Sapporo Sushi Factory

732 N State St, Westerville, OH 43082, United States

Sapporo Sushi Factory
About Us

Strip-mall location serving maki & nigiri sushi as well as Japanese favorites in a casual setting.

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Customer Reviews
Diner Review β„–1

They offer carry out but never pick up

Diner Review β„–2

The last four times I’ve tried to go they’ve been closed without updating their website - weeks of holidays, I think they closed early for the Super Bowl last year, their website says they’re open until 2:15 on Saturday for lunch but the sign on the door says closed.

The food is so good but at this point I might just give up

Diner Review β„–3

This is a regular momma/daughter date location. We believe their Bento Boxes are the best in the city!! Great food, great pricing, great variety, great service!

Diner Review β„–4

Diner Review β„–5

This gem of a restaurant in a strip mall has beautiful and delicious sushi.

Diner Review β„–6

Diner Review β„–7

My husband and I went there Friday night. It's a place I've been wanting to try for a while and we loved it. We were so happy with the variety of items on the menu. They have sushi, and a variety of cooked items. My husband had a sweet and sour fish which was really good and a large portion. We shared the papaya salad which was terrific and also something a little different. I got a couple of sushi rolls which were also very tasty. It's cute how they serve the rolls, even if you get one or two rolls it comes in a boat! We'll be back!

Diner Review β„–8

I typically order takeout from here. The food is good, but the service is so unreliable. I was looking forward to sushi tonight, but nobody answered the phone which happens most of the time.

Diner Review β„–9

Consistently good Sushi. Nothing more, Nothing less.

Diner Review β„–10

Came here with my daughter, who wanted some sushi. We ended up getting rolls and really liked them. The place was nice and the staff was awesome. We will be back to enjoy this place again. The restrooms were very clean which is a good indicator for me that the staff cares about the restaurant.

Diner Review β„–11

Diner Review β„–12

First time at Sapporo and I’ll definitely it did not disappoint. Lots of options on the menu & I’m excited to go back again and try even more!

Diner Review β„–13

My BIL and I split a boat for 2 at lunch...salmon was OUT of this world. 10/10 for quality/taste.

Diner Review β„–14

Diner Review β„–15

It was super delicious! Every bite was so fresh and flavorful. The restaurant was so clean and cozy! The staffs were nice, It’s definitely worth a visit!! We love it.πŸ˜ƒπŸ«ΆπŸΌ

Diner Review β„–16

Best Sushi shop in Westerville!

Diner Review β„–17

I love the food here and wish I could eat there more, but whenever we dine in, it takes forever to get our food and when we try carry out it’s always at least a 1.5-2 hr wait. The only time I’m guaranteed to get my food in 20 mins is when I call right when they open. Hopefully they can work things out cause I do like it and want to go more since the sushi scene in Westerville is pretty meager.

Diner Review β„–18

Don’t answer the phones. Lost my business tonight

Diner Review β„–19

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Diner Review β„–21

I ALWAYS order sushi from here. It is actually my favorite However I am very disappointed in this time, as we order our sushi with no fish eggs and they put it on half the order. When I called after I get home, im told they basically don't care they got it wrong and kept giving the run around. My advise is ALWAYS check your oder before you leave the restaurant, as they will not honor it even if they get it wrong!! Very dissatisfied today. Sushi En will get my business now

Diner Review β„–22

Diner Review β„–23

Very clean and cozy inside. Food is ALWAYS amazing.

Diner Review β„–24

Great selection of fresh sushi. Service was pleasant and very enjoyable. Prices were reasonable.

Diner Review β„–25

Great sushi, enough said

Diner Review β„–26

Diner Review β„–27

Ingredients are super fresh. Really impressive. Amazing bang for your buck.

Diner Review β„–28

Thier customer service was way below under par, I went in to place a big order of sushi roll worth over $100 and requested to place it in a party tray. They were gonna charge me $5 for it, I asked if they can waive it given the amount I am ordering and still no, so they rather lose a big order than lose $5, now that is really penny pinching

Diner Review β„–29

Everything fresh and delicious!

Diner Review β„–30

Diner Review β„–31

All about the flavor

Diner Review β„–32

The food was decent. Service was great. Looks and feels like a family operated. Will take a few more trips to make a final decision.

