. Tried Thai red curry and mango sticky rice. Awesome taste, well-balanced flavours with the right level of umami. Never disappoints.

Diner Review №17

I had been eating dine in and take out at Charm Thai Bistro for few years never wrote the review before. I'm Thai, of course I love Thai food and I approve of the taste. It is authentic. The restaurant is very nice and clean. The service is great and the price is reasonable. When you order you can request your spice level and real Thai taste. I recommend this place!

Diner Review №18

Diner Review №19

The food was excellent! Cooked to perfection. Special thanks to the chef that evening. The service was wonderful. Anne (The Manager) who served us was so attentive and accommodating.
The ambiance was perfect.
Overall, this was an incredible dining experience. Me and my husband will definitely be coming back.

Diner Review №20

This place is small but very nicely decorated. Unfortunately, the aesthetics don’t make up for mediocre food and lackluster service. We went in for lunch with coworkers, and they were severely understaffed for the lunch rush. The worst part is that they have a page full of “rules” on their menu, which makes you feel like you are dining in 1952. Also, note they don’t take American Express, so the place is not recommended for business meals, as most corporate cards are AMEX.

Diner Review №21

The ribeye with the Tiger cried sauce! So spicy and delicious.

Diner Review №22

This was the best fried rice I’ve ever had. My husband and I shared our entrees because both were so delicious. Our waiter was very kind to our toddler and it was clean inside.

Diner Review №23

The waitress name Zhanae was very rude
Tried to overcharge me and i asked for bill details and she was very disrespectful, she grabbed the POS machine from my hand and gave me a mad face and all the time i was just trying to communicate nicely without blaming
Do not recommend and will never come back again any more!!!!

Diner Review №24

This is a Thai staple by my office. The service Is friendly but the food took a long time to get. The ambiance is quaint and great for a lunch. The pad kee mao had great flavor but the noodles were a bit al dente for my taste. Could have been softer. Plenty of free parking.

Diner Review №25

We have been a regular customer at charm
Thai & its been really good but today was the worst experience ever in any of the restaurants that all because of Danial( Manager/ Service staff)

As soon as we entered at 2:30 PM he was rude to state and we cant sit on the specific side of the restaurant .

While we were ordering he dint write the order instead said that i have been doing this work for so long that i can remember everything. ( we insisted as we are vegetarian and dint want him to goof up the order) .

Then afterwards when the order came it was not correct order and when we raised that he rudely said to my mother wife that we shouldn’t have come at 2:30 PM as they close at 3 PM. When I objected and asked to call his manager, he said he is the highest authority over there and we should leave as we are raising our voice against his behavior.

Not top of this he was laughing with his staff after doing all of this. We left without having the food as this behavior is not acceptable at all .

Diner Review №26

Diner Review №27

Diner Review №28

My favorite Thai restaurant in the Spring area! I love the pork pad thai. General charm’s chicken is delicious too!

Diner Review №29

Diner Review №30

Yesterday was my second time visiting and the experience was just as great as the first. As a vegetarian, they have ample options and also their spice levels are absolutely delicious. The flavors mix so well and the consistency is something hard to find. The service was also top notch. I will continue to return to this establishment!

Diner Review №31

Friends for their lunch special with my son. They didn't have any noodles options eg pad see ew. We left. Now we're somewhere else that does have noodles, which is a Thai restaurant...

Diner Review №32

Diner Review №33

Diner Review №34

Diner Review №35

Diner Review №36

Our first time here. The place looks great and clean, our server Zhanae was super nice, very professional and friendly. The food was delicious, and we are definitely coming back!

Diner Review №37

Diner Review №38

I been eating here since the place opened. And over the last 6 months or so I’ve noticed something has changed about the Thai fried rice it’s not the same flavor it used to be. I’ve ate the rice over 100 verified times. If it’s not broke don’t try to fix it. It’s never the same it’s hit or miss. I don’t want to take away from the stars, hope the manager sees this!

Diner Review №39

The third time eating here, and the third time they messed up my order. The place gets very loud even with a few customers inside.

Diner Review №40

The food was some of the best Thai we've had. They also had excellent cocktails and great service.

Diner Review №41

The food was saltier than I like it and the main dish was barely warm. The staff was great and atmosphere was nice. If I lived here I’d give it a second chance.

