Ruby Thai at Arden Fair Mall

1689 Arden Wy, Sacramento, CA 95815, United States

Ruby Thai at Arden Fair Mall
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Customer Reviews
Diner Review №1

Watery, flavorless noodles

Diner Review №2

Nasty! Says Thai, but it is more like Chinese food. Pad thai was not pad Thai! Not as advertised, has no flavor and looks/taste more like noodles with soy teriyaki sauce!

Diner Review №3

Tonkatsu Ramen was more so a chicken noodle soup. Broth was not even miso base like as shown in picture, it was chicken broth

Diner Review №4

I got the lo mein, mango habanero chicken and eggplant and tofu. It was similar to Panda Express but had its own flavor and different options to choose from for the sides. Overall, for mall food, I’d go back again.

Diner Review №5

Diner Review №6

For all Muslim brothers and sisters please be aware they also make pork . It’s not posted but one the soups that is made to order contains pork. I have personally called and confirmed.

Diner Review №7

Food Court - Ordered and was charged for the 10 piece curry wings. The cashier wrote it on the box. I received the 8 piece and fries.... $3-$4 less. I was already at the hotel when noticed.
Wings were small, not allot of meat. Plus, unsure if all were coated with the curry powder. Kinda plain tasting.

Diner Review №8

Diner Review №9

One of those Food Court places you see and love to get free sample but that's worth the purchase! I was very interested in their honeydew slush and very surprised how refreshing it was!

I think the small bowls are good portions and don't taste very greasy which is a win!

Diner Review №10

It's lunchtime now and let me say the service amazing!! The food Tops the chain. WAY Better then Panda Express!! DEFINITELY WILL COM AGAIN. I GOT THE COMBO 3 PLATE PLUS I GOT HALF AND HALF FRIED RICE AND CHOW MEIN HABANERO CHICKEN AND COCONUT SHRIMP AND THE WONTON NOODLE SOUP 💯💯. SOOO GOOOD

Diner Review №11

Fui a probar la comida está más o menos algunos sabores no están excelentes no terminé de comer cuando tuve que llenar el vaso de refresco y pues tienes que pagar cada vez que lo llenas no te los llenan por cortesía por tu compra les recomiendo que vayan al pan de express está a un lado mucho mejor sabor mejor servicio Aparte de que te cobran el refresco cada vez que lo vas a llenar que le echan más hielos que refrescos

Diner Review №12

Milk tea drinks taste like powder and water down. It should be $1 instead of $4 or whatever higher price they charge. You can be traumatized by their drinks, but I promise you if you get some better quality ones at an actual boba milk tea shop, you'll love it. They don't serve Thai food. They serve Chinese food and it taste plain. They have better reviews on yelp, but I don't know what those customers be smoking. Almost everything there is not that great. 🥴 Nice employee though. 👍🏻

Diner Review №13

I'm muslim and it's really hard to find halal food close by, but they have halal beef and chicken and have their certification for it. super kind and and good customer service,Mango chicken tasted great!…展开

Diner Review №14

Diner Review №15

Not thai food! It is chinese food. Please do not be tricked into thinking this represents the thai culture in any way.

Diner Review №16

The food arrived in a timely manner, however, there was no flavor in any of the dishes. I ordered Pad Thai Chicken- it had literally no peanut flavor or any flavor you’d associate with pad Thai. The salt and pepper wings had neither salt or pepper taste. Sad considering the amount of money we spent.

Diner Review №17

Absolute trash! This business is just grab the money and give bad service type of business. We ordered the food and noodles are overboiled. i ordered drinks without ice and they gave us warm drinks. I expected diary items to be in the fridge??? I am ashamed to even ask for my money back just like many others. But i would rather let others know thru this review than go beg for my money back.

Diner Review №18

Stopped by because they advertised Mango sticky rice on their screen. They apparently do not offer it.

Instead I ordered a 2 entree combo plate. I did half white rice, half fried rice and double eggplant and tofu.

The fried rice was absolutely flavorless. While the food was hot, I could tell it wasn't fresh. This was the same for the cream cheese wontons.

They were fried, but had been held over so long I couldn't bite into them. Once ripping them open, the content was dried out.

I get it, it's tough being in the mall with a slow client base. It's almost better that they cook to order.

Diner Review №19

If my lunch guest liked her meal i'd have given 5 stars!