Diner Review β„–33

Diner Review β„–34

The sushi lunch boxes are absolutely delicious and such a great value.

Diner Review β„–35

Diner Review β„–36

Diner Review β„–37

This place is so cute. Presentation is immaculate and the food is delicious! We will be back! 🩡 I had the edemamme Dinner Set C which was amazing.

Diner Review β„–38

I told the man that I could not eat raw fish and that I want something cooked. I began asking him what was raw and what was not and he was very frustrated. He watched me order this very raw sushi and said nothing. It comes to the table and I explain to him sir I cannot have raw fish. He then says no charge you can have it to which I say I'm not going to eat it anyways because I just cannot have raw fish and he takes the rest of our order and comes back to the table and ask me if I wanted a to go tray for the raw fish I say no because I'm not going to consume this and he demands that I pay for this food. Long story short my ID was on a napkin that he saw nothing else covering it and he throws away my ID of course I don't have any footage of this because I didn't start recording until after this man became very irate and I have no way of having proof that he did this but he did, I also have his name which I will be posting soon. He was rude to us from the moment we walked in there but as young black women we are used to this and I was willing to give him a pass but what happened was absolutely crazy. I recommend going somewhere else.

Diner Review β„–39

This sushi is super good wow. Best sushi in Columbus by far! Thank you!

Diner Review β„–40

Www

Diner Review β„–41

The best Sushi place ever. Good food

Diner Review β„–42

Good food. Decent price. A different enjoyable experience

Diner Review β„–43

Diner Review β„–44

Delicious and reasonably priced!

Will be back if ever in the area!

Diner Review β„–45

Small family-owned sushi restaurant with other Japanese dishes. Great food and friendly staff. My favorite sushi spot in central Ohio.

Diner Review β„–46

Diner Review β„–47

Diner Review β„–48

We go here at least twice our more a month and the food has consistently been great!

What I particularly like is the sushi, fried rice, crab Rangoon and hot & sour soup.

Diner Review β„–49

The best yellowtail nigiri I’ve had in this area!

Diner Review β„–50

So, I went here a few times years back and for some reason hadn't been back until my wife went again recently and insisted we go. We have been back 3 times since in the last month and a half. Great service, small staff who works really hard to insure you are having a nice experience. The rolls and nigiri are top shelf. Really nice surprise to find this little gem again after all these years. Will be back... regularly :-)

Diner Review β„–51

Great spot for lunch. Service was quick and the food delicious.

Diner Review β„–52

Amazing sushi spot - This place is worth the 45 minute drive for us every time!

Diner Review β„–53

Fabulous food for my first visit!

Diner Review β„–54

Good service. Great food! I love the salmon teriyaki!!

Diner Review β„–55

Diner Review β„–56

This place has THE BEST sushi!!! It’s so fresh and i am never disappointed with what I get!! The potstickers, fried vegetables/seafood, and the noodles are also amazing! 🀀
They always have a Thai tea that is to DIE for!

Diner Review β„–57

Eh~ it's ok.. nothing ordinary. Some of the food are over priced for the portion. Experienced it for one time is enough, I wouldn't go back there for the second time.

Diner Review β„–58

Always a fantastic meal. Sushi(NIGIRI!!!), salads (papaya salad is EXCELLENT), soups... 5 stars Every time!

Diner Review β„–59

Best spot for sushi anywhere near here!!! Service is always unbelievable.

Diner Review β„–60

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Diner Review β„–62

Diner Review β„–63

Carry out order is awful. Told 45 minutes on phone, that should have been first sign. Went to pick up after 45 minute wait and waited additional 40 minutes for food, one dining table of 4 in restaurant. 😩

Diner Review β„–64

Great food and service. Fresh and priced just right.

Diner Review β„–65

Love this place. It never disappoints.

Diner Review β„–66

This restaurant is very very bad and unprofessional and rude. Their customer service is an acceptable also they serving very smelly fish. Everyone should know that you should not eat there. Their sushi is not fresh and it will make you sick. I got sick sick after I ate spicy tuna for almost 2 days.
Also they are racist towards Black people. And when your are black and order food there , they will have always miss treating you and do not go there

Diner Review β„–67

Diner Review β„–68

Good authentic Thai food and good sushi for a decent price.