Diner Review №42

Diner Review №43

Our server, Abby was absolutely amazing, very attentive to our needs. The food came out very quickly and was fresh.

Diner Review №44

Food was good (ordered Thai Basil Chicken). I sat towards the back and was not attended to check if everything was ok. I needed a water refill and had to flag someone down (hispanic younger girl), who didn't acknowledge if she was going to get it and looked as if she didn't want to work. Someone else came over to get me water. Overall, a promising restaurant that needs to be ran better. Currently bad customer service. Please get this fixed!

Diner Review №45

Diner Review №46

Best cashew chicken in the world!

Diner Review №47

great tasting food. quick service.

Diner Review №48

Good but not amazing Thai place.

The Pad Thai with chicken and beef was pretty good, but nothing to write home about.

The wings really disappointed me. There just wasn’t enough sauce and they were a little dry I thought.

All in all it definitely works in a pinch, but I wouldn’t go there regularly.

Some kind strangers paid for my meal which made my day! But I think it would have been around $30 if they had not.

Diner Review №49

Diner Review №50

Charm Thai Bistro is a small thai restaurant with personal service and amazing food! My husband and I have eaten here several times and always been very impressed. The service is always in that sweet spot where they are there when you need something, but never intrusive. The food is just amazing! My favorites are the chicken green curry, the pineapple curry with pork or duck, and the basil fried rice! The bar has excellent cocktail choices. I cannot recommend this place enough! It is just great!

Diner Review №51

Love Charm, you have to try their curry noodles!!

Diner Review №52

Diner Review №53

Diner Review №54

สั่งคะน้าหมูกรอบ แต่ได้บลอคโคลี่หมูกรอบ งง

Diner Review №55

My boyfriend and I went last night and it was incredible. We had larb with pork, fresh spring rolls, fried spring rolls, green curry with chicken, pad thai, and thai crème brûlée. Everything was fantastic and the service was amazing. Fabulous experience we will definitely be back!

Diner Review №56

Great spot for Thai. The service was amazing and quick and the atmosphere is casual but nicely decorated. Thai hot had a good kick and portion size is decent for the prices. looking forward to going back to try the noodle and curry dishes.

Diner Review №57

Some of the best Thai food I've had. There was a large party of 10 the afternoon we went, but even so, the servers were quick and checked up on us often.
We got the Kao Soi, roti with curry, Tom Kha, and Satay Chicken. Everything was great.
I did also get a margarita there, and it was STRONG. Just one knocked me out, so keep that in mind if you're thinking of dinner and drinks! You're definitely getting your money's worth.
We will definitely be going back to try their lunch specials!

Diner Review №58

Love this place and it’s quickly becoming part of our dinner rotation! We have had some amazing service especially with our latest server Jay. She is outstanding, and her customer service skills are on point! The food was great, super fresh! We’ll be back!

Diner Review №59

I’ve been coming here for about a year now! AMAZING FOOD! Hands down best Thai food. But PLEASE FOR THE LOVE OF GOD, GET MORE HELP!! It takes so long to order and get service!!

Update: 8/15/24 Lunch Service is still absolutely horrendous.

Diner Review №60

Diner Review №61

Love this place,
We will go out of our way to have dinner here. Everything is always fresh, great quality and delicious.

Diner Review №62

Diner Review №63

Always a delicious lunch! Not too far from my job, easy parking, reasonable price.

Diner Review №64

10/10 service my fav thai place in Spring

Diner Review №65

Food and service was amazing!! Orange chicken was the best but everything was definitely good. Prices were reasonable for the amount and quality. Meat was real and not the questionable meat you would get from other restaurants.

Diner Review №66

Our favorite Thai spot. We love the fried fish and eggplant basil paired with tofu or crispy pork. Authentic and if you dare, get the Thai spicey level. Dishes such as papaya salad and pad Thai/pad see ew are classic and well executed.

Diner Review №67

Great food and service… Special Thanks to Jay for her wonderful service and attitude.i will be back!

Diner Review №68

Jay was excellent in her service

Diner Review №69

I am cringing writing this review as I have been a frequent customer of Charm Thai for a very long time. Unfortunately, I ordered their Chicken Panang dish with white rice over the weekend and I found a maggot in my dish. I am absolutely appalled, and disgusted. I will no longer be eating from this restaurant anymore which is a shame because their food was always so delicious.