Diner Review №20

Diner Review №21

It was great be back again

Diner Review №22

Last time I bought something it was good this time the shrimp is nasty fishy not cleaned all the way. 🤢

Diner Review №23

Diner Review №24

Diner Review №25

The food wasn’t very good. Customer service wasn’t good as well. I wouldn’t recommend this place. They say the meat is halal as well but when I asked an employee about it they didn’t even know what halal meat was nor did they have a certification!!

Diner Review №26

Erm, found this aluminum wire in the pad thai. Food is alright, but be careful guys.

Diner Review №27

Was very delicious and had friendly employees

Diner Review №28

Me and my friend didn’t even order from this place. We never approached the counter. We stood 5 feet from the counter deciding what to eat. We got accuse of ordering and going next door and not paying for our meal. They even admitted that we never paid or gave our name for the order. They kept gas lighting us to admit we ordered fired rice that they “just cooked for us”.

Diner Review №29

Idk the woman name who was selling $5 plates during closing but her customer service is by far the best I’ve had in a long time !!! Excellent!! That tea great too

Diner Review №30

Delicious! , the Ladies are very kind and friendly ,and I love the free samples ☺️

Diner Review №31

Diner Review №32

Chow Mein tasted like Ramen noodles.
Coconut shake tasted like it was made from powder, althout it is priced at $5.
Orange chiken had that vineger aftertaste. I made poor decision by choosing this place. They did same thing a year ago when I was dining here. I forgot about that awful experiance. Yet here I go again.

Diner Review №33

Great spot

Diner Review №34

Of ur a vegetarian looking for panda Express style tofu try this place out! It was super good, really nice egg rolls, and the boba drink were really nice, definitely sweet. Very forward customer service 👍

Diner Review №35

Food disgusting !!

Diner Review №36

Diner Review №37

Food was really good and portions were also really good.

Diner Review №38

Diner Review №39

👎

Diner Review №40

Diner Review №41

Good flavor! Friendly service.

Diner Review №42

got the orange chicken and cheese wontons, orange chicken was fire, fried rice was a bit bland but the cheese wontons were DELICIOUS. so fresh and flavorful will be back

Diner Review №43

Was gonna go to panda but dude offered me a sample as I was walking by and after I tried it I came back and ordered a plate there instead and was pleased with the amount he served me. Dawg was hella chill and respectful and gave me hella of the breaded shrimp. Will be back again

Diner Review №44

The shrimp was cold

Diner Review №45

Diner Review №46

Diner Review №47

Service was great unfortunately the food wasn't. Food lacked flavor. Next time I'll wait in the long line for panda express

Diner Review №48

Nastiest food I ever had in my life I supposed to go Panda Express but I did not because of long line. I don’t recommend anyone.

Diner Review №49

Diner Review №50

Diner Review №51

The bourbon chicken is always on point & the noodles are far better than Panda express. Plus they give you the hook up on the portions. My go to place when I'm in the area.

Diner Review №52

Diner Review №53

I love the noodles and happiness in this food area. Better then panda by far.

Diner Review №54

Diner Review №55

Diner Review №56

Diner Review №57

The food was dry and not good at all, not fresh either I got my money back , will not eat there again

Diner Review №58

Diner Review №59

The food tasted great and fresh and The staff was really nice and attentive. I'll have to post pics next time I visit but I recommend this place. I usually don't recommend mall food because the staff and service always changing but since I plan on coming back I gave it an exception.

Diner Review №60

Diner Review №61

Spicy beef soup barely has any beef in it

Diner Review №62

It’s okay! I love the boba tea here

Diner Review №63

Diner Review №64

This place has really great food & the drinks are amazing as well.. We always come back ... Thanks

Diner Review №65

Diner Review №66

Food was not that great and the gentleman at the register was very unprofessional

Diner Review №67

Diner Review №68

Diner Review №69

So it’s mall food, not a 3 Michelin star restaurant obviously. But it’s GOOD mall food for cheap. I absolutely LOVE the stir fried vermicelli noodles and the spicy basil beef. My best friend loves the Bang Bang chicken and the Bourbon BBQ chicken is awesome! Don’t discount this place just because you’re familiar with the Panda Express across the food court. You don’t even have to fully commit - they’re almost always handing out sample and willing to sample almost any item if you ask.