Diner Review β„–69

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Diner Review β„–75

Love this place, always has delicious food, quick friendly service and I've never had to wait long to get a table. The prices are very fair, too.

Diner Review β„–76

Diner Review β„–77

So good

Diner Review β„–78

Great sushi some nice people payed for my meal made my day thanks

Diner Review β„–79

Diner Review β„–80

I got take out, but it was darn good. The person on the phone was accomidating to my requests and the food was ready fast. When I entered the restaurant it looked very nice and clean. The sushi bar was impressive and made me regret not staying. It was not crowded for lunch but you could tell the people at the bar were regulars and were being treated as such with engaging staff. I will return.

Diner Review β„–81

This is a really nice place to get takeout from. We had had a date night here before but I don’t really like the way that the booths and restaurant is set up. It doesn’t feel like a date and feels more casual. When I’m spending money like that and eating some thing special like that I would like more of like a romantic feel and where I can connect more with the person that I’m sitting with instead of hearing all conversations around the restaurant

Diner Review β„–82

Best sushi place in Columbus. Order the mermaid roll; your welcome.

Diner Review β„–83

Diner Review β„–84

Diner Review β„–85

My friends and I had a great time! Our server was excellent, and the food was great!

Diner Review β„–86

Solid food and good customer service. If only their soy sauce cups were commensurate with the size of the sashimi.

Diner Review β„–87

Diner Review β„–88

We eat here often and it is always spectacular! The chicken fried rice is my daughter favorite. The sexy roll is always fresh and delicious!

Diner Review β„–89

Good sushi !! Very good service and clean!!

Diner Review β„–90

This place is soooo yummy and fresh love the inside casual yet stunning πŸ₯°πŸ₯°

Diner Review β„–91

Food was great and the waiter is friendly!

Diner Review β„–92

The Mermaid roll is my absolute favorite!!

Diner Review β„–93

Little bit pricy, but you better believe it’s worth it for the amount of food and high quality. All sauces made in house. It’s all fresh prepped. It’s amazing. Won’t go anywhere else for sushi and stir fry. Highly recommend the basil garlic stir fry. Chicken is so moist and perfectly cooked it’s never dry or under seasoned. Amazing stuff!! Thank you all for keeping me alive during this pandemic. 🀣

Diner Review β„–94

Amazing tamagoyaki, inarizushi, and beautifully cooked, crispy and light shrimp tempura. Would definitely recommend the tamagoyaki with soy sauce, it's delicious.

Diner Review β„–95

This is my favorite place to get sushi. I've been going here for years and it has never let me down. Definitely the best place to get sushi in Columbus hands down. They have very reasonable pricing as well.

Diner Review β„–96

First time here today. Nice staff and the sushi was great. Thanks.

Diner Review β„–97

Great sushi. Brought back memories of Sapporo Wind on Cleveland Ave.

Diner Review β„–98

Great veggie sushi roll and spicy tuna roll. Fresh and fast. Clean. Good service. Will return :)

Diner Review β„–99

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Diner Review β„–102

Diner Review β„–103

My order was wrong, but decided to try it - lacking flavor. Ramen was mediocre, seaweed salad tasted rotten. What topped it was when I called and was blown off - not the service or quality food we usually get. Expensive disappointment.

Diner Review β„–104

Diner Review β„–105

Exceptional food and service

Diner Review β„–106

Diner Review β„–107

First time going to this place. Will definitely go again.

Diner Review β„–108

What you would expect in Ohio shopping center sushi... mediocre deep-fried rolls thinly cut. Saves on having to buy sushi grade fish if you cook everything, but wouldn’t call it sushi.

Diner Review β„–109

I tried to go to lunch on a Friday showed up at 2:19pm. The little pipsqueak came out from the kitchen and said we are already closed. I was going to ask why, but he shuffled back into the kitchen rudely. So I won't be going here again, due to the little American twerp who turned me away.