Diner Review №70

Loved the pad kee mao!

Diner Review №71

Of course! If you're looking for amazing Thai food, you should definitely check out Charm Thai Bistro. They serve up delicious and authentic Thai dishes that are sure to impress your taste buds! 🍜🌶️

Diner Review №72

Sooo good, got the spicy thai fried rice and it was amazing, got the medium spice level and it was spicy but not the worst as I paired it with a thai iced tea!

Diner Review №73

Diner Review №74

Super yummy Thai food 🍲 ☺️
I stopped in for the shrimp and pork dumplings & a cup of the coconut soup. Will be back again!

Diner Review №75

Pap Raven and Mai provided the best and Excellent service !!! I do highly recommend visiting this restaurant and I shall return. I sincerely enjoy how I was greeted. Thank you CHARM THAI.
The name says it all.

Diner Review №76

Very nice and good food

Diner Review №77

This place is a gem! Food is excellent. My go to is the red curry chicken, chicken satay, and Thai tea. 🖤 I/we eat here twice a month if not more. Staff always provide top tier service.

Diner Review №78

It's just a fancy restaurant, but the quality of food is not good. Me and my family loves Thai cuisine, The rice were sticky & mushy and had several pieces of egg shells in them. The Tom Yum soup also had a very weird taste. I'm never going again over there.

Diner Review №79

We love Charm Thai! Great vegetarian options too!

Diner Review №80

Diner Review №81

Si pudiera poner más estrellas las pondría
La comida es excelente el lugar agradable y el servicio muy bueno para mi 10 estrellas

Diner Review №82

This was our first visit to Charm Thai Bistro and we loved it! The food was fresh, bold, and flavorful! We will definitely be recommending others and visiting more often ourselves. Absolutely Delicious!

Diner Review №83

⭐⭐⭐⭐⭐

We recently found ourselves without power in Houston following a hurricane, and in our search for food, someone mentioned that Chick-fil-A was open. When we arrived, the line stretched for miles. Across the street, we spotted Charm Thai Bistro and decided to give it a try, albeit with some skepticism. In Houston, it's often believed that if a restaurant isn't packed, the food might not be great.

Upon entering, we noticed framed magazine mentions featuring the owner/chef on the wall, which gave us some hope. The waitress and greeter were very friendly, and we were seated promptly. The menu looked promising, and when our food arrived, we were absolutely amazed. The presentation was beautiful, and the flavors were outstanding.

Charm Thai Bistro exceeded our expectations, and we'll definitely be visiting again soon! Highly recommend for anyone looking for delicious Thai food in Houston.

Diner Review №84

Diner Review №85

The yellow curry chicken was so good!

Diner Review №86

I love the Thai food here - I go down on spice level to medium. I’ve had the yellow curry, chicken satay, egg rolls, basil stir fry, it’s all delicious and good quality. Peter is also a great server if you dine in.

Diner Review №87

This is my FAVORITE spot for Thai! Spot-on, every time. I get take out and there’s never a delay, an order issue, or a miscommunication. Dre and Tae are so friendly and helped me feel welcome! Great job. I’ll be back soon!

Diner Review №88

The Lunch Special L. 2. Chicken with Peanut sauce medium spicy was amazing…

Diner Review №89

What happened to this place?! Service is awful now. I saw people leave because no one acknowledged them. It took 25 min to get my check processed. The service has gone down. I gave it one more shot but I won’t be coming back.

Diner Review №90

Excellent restaurant. Really authentic Thai food. We tried the spicy crispy fish and Thai basil. We will be going back for more.

Jay and Mai were very nice.

Diner Review №91

Great experience. They have great service and Great food … definitely going back

Diner Review №92

Great food and awesome service 👍

Diner Review №93

Started out great but they wouldn’t sell us a a piece of pork belly without buying a whole dish first.made no sense since the same piece they were charging a premium price for it. I was willing to pay for the piece I just didn’t want the noddles that were in the dish. And they didn’t take American Express what if that’s the only thing I had at that time then what?

Diner Review №94

Diner Review №95

Unfortunately, the service was lacking. It seemed like the staff didn't care about their jobs

Diner Review №96

Good food, mediocre service everytime we would ask the waiter for something they were acting like we were bothering

Diner Review №97

Really great authentic Thai food!

Diner Review №98

Amazing food!