Diner Review №70

Diner Review №71

Love the rice here. Don't get me started on your New December Shake. It's so bomb, n it's made in literally 30secs. The desserts are extremely impressive too. And nice kick with the Vegan Thai sauce 👊

Diner Review №72

For some reason every time I eat here my stomach hurts after

Diner Review №73

This place is the best thai place. Best spice in town. They go the extra mile on making more entrees no matter how close to closing unlike panda express. Where even 40 minutes till closing they wont fire up anymore. But ruby thai cares, theyll make things fresh on the spot and it comes at a great deal. The chicken tastes like smokehouse chicken, better than most bbq places, the habanero is delicious, always can go for more spice which they do, and their mango chicken, mmmmffff they know their stuff. Theres no tendon pieces or large pieces of breading when you bite into the meat. It's the best place in town and the staff are the greatest dudes. Theyre so chill and friendly. They dont mind the wait it takes for customers to sample or come back for their order, or anything. They represent customer service at its finest. Im they havent gone anywhere and i recommend this place to everyone and anyone. Go for it. Its amazing.

Diner Review №74

This place is patient, wonderful, the people were nice and loving. Top tier quality customer service. I wish I could give more stars. Omg I would recommend to anyone wanting some good chicken and real meat thats lean and not fatty. Anyone looking for the right spice that you cant get anywhere else, this is the place. The price is just right, this is my newest stop. Im hoping to stay a long time regular. <3

Diner Review №75

This is bad. Nasty taste, I'll stick with the rice. Really greasy, kind of scary actually. They didn't give me a lot, I suppose that's a blessing

Diner Review №76

Very good food, they will let you try before you buy. Reccomend the grilled chicken!

Diner Review №77

Bad service and over-priced food, better service and better price at Panda Express across the food court.

Diner Review №78

Do not go to this restaurant. My friend, her mom and I went there on Thursday. Afterwards my friend and I felt sick but her mom got it the worst. When we got home she got extremely ill and was throwing up. And when we called Ruby Thai they told us we needed proof and to go to the hospital. They were extremely rude. And the boss refused to even get on the phone with us showing us that he obviously didn't care about the health of his customers.

Diner Review №79

5 stars for the type of restaurant it is. I love their Mongo Chicken. Fast food at it's best. Yum!

Diner Review №80

Huge servings, Americanized Thai

Diner Review №81

Got tricked in to buying gave me a warm good peice of chicken for sample.. then ordered got my plate sat down to eat bam.. food cold😭

Diner Review №82

Not really Thai food served here, more like thai influenced Chinese food. American style a best. I got mango chicken after my sample and it was tasty. The lady was making my dish when the manager came, yelled at her and scraped half my food back into the heating tray. Apparently, she made my meal too large. In a standard three pocket Styrofoam meal box, she filled the large one with fried rice and the little one with chicken. I thought they were being skimpy with the chicken. Tasted pretty good with a milk tea with boba.

Diner Review №83

Love this place, food is way better quality then panda express I think....

Diner Review №84

They always have good quality food not greasy they're always nice and friendly never had a problem been eat there for years

Details
  • 9 photos
  • 84 reviews
  • 3.4 Health Rating
  • Contact: +1 916-927-0726
  • Website: https://www.rubythaiardenfair.com/
  • Location: 1689 Arden Wy, Sacramento, CA 95815, United States
  • Map: 38.6018553, -121.4283526
Menu Highlights
  • Thai restaurant
  • Asian fusion restaurant
  • Asian restaurant
  • Southeast Asian restaurant
Opening Hours
  • Monday: 11 AM–8 PM
  • Tuesday: 11 AM–8 PM
  • Wednesday: 11 AM–8 PM
  • Thursday: 11 AM–8 PM
  • Friday: 11 AM–8 PM
  • Saturday: 11 AM–8 PM
  • Sunday: 11 AM–7 PM
Service options
  • No-contact delivery: Available
  • Delivery: Available
  • Takeaway: Available
  • Dine-in: Available
Popular for
  • Lunch: Available
  • Dinner: Available
  • Solo dining: Available
Accessibility
  • Wheelchair-accessible car park: Available
  • Wheelchair-accessible entrance: Available
  • Wheelchair-accessible seating: Available
  • Wheelchair-accessible toilet: Available
Offerings
  • Comfort food: Available
  • Healthy options: Available
  • Quick bite: Available
  • Small plates: Available
  • Vegetarian options: Available
Dining options
  • Lunch: Available
  • Dinner: Available
  • Dessert: Available
Amenities
  • Toilet: Available
Atmosphere
  • Casual: Available
Planning
  • Accepts reservations: Available
Payments
  • Credit cards: Available
  • Debit cards: Available
  • NFC mobile payments: Available
  • Credit cards: Available
Children
  • Good for kids: Available