Diner Review β„–110

Diner Review β„–111

Diner Review β„–112

Fantastic selection of sushi, tastes awesome and always presented nicely & quickly to your table. Even the normal rolls like Philly seem to taste better and more...mmm...here. Their signature fried rolls are amazing.

Diner Review β„–113

Sushi is great! I was also happy to see they have takoyaki now - yum.

Diner Review β„–114

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Diner Review β„–117

Fantastic sushi!

Diner Review β„–118

A quiet place with consistently good food and service

Diner Review β„–119

I always love coming here for lunch, Their sushi is great and the service is always good. I would recommend this restaurant!

Diner Review β„–120

Diner Review β„–121

10/10 would eat raw fish again.

Will be back next time I visit family.

Diner Review β„–122

Good sushi. Nice emoloyees. Need more employees to satisfy demand better

Diner Review β„–123

Second visit here from almost a year ago. Same staff!!! Small dining area, clean, efficient and welcoming. Food is fabulous. Westerville roll is a must have! This, drinks and two orders of fried rice and an app fed 4 (3 teen boys!) for $100.

Diner Review β„–124

Average sushi, high prices

Diner Review β„–125

Good food. I wish they could have shut up the pair of osu students yapping loudly and in disgusting detail about their periods. Completely ruined the meal. Left in a hurry.

Diner Review β„–126

Ordered carry out and it was quick and reasonably priced. Sushi was fabulous

Diner Review β„–127

Sushi factory is exactly the right descriptor. Lots of sushi rolls available, I tried six of them, and they're all just ok. Nothing spectacular, small & stingy cuts of fish, just massed produced feeling sushi rolls priced like they're the good stuff--which they weren't.

Diner Review β„–128

Delicious sushi. Service was friendly and quick. I’ll definitely be going back.

Diner Review β„–129

Diner Review β„–130

Un buen lugar, cΓ³modo y variedad de platos

Diner Review β„–131

Diner Review β„–132

Love this place. Good food, good people

Diner Review β„–133

Diner Review β„–134

This place has awesome sushi! And, not only does it taste heavenly, the presentation is beautiful! We especially love the Texas roll.

Diner Review β„–135

Diner Review β„–136

Great service! Awesome fish! Good menu selection.

Diner Review β„–137

The fish is amazing and the offered us fresh wasabi and it was very tasty. Atmosphere could use some livening up, but the place is very clean and the food is excellent.

Diner Review β„–138

Diner Review β„–139

Great sushi at a great price. Friendly staff and great service. Lunch menu has great deals.

Diner Review β„–140

They have really good sushi and will even custom make it for you if not on the menu.

Diner Review β„–141

Stephen rocks!

Diner Review β„–142

Diner Review β„–143

Very good food and atmosphere

Diner Review β„–144

Great sushi moderately priced. Will return again.

Diner Review β„–145

Great food and ambience!

Diner Review β„–146

Diner Review β„–147

Diner Review β„–148

Very good sushi and service

Diner Review β„–149

Awesome, great sushi

Diner Review β„–150

Diner Review β„–151

Diner Review β„–152

They sell good, traditional-style Japanese food. Granted, they make a few "fusion-cuisine" type items, but this is really the place to go for the more traditional. You won't be disappointed.

Diner Review β„–153

Always good! We always sit in the corner or the sushi bar. Nigiri Sake is always fantastic. Very quiet place. The hot ozeki is always on point!

Diner Review β„–154

Diner Review β„–155

Diner Review β„–156

Good food and friendly, knowledgeable staff.

Diner Review β„–157

Diner Review β„–158

Consistently delicious! Terrific 🍣

Diner Review β„–159

Consistantly good sushi with plenty of choices. The employees here always nice and give great service.

Diner Review β„–160

Amazing food and friendly, efficient staff!
The miso soup is great. The fresh fish is flavorful. The green papaya salad is aromatic and delicious. The pad thai is excellent.
A hidden gem!

Diner Review β„–161

I like sushi

Diner Review β„–162

Great food and great for a lunch break, closed on Mondays at around lunch time though

Diner Review β„–163

Diner Review β„–164

I came for the ramen (excellent) and will return for the sushi!

Diner Review β„–165

Always a good meal and service.