Diner Review №99

Diner Review №100

Diner Review №101

Quiet and cool little place. Basic decor but amazing menu and cocktail drinks. The three chili spicy level was absolutely perfect for a spicy food lover with rich flavor still shining through. Service was quick and friendly but also out of the way. Will absolutely come again for the mango sticky rice dessert I missed out on this time (too full)!!

Diner Review №102

Diner Review №103

Very nice people. They accommodate vegans. A pleasant experience.

Diner Review №104

Always amazing when I’m in Houston. Their green curry is to die for, and they have a reasonable alcohol selection.

Diner Review №105

Food is good but takes to long because they do door dash orders first and not paying attention to people in the restaurant sitting at the tables! You shouldn’t have to flag the wait staff down for drinks, napkins or even to pay for our bill at the end. This place does NOT give good service to their customers and I will be continuing to come here but the punishment will be that I will NOT tip. The staff doesn’t deserve to be tipped if they can’t prioritize the customer. This is May 2024. I refuse to give a specific day.

Diner Review №106

Had the pineapple fried rice
It was excellent
Huge thanks to Dae, great service

Diner Review №107

I love this place! I’ve been coming here since they’ve opened. I love to support local. The food is consistently delicious 🤤 My new favorite is the panaang chicken curry 🍛 with steamed veggies! Also I highly suggest the red curry, Thai basil and steamed pork dumplings. I could go on and on…I left for over a year and Charm Bistro was one of the first restaurants that I HAD to have. Today Dae took care of us and she was AMAZING 🤩 Go get charmed!!

Diner Review №108

We really enjoyed the Pineapple curry dish and the Tom Kai soup was yummy too. Our service was exceptional thanks to DAE!!

Diner Review №109

Amy is a Doll and the pad Thai is phenomenal. ❤️

Diner Review №110

Delicious food. I like the lunch menu and will for sure be back. I got the red curry pork medium spicy, and it had me wiping my nose hahaha. I would be scared to get a level spicier. My friends said who had the crispy pork belly pad Thai said it was so good as well. Highly recommend.

Diner Review №111

Nice food and nice folks and good service 👍

Diner Review №112

6th visit.
Fantastic food but the service is horrible. 25 minute wait order to serve on average. I won't make a 7th visit for that reason.

Diner Review №113

Absolutely the best Thai food I've had in the area - even better in some ways than Several of my favorite Thai restaurants in Houston.
We had roti & curry, spicy Thai basil fried rice with shrimp, Thai basil with crispy pork.
I've had better roti but it was good.
Fried rice was very good.
Thai Basil was incredible - crispy pork belly cooked to perfection.
Next time I want to try the khan soi - I don't see that often at Thai restaurants & waiter said it was very good.
Sadly we forgot to take photos but I am soon happy to find a really good Thai restaurant in the area.

Diner Review №114

Excellent food and service.

Diner Review №115

Food was good, but customer service was bad. I did not see the servers have any smiles even though we kept smiling and thanked them. We came for the lunch, but they were really slow, feel like they did not want to work and not happy when we were there. We ordered the lunch special, but they ended up charge for full price, we waited for the dessert too long, and my husband had to leave for a meeting, so he came up to the front desk to check out instead of waiting for nobody, and he figured out the dessert was ready but no one did care bring it to us. We did not want to come back for that services.

Diner Review №116

Diner Review №117

Diner Review №118

Diner Review №119

The food was very delicious and the service amazing

Diner Review №120

We had red curry with chicken and yellow curry with chicken and they were delicious. Appreciate that the serving size is generous. Best Thai food we have found.

Diner Review №121

Diner Review №122

Diner Review №123

We drove over 2 hours to eat here, and it's worth it! The spice level is perfect. The seasoning is just right.

When you go, ask for 'Dre' as a server. His attention to detail was on point.

Diner Review №124

Good Thai food and excellent service.

Diner Review №125

Excellent service amazing food! I was very impressed to be honest lots of flavors but you are able to distinguish them and taste how wonderful they blend together thank you!

Diner Review №126

Cute lil bistro

Diner Review №127

Diner Review №128

This place had a chill atmosphere. The food was delicious and was brought pretty quickly after we ordered. The waitress, Amy, was extremely knowledgeable about the menu and offered good suggestions. Highly recommend for good Thai food in the Woodlands

Diner Review №129

We have visited on several occasions and each time the service and food has been amazing. If you want great food and a great dining experience, this is the place for you. !!!!

Diner Review №130

Dae is the best waitress with fantastic ideas on meal, appetizer combos for two.

Diner Review №131

Dae did an excellent job!

Diner Review №132

Great food and great service. Abby did a great job.

Diner Review №133

Diner Review №134

Outstanding!! Came into town for work, stopped for some Thai, Currys are a delight, fresh food, service was top notch. Highly recommend. Will be back again when I'm back I'm Houston!! Tae and Dae waited on me, superb service 👏

Diner Review №135

Everything was legit Asian flavor.

Diner Review №136

Second time here. So very pleased with the quality and flavor of the Thai food. Mango Sticky Rice is unbelievable. Bailey does a great job!

Diner Review №137

Food is really good! Recommend the Kana Moo Krob and the pork spareribs!! Servers Dae and Tee are quick with our orders!

Diner Review №138

The Pinapple Fried Rice with Chicken was amazing. Their version of drunken noodles (pad kee mao) was a 10/10 as well. Our sever, Dae did an awesome job and was very attentive and helpful. Highly recommend!

Diner Review №139

We love coming to Charm Bistro for the green curry, Thai fried rice, tom yum, satay and of course the mango sticky rice. The service is always so friendly and attentive; Abby is phenomenal!

Diner Review №140

DAE is wonderful from Mike and Sunshine

Diner Review №141

This place is delicious! Is the first time I try curry that I like also our waitress Dae was super sweet and had the best recommendations, will definitely come back!

Diner Review №142

Abby (server) was wonderful and food was amazing as always. Im a regular when I pass through town. You will not be disappointed in Charm. Its deeeeelicious

Diner Review №143

Dae gave Amazon service and the food was very good. Dae deserves a raise and a bonus. I had Larb which is my fav.

Diner Review №144

Dae was amazing and deserves a bonus and a raise! This restaurant is really good

Diner Review №145

1st time here & will not be the last for sure! Food is delicious and the servers are real nice and friendly. Thai is my favorite food, just moved here from NYC & been 2 1 other spot, live in the Woodlands & this place is pretty close. Will definitely get repeated business from me! Thanks chef & Tae for a great experience.

Diner Review №146

Been coming here for the last couple of years best curry around. Abby and Dae are great and always make sure you are taking care of.

Diner Review №147

Always great food and great service. Abby was awesome.

Plenty of great vegan options.

Diner Review №148

One word …. DELICIOUS ‼️‼️

Great customer service & everything was freshly ordered!

Ask for Dae , she was an amazing hostess and waitress ‼️

Diner Review №149

I ordered the Thai Basil chicken and Papaya salad. Both were delicious and flavorful!! I also recommend the pineapple fried rice!! medium spicy on everything🌶️( still pretty spicy)

Diner Review №150

My mom and I ate dinner which was very delicious! I had the pineapple chicken curry and she had the orange chicken. Our waitress was Dae, which she gave us an exceptional service. I recommend coming here for such a great experience and delicious food. She did a fantastic job waiting our table throughout the duration of our dinner! I ordered an orange chicken to go because it tasted so good!

Diner Review №151

Good food ,good service and special thanks to Raven give good service.

Diner Review №152

I’ve been here twice now and it’s been great both times. Raven is exceptional and stands on business with fantastic customer service.

Diner Review №153

The best Thai food, Raven was awesome.

Diner Review №154

Raven did an awesome job.

Diner Review №155

Great fresh food and great service.

Diner Review №156

OMG my husband and I love this place! Will most definitely come back! Atmosphere, food and customer service is top tier ❤️

Diner Review №157

Food was great tonight and our server was very sweet!

Diner Review №158

Diner Review №159

Wow. First time visiting and first time I’ve been to Thai restaurant that I had something I enjoyed. The Red curry medium spicy was amazing. It was at that point where spicy heat meets ability to still taste your food. Perfect balance for me. Flavors were on point. Definitely coming back.

Diner Review №160

Diner Review №161

I ordered the general chicken , fried rice with pork, and spring rolls. My general chicken was dry, I ordered mild and they gave me spicy rice. My spring rolls were not crispy. Food was over priced for the quality i got. I will not go back to this place. I was very .😔

Diner Review №162

Diner Review №163

Type of place you can’t help but leave a review for. Really enjoyed our stir fry and pad Thai tonight. Will probably be our new Asian cuisine spot!