Diner Review β„–166

Great sushi and service. Lunch boxes are a good value, and 7 yo daughter enjoyed the kids shrimp meal.

Diner Review β„–167

Great sushi and Thai dishes

Diner Review β„–168

Meh

Diner Review β„–169

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Diner Review β„–173

Excellent service and fresh sushi!! The best since I moved back to Ohio

Diner Review β„–174

Diner Review β„–175

Diner Review β„–176

Delicious sushi.

Diner Review β„–177

Diner Review β„–178

Diner Review β„–179

Great sushi. Could have had better service.

Diner Review β„–180

Diner Review β„–181

Waiting for California rolls 45 minutes and still waiting. Ridiculous

Diner Review β„–182

Diner Review β„–183

Great sushi!

Diner Review β„–184

Clean, good service

Diner Review β„–185

Fantastic sushi and friendly staff!

Diner Review β„–186

Diner Review β„–187

OMG. Something fishy here? I must have been at a neighboring eatery. I'm not a sushi fan.

Diner Review β„–188

Good food. Shrimp tempura lunch box was filling

Diner Review β„–189

Awesome. Best Sushi I have had in a long time.

Diner Review β„–190

A little out there but, by far the best sushi I have ever had. Service was great also!

Diner Review β„–191

Diner Review β„–192

Good sushi lunch boxes.

Diner Review β„–193

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Diner Review β„–196

went for lunch, full but not crowded. the drunken noodles were very good. the staff works hard to make sure you are happy. clean place. looking forward to going back soon.

Diner Review β„–197

Very good, but portions are not great for the price. The rolls were good and good quality, but tiny.

Diner Review β„–198

Diner Review β„–199

I had been coming here pretty often but probably no more. I will start off by saying the mixed tempura was/is very good. However, if you read these reviews, you will notice a common theme. They're 95% directed at the sushi. I guess the sushi is good and if that's what you want, go for it. However, I don't, and there are 2 problems with this place that eliminate it for me. Number one, whenever you order something for take-out that includes rice, they will consistently give you major empty space at the top of the rice box. In other words, the box is usually only 70% full, and I'm tired of asking them to fill it all the way up. Number two, and this is the nail in the coffin. Do NOT order anything with chicken. 2 times I got chicken that was going bad. I know this from both taste (my first clue) and sight (bluish grey streaks). If you think about it and do the math, it's pretty obvious what's going on. There's a heavy/good turn-over in the sushi because as you can see by the reviews, it's the popular one. But the chicken....hangs around too long. I will say, the waiters and waitresses are incredibly nice and personable. You just have to know what to order.

Diner Review β„–200

I love this place! The waiters/waitresses are all super nice, the place is always super clean and the food is freaking amazing!

Hands down the best sushi I've ever eaten.

Details
  • 8 photos
  • 200 reviews
  • 4.4 Health Rating
  • Contact: +1 614-895-7575
  • Website: http://www.sapporosushifactory.com/
  • Location: 732 N State St, Westerville, OH 43082, United States
  • Map: 40.144839399999995, -82.922687
Menu Highlights
  • Sushi restaurant
  • Thai restaurant
Opening Hours
  • Monday: Closed
  • Tuesday: 4–8:45β€―PM
  • Wednesday: 11:30β€―AM–2:15β€―PM–4–8:45β€―PM
  • Thursday: 11:30β€―AM–2:15β€―PM–4–8:45β€―PM
  • Friday: 11:30β€―AM–2:15β€―PM–4–9:15β€―PM
  • Saturday: 12–9:15β€―PM
  • Sunday: 4–8:45β€―PM
Service options
  • Takeaway: Available
  • Dine-in: Available
Highlights
  • Fast service: Available
  • Great tea selection: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Alcohol: Available
  • Beer: Available
  • Cocktails: Available
  • Healthy options: Available
  • Small plates: Available
  • Spirits: Available
  • Wine: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
  • Seating: Available
Amenities
  • Bar on site: Available
  • Toilet: Available
Atmosphere
  • Casual: Available
  • Cosy: Available
  • Trendy: Available
Crowd
  • Groups: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • High chairs: Available
Parking
  • Free of charge street parking: Available
  • Free parking lot: Available
  • Parking: Available