Diner Review №164

Going to have to change my review after my last experience. Went for dinner with my wife and kids. Got my favorite that I usually get. Was surprised to learn upon receiving the bill that a party of 5 now incurs a mandatory surcharge that isn't posted anywhere that I could find (menu or in the restaurant). When we inquired about it with the waitress she was pretty rude about it.

Funny thing is, we're generous tippers except when it comes to games like this. So the waitress ended up worse off by this.

Don't think we'll be back after this. To many other places that don't play these sort of stupid games.

Diner Review №165

Delicious food and great service! Would definitely go back!

Diner Review №166

Diner Review №167

Drew and Raven were awesome servers and hosts! They are compassionate, kind, and hard working. Tip them extra!! The food was amazing too. I ordered satay skewers, tom yum and chicken pineapple curry. I will definitely back when its less busy.

Diner Review №168

Nice place and service. Food was kind of bland.

Diner Review №169

Some of the best Thai food I've had in a long time . Service is great despite the fact they can get very busy . Definitely recommend trying the Mango with sweet sticky rice . It’s Amazing !

Diner Review №170

Super slow service, you must wait for everything, hot water, napkins, to go box. Anything is 20 minutes wait.

Diner Review №171

Diner Review №172

Very nice place to go. Delicious food and wonderful service. We tried the crispy egg roll, pineapple rice with chicken, it was delicious, and good portion. My husband orange chicken, and he enjoyed it a lot. 😉

Diner Review №173

Modern atmosphere with great Thai food!

Diner Review №174

Modern yet classic feel with decorum.
Can I give the food 10 stars out of 5? Delicious and amazing food. Going to make this our #1 choice for Thai food in all of spring. Every time we go back we are pleased.

Diner Review №175

It was our first time coming here. I had the massaman curry with beef. I ordered mine mild and I'm very glad that I did. My husband had the green curry with shrimp and ordered is medium. The medium is very hot. So something between the two is probably the right heat. Our service was really good, she was attentive without being intrusive. The food was delivered in a timely way.

They have a full bar and do exotic drinks. Worth trying.

We'll be back.

Diner Review №176

Server Raven has a horrible attitude!
She isn’t pleasant when serving (I have encountered this on several occasions) while dining and take out! I have spoken to management regarding this as well regarding issues I have encountered on my visits. Food was good but server Raven has a lot of issues and doesn’t know how to handle customer service very well. She also has expressed lots of anger if you pick up or order food closer to the window prior to them closing which I had confirmed what’s the cut off time to order because of my work schedule. She actually told me she will refuse to take an order again at that time (which was still prior to cut off time according to management and the restaurant hours).
Again, I spoke to management regarding!
Apologies were given but her customer service is horrible!!! Management made excuses for her (stating she has a lot of personal issues at this time). I question do you value your customers experiences!! (she also had the audacity to ask why do I wait to order so late but again, this is prior to cut off time to order and closing) which is none of her business! As long as I am there before closing of the restaurant which I have always been.
I have observed her treat other customers with rudeness as well! I witnessed her refused water to a table of two men that had finished their food while both cups were empty as they were completing checking out ( they simply asked for some water or water to go) she said would not because they were closing (she was not allowed to give them water) and again prior to the mid day closing. Mind you they had two other tables still there eating.

Diner Review №177

Diner Review №178

I have to say that I have been here many times and overheard another table ask a waitress with shoulder length brown hair and glasses for some water at 9:03pm and the waitress had the nerve to tell him loudly across the room that she could not refill his water as they are now closed and she ranted off the close times and said refilling their water would just make them stay and talked to him and the other customer like they were dirt. I was not even the person that she talked to and I was offended by her comments. I think they need to review this on camera. Happened on 8/29 at about 9:03 p.m. and I was horrified as a customer on what a poor response this is. I hire for people in the service industry and I’d never hire this woman. Unbelievable how poor her response was and there were two other occupied tables aside from theirs that could hear her yell this out loudly across the restaurant. If you are the owner of this business and you are reading this, you may want to review the camera footage and reevaluate this employee’s performance on how she handled this situation. If not, you are losing business and it certainly turned me off from coming back again.

***I am adding to this review as shortly after this I had a call with the owner as I went home and my credit card statement showed that they turned my $5 tip into $50. I could not believe it. Yes, you heard that correctly. The owner started giving me some sob story about the waitress when she was acting shady and refunded me the difference.

Shockingly enough, I read further down on the reviews and another customer under the name of Travis Chamberlain experienced the same thing where he was charged excessively for tips he didn’t leave. If you eat here, I suggest you check your credit card bills and dispute.

Diner Review №179

A quaint and charming smaller restaurant. They have solid vegetarian options which is great too.

Diner Review №180

Best Thai food I’ve had in Houston so far! Have easily tried 7+ places and Charm Thai Bistro has the best Thai fried rice (in my opinion). Will definitely return!

Diner Review №181

Diner Review №182

Best Thai food around!!

Diner Review №183

Food is super mid. Also kinda annoying that they don’t answer the phone and I had to order my meal through doordash. But their portions are great! My meal is def lasting me for 2 eats.

Diner Review №184

Diner Review №185

Super yummy Thai food, and the tom yum is legit

Diner Review №186

It's a great local spot for Thai. Haven't had anything that wasn't good yet.

Diner Review №187

Diner Review №188

Gave wrong dish. Veagan dish was given instead of real meat. Prices too high for fried rice. Although it was plentiful. Please clean items other people use as dipping sauces. Food tasted good despite mistake. Clean more.

Diner Review №189

Este lugar Super buenísimo recomendado comida deliciosa el servicio estupendo atiende muy bien a los clientes definitivamente recomendado!!!!

Diner Review №190

Awesome food Awesome service friendly fast fresh

Diner Review №191

Diner Review №192

Food, presentation, and service is great! Place is nice and clean. Can get pretty loud because voices carry across the room.

Diner Review №193

Really good I miss this type of home cooked style Thai 👍👍👍👍

Diner Review №194

Abby our server was amazing. The spring rolls are excellent and I would definitely come back here.

Diner Review №195

I'm a repeat customer for the kao soi, it's amazing. The medium spice is not that spicy and with all the flavor. Thai tea is great refresher. The customer service is always phenomenal!

Diner Review №196

Diner Review №197

The food is consistently good. We normally order takeout but the dine in service is good.

Diner Review №198

Catfish and Eggplant dishes were delicious. The pad see ew with eggplant was average. The noodles lacked the slightly burnt taste and the shrimps were small.

The chicken satay was good, but the sauce was a bit watered down. I would recommend skipping the Roti and Curry as it reminded me of a piece of frozen roti, microwaved and lightly pan fried.

Diner Review №199

The yellow curry was really good! Be careful of the spice level. I found "medium" hotter than I expected.

Diner Review №200

Love Charm!! Been coming here for great Thai food since before Covid. The food is always super tasty and hot (temperature) and made to your level of spice. Staff are always super friendly even though they a running their tails off! Will be back for more!!

Details
  • 18 photos
  • 200 reviews
  • 4.5 Health Rating
  • Contact: +1 281-516-5555
  • Website: https://www.charmthaitx.com/
  • Location: 2203 Spring Stuebner Rd #100, Spring, TX 77389, United States
  • Map: 30.082544499999997, -95.4482203
Menu Highlights
  • Thai restaurant
  • Restaurant
Opening Hours
  • Monday: 11 AM–3 PM–4–9 PM
  • Tuesday: 11 AM–2:50 PM–4–9 PM
  • Wednesday: 11 AM–2:50 PM–4–9 PM
  • Thursday: 11 AM–2:50 PM–4–9 PM
  • Friday: 11 AM–2:50 PM–4–9:30 PM
  • Saturday: 11 AM–2:50 PM–4–9:30 PM
  • Sunday: 11 AM–2:50 PM–4–9 PM
From the business
  • Identifies as Asian-owned: Available
  • Identifies as women-owned: Available
Service options
  • Kerbside pickup: Available
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Fast service: Available
  • Great tea selection: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Cocktails: Available
  • Coffee: Available
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegan options: Available
  • Vegetarian options: Available
  • Wine: Available
Dining options
  • Brunch: Available
  • Lunch: Available
  • Dinner: Available
  • Catering: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Bar on site: Available
  • Toilet: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
Crowd
  • Groups: Available
  • Tourists: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available